tomahawk-steakhouse.co.uk Opiniões 

133
TrustScore: 2 em 5

2,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Checked prices online before going. We were a group of six celebrating a birthday in York. Online the price for the flat iron was £14.95 and the shared plate £79.95 at lunch time during the week. Arr... Ver mais

Classificada 1 em 5 estrelas

Went for £20 deal ordered parmo croquettes for starter ,full of mushed chicken texture made us feel sick main steak medium ,was dripping blood and chips cold ,asked for barbecue sauce got something... Ver mais

Classificada 3 em 5 estrelas

STAFF VERY PLEASANT AND HELPFUL. QUAYSIDE NEWCASTLE BRANCH FILTHY OUTSIDE WHEN WE ARRIVED AND STILL THE SAME WHEN WE LEFT. £59 FOR SHARING PLATTER, SIDE PORTIONS RIDICULOUSLY SMALL FOR AVERAGE PRICE... Ver mais

Classificada 1 em 5 estrelas

I was really disappointed with Tomahawk Steakhouse. The service was poor from the start. Staff seemed uninterested and disengaged, and we often felt like an inconvenience rather than paying customer... Ver mais

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2,0

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TrustScore: 2 em 5

133 opiniões

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4 estrelas
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1 estrela

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2,0

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(133)

23 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

What a disappointment

What a disappointment. We waited, and waited, and waited for our starter. In all fairness, when it did eventually arrive, it wasn't too bad. Immediately after our plates from the starters were removed, our main course arrived. The steak was on the plate. The side orders were in a pot, and on a board with a mini skillet on top, on the same plate. We go for a meal to be served, not to have to circumnavigate an obstacle course to eat the food.The triple fried chips were greasy on the outside, and just soggy mush on the inside.The steak was so over seasoned. The seasoning totally overpowered the flavour of the meat. In fact there was no flavour to the steak at all. Also there was so much "paddy-wack" fat, even the steak knives couldn't get through it. Needless to say, virtually the whole meal was left. The server informed the manager of our concerns. He told her to offer us a free sweet each. We declined this, as we didn't intend having a sweet. There was no adjustment to our bill. The manager never came over to offer his own apology, for the poor quality of the meal. Please don't waste your hard earned money at the Nottingham Tomahawk restaurant.

20 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Can't believe some of the negative…

Can't believe some of the negative comments I've seen on the reviews you need to give a place a chance to work and learn we had a birthday party there the staff we're really welcoming and the food was hot and appetising my son and daughter-in-law enjoyed there steak my granddaughter enjoyed her Mac & cheese and her partner had chicken coujons I had the belly pork and all was cooked to how we wanted we also had a dessert we will deffo go again and we're podged when we finished thank you to all the staff especially Emily who served us and the lady I spoke to when I first went and she gave me a hug after your doing brilliant ❤️❤️❤️❤️

7 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Poor experience

After booking a meal out to take my parents for Mothers Day, it was unforgettable to say the least. We were first welcomed, all semt well with a lovely atmosphere but then it went downhill shortly afterwards. The waiter came over and took our drinks order, to which we were given a bottle of tap water and the wait for the alcoholic drinks were 25 minutes. The waiter was already coming over to take our food order, we advised we would just like to take a minute with our drinks before we order but because they were taking a while we ordered our food. The starters were delicious, not a very good value for money but still tasty. The plates were taken away and we were waiting around 30 minutes for our main, I advised when I ordered that I had a nut allergy, it was good as they gave me a specific menu to look at. The food came out and I with the nut allergy, was provided the incorrect meal which can be very dangerous in circumstances. We were just about to eat, when the waiter came over and asked if we wanted any more drinks and we said yes. The food was bang average, the steaks were chewy and cheap and we would have had better at a Weatherspoons. In the meantime, we just had been given our drinks and another waitress has come over to ask if we want more having seen we all have full drinks. I understand human error but the waitresses just did not seem interested. We were 3/4 away through the meal before anyone came to ask us how the meals were, by then, the majority of the food had gone as we were talking and eating and not really paying attention to the quality of the meat. I advised the waitress the service we had received and stated it wasn’t acceptable when you are paying nearly £40 per meal. She then went over to the bar and discussed this with around 3 other members of staff in front of my view, not somewhere confidential which I thought was unprofessional. The manager was apologetic and is aware of all the above but we won’t be going back.

17 de março de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Booking Tomerhawk Nottingham

Contacted Nottingham Branch to book a table for Saturday 8 April to celebrate my sons 30 Birthday,
I spoke to representive, ask if I could book at table for 16 people @ 6.00pm
Reply sorry we don't do large numbers due to the dumb waiter system I then ask him if I could book 1 x table for 8 @ 5.45pm & 1 x table 8 at 6.00pm but seated close so we could celebrate, issue was food coming out.
Has I said this is not a problem due to working in the Catering / Hospitality Industry since I left school many years ago
The answer was still no.
It seems that Tomerhawk Nottingham
Have that much business they don't want mine !!
I then rang Bar & Block Steak House spoke to customer service representative called Harry, who was very accommodating, table booked, due to numbers we are going to submit our starters & mains to help
My customer experience is zero for Tomerhawk

8 de março de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Nothing special

The venue and customer service were great. The food, you could have easily recreated this at home or gone to a local pub for less than half the price. I had the standard rump as it’s one of the leanest cuts, my friend had the wagyu option (£10 extra). Surprisingly mine turned out to be a far better steak, also the sides were nice but incredibly overpriced.
Would I go again? Probably not

25 de fevereiro de 2023
Opinião espontânea
Classificada 3 em 5 estrelas

Disappointing

We arrived at the Nottingham Tomahawk seated and asked if we wanted water we said yes, no water came, we asked three times before any turned up! When the food arrived after an hour it was lovely. Very cold we were freezing asked for air con to be turned up. Not the greatest service all very slow. However, friendly staff and lovely food after an hour of waiting and it wasn’t that busy. Wouldn’t rush back as wasn’t cheap either.

25 de fevereiro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Below Average

My wife and I visited the Stockton Heath steakhouse for an evening meal. ( 1800hrs)
We had the Sharing board ( £74.95p)
Plates were stone cold as was ALL the steaks!
Sweets were good , service was good.
Very disappointed with the food. I suppose I expected more, but basically it is not a fine dining experience. Just run of the mill.
Not a patch on Gauchos.
Spent £120 in total,definitely not worth the money and we would not go again, nor would we recommend it

11 de fevereiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Don't bother

Id'd a 28 year old and would serve because he had no id. Turned down 17 people pre ordered meals because of stuborness.... absolute joke! Well, thousands lost! And it was your loss. Oh well, Ala turka didn't seem to minds 🤣🤣👍. Thanks for nothing

3 de fevereiro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Disappointed

The cocktails tasted watered down, although the sauvignon blanc was good.
The 2 steaks we ordered had been cooked incorrectly- one was redone so fair enough.
The plant based burger was too dry to eat- it's a steak restaurant so again fair enough.
Slow service and honestly I feel it is over priced- the chips were ok if you like soggy chips but the vegetables- mushrooms with tomatoes and brocoli were not very nice.
We went as a treat for 2 of our party were celebrating birthdays and we'd walked past a few times and were intrigued...
Wouldn't recommend and wouldn't go again sadly

28 de janeiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I visited Stockton heath on sun day and…

I visited Stockton heath on sun day and I must say it’s the worst experience of my life. I ordered the chicken starter off the lunch menu and I have had food poisoning. Customer service from staff was disgraceful. I have pictures of undercooked food

22 de janeiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Shocking service bad attitude of staff

Shocking service bad attitude of staff. We ordered off the lunch menu our bill should of been around £80 we were charged over £170 because we didn’t have the puddings, would of been nice if they had informed us of that strange policy as it saves them money us not taking them. We were far to full as we had multiple sides! Service was extremely slow. We booked our table an arrived to be offered a very small table for two even tho we were a party of 3. Then we were put in the bar not the restaurant on a small cramped table. Bad attitude from one of the waitresses throughout. Wasn’t very clean. Steaks were tough really sad experience.

21 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Delicious

Had a meal at tomahawk first time we've ever been and it certainly won't be the last, the food was delicious. Our waitress Lucy couldn't have been more helpful she was really lovely and nothing was too much trouble for her she's a credit to your company.
My only complaint is why are companies like yours now adding on a service charge, I really don't like this, if I have had great service I will choose to tip the server and I will choose the amount that I want to tip the server, I really don't like to be dictated to this way.

21 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent food and Service

I've been to Tomahawk in York multiple times, for Dinner/Steak and Sunday Lunch. Every time the food and service have been exceptional.

My Sister had been to the Tomahawk in Stockton Heath and said it was dreadful, I insisted on taking her to the York restaurant and she said that it was infinitely better than the Stockton Heath restaurant.

I'm off to book my first Sunday Roast of 2023!

4 de dezembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

IVE HAD BETTER MEALS AND SERVICE AT WETHERSPOONS.

IVE HAD BETTER MEALS AND SERVICE AT WETHERSPOONS! Review button has been removed from facebook..
The service was terrible! Food was served cold, it tasted bland and was so inconsistent with flavours, steak tasted like the grill hadn't been cleaned and not one cut of meat was cooked correctly!
Waited 1.5 hours for food to arrive and things missing when served! Took them soo long to rectify we had already eaten most of the food by the time they eventually fixed the problem!
Lengthy wait times for overpriced drinks and food, the place wasn't even busy! Also drink threw across the table covering our whole party when being served!
Management take no accountability what so ever and just send the waiters to do the dirty work while they all sit, chat and drink wine at the front of the restaurant Avoid at all costs!!!

9 de dezembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Treated like outcasts …

After hearing many good things about tomahawk steakhouse we visited Chester a place where grew up but hadn't been there for 20 years + , whilst me and my partner were in the city on Saturday the 3rd December we decided to call in to try the restaurant, when we went in the door a young lady asked us if we had booked, I replied no,she went off and another young lady came and started to look on the computer, after about 3 minutes she turned to us and said there was no tables, as I was standing there I counted 10 empty tables, I mentioned this to her and her reply was we couldn't have one of the tables as they were all booked up, we went over to a different restaurant and I went on chester steakhouse website and there was 2 tables that I could have booked or that she could of let us have, I'm wondering if it was the fact that I had tattoos on my hands and I spoke with a bit of a scouse accent having lived there for many years, also that me and my partner had had a drink in the pub round the corner before heading there and she might of smelt alcohol on our breath, I felt very disappointed about the whole situation, I intend to put this on as a review for the restaurant but I won't until I hear from you, many thanks nigel barber

3 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Tomohawk Chester, top class.

Went to the Chester Tomahawk, was met by friendly staff who had previously allowed us to change our arrival time, Holly, our waitress was friendly, informative and very polite, I've seen many complaints about this steak house previously, however, my visit with my wife for our wedding anniversary was excellent, they even gave us a glass of bubbly with a strawberry on the house. The food was Fabulous, we asked for our steak cooked chefs recommendation for the cuts and it was excellent with our 4 sides that were all top quality. A certain 10 out of 10.

30 de novembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

would not recommend this place

i went to darlington tomahawks on saturday 20/11/22 ordered lobster thermidor got lobster cooked in garlic butter the order tacker didnt tell me they dont do a thermidor on pointing out its not a thermidor when it arrived just said ow

20 de novembro de 2022
Opinião espontânea

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