TM Legal Opiniões 

2951
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Mishael was absolutely amazing. He was incredibly polite and professional, and clearly an expert in his work. I initially had a conversation with him about my case, and he called me the next day and s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had the pleasure of speaking with Patience at TM Legal this morning, and I honestly cannot thank her enough. I was dealing with a rather stressful situation, but Patience took the time to p... Ver mais

Classificada 1 em 5 estrelas

Tm legal worst company I have known they bullies, threatening behavior, pushing me to pay them when I only own the £58.25, and threatening to enforcement people out on me as well for this amount of mo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Listen to my financial problems and was very supportive and understanding. Resolution was put in place and both parties happy with outcome. Highly respectable lady (norma). Highly recommend this serv... Ver mais

A empresa respondeu

Informações sobre a empresa

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Sobre TM Legal

Escrito pela empresa

TM Legal are committed to treating everyone fairly and comply with industry best practice. This means that we will work with individuals to find a solution. We will take the time to listen, learn and fully understand circumstances, so we can work with them to agree an affordable and realistic repayment plan to suit their financial means.

Our aim is to understand every situation and by offering choices and solutions, we hope to resolve situations in an ethical way.

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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4,4

Todas as opiniões

(2951)

456 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I spoke to a young lady by the name of…

I spoke to a young lady by the name of Beth . I found her to be kind and considerate understanding . Beth was very helpful in finding a solution for me to move forward with my account .She was very knowledgeable about what was available to me . At no point was I made to feel talked down or to feel it's my fault I'm where I am . Great experience all round under the circumstances thank you

7 de agosto de 2026
Opinião espontânea
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Resposta da TM Legal

Hi Barrie, thank you for your review. We're delighted Beth took the time to understand your situation, explained the options available clearly and helped you find a way forward with your account while making you feel supported throughout. ~ AH

Classificada 5 em 5 estrelas

Excellent CS

Michaela was an absolute star, made me feel completely at ease and ran through all of the stuff together as if we were friends. Honestly, considering the circumstances of the call, I felt amazing at the end.

In regards to everything else, was easy to get through to someone. The security was quick and painless, even though I didn't have a reference (not their fault, I just rang before receiving my first email from them). The call was a little long, but very thorough and not a complaint by any stretch. I wish all debt companies where like this!

6 de agosto de 2026
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Resposta da TM Legal

Hi Alice, thank you for taking the time to share your experience. We're delighted to hear that Michaela helped you feel comfortable and supported throughout the conversation, and that the process felt straightforward even before you had received your reference details ~MD

Classificada 5 em 5 estrelas

Happy with the staff who phoned me was…

Happy with the staff who phoned me was very plety

6 de agosto de 2026
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Resposta da TM Legal

Hi Terry, thank you for your review. We're pleased to hear that the colleague who contacted you left you feeling well looked after and made the experience a positive one. ~ TH

Classificada 5 em 5 estrelas

Brilliant customer service very helpful

Brilliant customer service very helpful

5 de agosto de 2026
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Resposta da TM Legal

Hi, thank you for your feedback. It's great to know that our team provided the support you needed and helped make things clear and manageable for you. ~ NS

Classificada 5 em 5 estrelas

Zee was wonderful

Zee was wonderful! Extremely helpful.
My Dad recently had a stroke and the stress around it all has been incredible hard. Trying to navigate his finances, but Zee made everything really clear and made us feel at ease

6 de agosto de 2026
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Resposta da TM Legal

Hi, thank you for sharing your experience. We're sorry to hear about your dad's stroke, and we're pleased that Zee was able to provide reassurance and explain everything clearly during what sounds like a very challenging time for your family. ~ MH

Classificada 5 em 5 estrelas

My caseworker was very polite and…

My caseworker was very polite and friendly. I felt at ease talking to them. The overall experience was great.

5 de agosto de 2026
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Resposta da TM Legal

Hi KJ, thank you for taking the time to share your feedback. We're pleased your caseworker helped you feel comfortable throughout the conversation and that the support you received made the process a positive one. ~ NS

Classificada 5 em 5 estrelas

Connor was really helpful and…

Connor was really helpful and understanding of the fact I wasn't quite able to make payments just yet, came up with a solution on the spot and was set up within minute, great and understanding part of your team 🙏🏼

5 de agosto de 2026
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Resposta da TM Legal

Hi Harry, thank you for your review. We're delighted Connor took the time to understand your circumstances and helped put a suitable arrangement in place quickly, giving you some reassurance when you needed it most. ~ TH

Classificada 5 em 5 estrelas

Wonderful lady on the phone

Wonderful lady on the phone! Couldn't be more helpful or lovely! Xx

3 de agosto de 2026
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Resposta da TM Legal

Hi Lauren, thank you for taking the time to share your feedback. We're delighted to hear that the colleague you spoke with made such a positive impression and took the time to support you in a friendly and caring way. ~ TH

Classificada 5 em 5 estrelas

Excellent service very nice staff…

Excellent service very nice staff member helpful advice..

3 de agosto de 2026
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Resposta da TM Legal

Hi Hannona, thank you for your kind review. It's great to know our team was able to provide helpful guidance and make your experience a positive one through attentive support. ~MH

Classificada 3 em 5 estrelas

I was told a link to download…

I was told a link to download information was going to be sent to me.It never arrived!

30 de julho de 2026
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Resposta da TM Legal

Hi Pedro, thank you for raising this, we have reached out via Trustpilot for more information. We look forward to hearing back from you ~NS

Classificada 1 em 5 estrelas

False, fraudulent, poor staff services LIARS

I see ppl writing good reviews, lies. These people are scam. I've paid and cleared my debt 4 months ago, yet today I've checked my experian account (which I do monthly) and this month it says I owe them £19, yet my account balance is zero. I've even got the email stating "thanks for completing your payments" from tm legal, showing me zero balance left to pay. Yet they still sent my details to experian. Why? And despite me raising this issue with experian, tm legal has doubled down and still sent false information to experian claiming there information on my debt is correct. So legal actions is my next and only option. *I HAVE PROOF * of completed payments.

2 de agosto de 2026
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Resposta da TM Legal

Hi Dan, this does not sound like an ideal journey, We have reached out via Trustpilot to get more information, we look forward to hearing back from you ~TH

Classificada 5 em 5 estrelas

Outstanding service from Kim and the team!

We recently moved house using TMJ Legal Services in Durham, and we couldn’t be happier with the service we received.

Our conveyancer, Kim Johnson, did a first-rate job from start to finish. She kept us fully informed every step of the way, ensuring everything was handled thoroughly and done properly. Having Kim as a calm, knowledgeable point of contact made a world of difference - she was always available when we needed advice or clarity during what can often be a stressful process.

Professional, reliable, and thorough. I 100% recommend TMJ Legal Services and Kim Johnson to anyone looking for top-tier conveyancing!

29 de julho de 2026
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Resposta da TM Legal

Hi there, thank you for the kind feedback. Its lovely to here you received a wonderful experience and took the time to share it with us ~MD

Classificada 4 em 5 estrelas

My man Mish

These companies are all difficult to deal with however this one is getting 4 starts instead of one because Mish was amazing, he took the time to listen and returned my calls to continue dealing with my issue until he managed to find a resolution that didn't allow a corporate company to seal from me.

31 de julho de 2026
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Resposta da TM Legal

Hi Laura, thank you for your feedback. We're pleased to hear that Mish took the time to understand your concerns, kept in touch throughout, and worked hard to find a positive outcome for you. ~ NS

Classificada 5 em 5 estrelas

I spoke with mish

I spoke with mish, who was very friendly whilst remaining professional. He assisted with my query and solved my issue. Thank you Mish

30 de julho de 2026
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Resposta da TM Legal

Hi Shannon, thank you for taking the time to leave a review. We're pleased Mish was able to put you at ease, deal with your query smoothly and reach a positive outcome for you. ~ NS

Classificada 5 em 5 estrelas

Lovely helpful service

Lovely helpful service, patient and friendly.

30 de julho de 2026
Opinião espontânea
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Resposta da TM Legal

Hi Jennie, thank you for your review. It's great to hear you received patient and supportive assistance and that our team made the process a positive experience for you. ~ TH

Classificada 5 em 5 estrelas

The gentleman I spoke to was very…

The gentleman I spoke to was very good,he was polite ,efficient and empathetic to my situation.I was worried about making the call initially but he put me at my ease.

30 de julho de 2026
Opinião espontânea
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Resposta da TM Legal

Hi Deborah, thank you for sharing your feedback. We understand it can feel daunting making that first call, so we're delighted to hear our colleague helped you feel comfortable while taking the time to understand your circumstances and assist you efficiently. ~ MH

Classificada 5 em 5 estrelas

Awesome service from TM legal

Awesome service from TM legal. They have time to explain and assist every client to achieve their goals in terms of legal matters.
Great customer service and the reception on how they receive people. I’ll recommend everyone to go for TM legal. Best in the UK 👊🏾👍🏾👏🏾

29 de julho de 2026
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Resposta da TM Legal

Hi Martin, thank you for taking the time to share your experience with TM Legal. We're delighted to hear the team took the time to guide you through your legal matter and made you feel welcome and supported throughout the process ~TH

Classificada 1 em 5 estrelas

Something you found on the bottom of…

Something you found on the bottom of your shoe. This lot have been on at me for a few years with there pointless letters and boring emails and still they get nothing....

28 de julho de 2026
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Resposta da TM Legal

Hi Steven, we are attempting to contact you about a personal matter. We can discuss more about this if you were to speak with us. ~MH

Classificada 1 em 5 estrelas

Got a letter advising of a CCJ…

Got a letter advising of a CCJ different first name, even though I have a payment plan in place rang up spoke to someone advised it’s a mistake he will get it removed asked him to send me an email to confirm didn’t now it’s in MY credit report tried to call again woman decided to disconnect call, I’ve lodged a formal complaint and I’m going to ombudsman knew nothing about this CCJ not even a letter to say it was going to court
Ref 1041433, I want it removed now and I’m contacting the FCA and SRA, all your calls will be recorded not one person when I was on the phone mentioned going to court as yous have applied for a CCJ or letters sent out I spoke to 2 different people and have emails of all my plans set up,
The name on here is not my name my initials are CW I don’t want people knowing my name or credit history

28 de julho de 2026
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Resposta da TM Legal

Hi there, we can see our team are now dealing with your complaint and investigating the matter for you. ~MD

Classificada 5 em 5 estrelas

Mish was helpful and polite in helping…

Mish was helpful and polite in helping me bring my account back up to date, speedy service and very polite phone manner. Thanks Mish

28 de julho de 2026
Opinião espontânea
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Resposta da TM Legal

Hi Alix, thank you for your review. We're pleased to hear that Mish helped you get your account back on track and provided such efficient and courteous service throughout the call. ~ AH

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