Mishael was absolutely amazing. He was incredibly polite and professional, and clearly an expert in his work. I initially had a conversation with him about my case, and he called me the next day and s... Ver mais
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Mishael was absolutely amazing. He was incredibly polite and professional, and clearly an expert in his work. I initially had a conversation with him about my case, and he called me the next day and s... Ver mais
A empresa respondeu
Tm legal worst company I have known they bullies, threatening behavior, pushing me to pay them when I only own the £58.25, and threatening to enforcement people out on me as well for this amount of mo... Ver mais
A empresa respondeu
I spoke to TM legal today to help me set a payment plan their communication and help was outstanding they was very helpful in discussing the options I had for myself in which they could help with. Th... Ver mais
A empresa respondeu
Listen to my financial problems and was very supportive and understanding. Resolution was put in place and both parties happy with outcome. Highly respectable lady (norma). Highly recommend this serv... Ver mais
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Escrito pela empresa
TM Legal are committed to treating everyone fairly and comply with industry best practice. This means that we will work with individuals to find a solution. We will take the time to listen, learn and fully understand circumstances, so we can work with them to agree an affordable and realistic repayment plan to suit their financial means.
Our aim is to understand every situation and by offering choices and solutions, we hope to resolve situations in an ethical way.Sem histórico recente de solicitação de opiniões
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Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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A branch of "Perch Capital Ltd", the same company as ACI -working out of a little office on an industrial estate in Blackpool
They are a scumbag debt collection agency chasing low credibility "debts" sold on from companies such as Sky tv (probably for a tiny percentage)
When you don't respond to ACI, they pass it on to their mates across the office - my advice is to ask them for a Privacy Request (Subject Access Request (SAR)). They will have been given no information from Sky (etc) about you or your "debt" & therefore cannot take any further action
There is probably 1 solicitor (intern?) as they are listed with the Solicitors Regulatory body
I wonder how a scumbag debt collection agency got good reviews on Trustpilot

Resposta da TM Legal
Everything about TM Legal screams non-compliance with regulatory and legal requirements - to the extent that they can't even fulfill their legal obligations of completing a Subject Access Request - clearly this is because this would provide positive proof of their campaign of consistent and shocking levels of harassment. I have reported them to all authorities. Of all the debt collection companies I have dealt with TM Legal are the lowest of the low in an already murky pond!

Resposta da TM Legal
Got very good help sorting my bill out from your member of staff thank you

Resposta da TM Legal
Christie was brilliant, very kind, professional, understanding, offered me different solutions, can't thank her enough and I really appreciate all her help.

Resposta da TM Legal
Was on the phone with a staff member called Hope, she was very polite. She listened and explained the context of the call in a way I understand after I told her I struggle to understand things. She "dumbed" is down as people would say but in a good way. I fully understood the hole process when she did. She took into account my finance situation and set helped me set up a plan on a date I know i can pay on. Although it will take me just over 2 years to fully pay it off, but she was not mad nor did she push to impress the monthly repayment. Unlike other debt agencies will push for stupid monthly payments. They explained more of the debt I have and kept calm duing the the hole call. I suffer with a few medical conditions, but she spoke to me as a human with respect and clarity. Very helpful and I am glad that I got the phone call done, as I was concerned the letters where not legit. Overall I am verry satisfied with the service I received, and one less thing to stress over now.

Resposta da TM Legal
I forgot the gentleman’s name but he was fantastic on the call with me today. Made me feel at ease and helped me sort something out.

Resposta da TM Legal
TM Legal are extremely helpful, professional, considerate & very understanding in what ever your position you find yourself regarding debt. They arrange with you what will be best for you on repaying off your debt with no pressure. Again they are very understanding & considerate, I would highly recommend them to my family & friends.

Resposta da TM Legal
When you have to make a call to this company, you've definitely got problems at home. Don't be afraid, the call will go smoothly, make sure you have your income and expenditure and be truthful. The call handler will be understanding, no judgement, they are there to help and if you are lucky enough to get Ian, you're on the road to feeling so much financial relief by the end of the chat. Don't stick your head in the sand, the issues will not disappear, stand up straight, breathe deeply and make that call and this is from a person who had a mental breakdown due to financial burdens.....

Resposta da TM Legal
The man i spoke to today was helpful and police and very understanding to my situation.. thankyou

Resposta da TM Legal
Spoke with Ian after burying my head in the sand and avoiding all contact for a number of months dues to mental health issues. He was very understanding of my situation. And helped in every way he could by lowering my monthly payment and delaying the payment.

Resposta da TM Legal
Amazing service received from Beth today. I can be honest and say I was a little rude towards her and this was no fault of hers. She went above and beyond to help me today. Sometime awful situation can turn us into awful people, I just want to apologise for being rude towards her.
10/10 for her politeness and calmness throughout our conversation. Sorry again for being that person !

Resposta da TM Legal
Ive been so worried about getting in contact with these as didnt think anyone would listen to what im going through at the moment but felt so relaxed once speaking to someone and felt like I was being listened to about what im going through and feel so relived I have now got this sorted,the lady was amazing and so polite,very good company and thank you for supporting me

Resposta da TM Legal
The resolve issues with experience and also everything was good clear

Resposta da TM Legal
The lady which i have a chat about my problem help me too much

Resposta da TM Legal
This is a thankyou to khadija, she was so polite and understanding.. great comunication skills explain everything in the easiest way possible. Thankyou. :)

Resposta da TM Legal
Very quick and the lady on the phone was very helpful thanks

Resposta da TM Legal
Michael was really Professional.

Resposta da TM Legal
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