Given the great price compared to everywhere else I was sceptical about whether: 1. I'd even receive the item 2. It would be genuine I needn't have worried. The Ray Bans i purchased are clearly... Ver mais
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Leia as opiniões dos outros
Couldn't find a better price anywhere else for the Ray Ban sunglasses that I wanted. Delivery was speedy and well packaged. Would definitely recommend. Very happy.
When I ordered my Le Specs prescription sunglasses from Tortoise and Black earlier in the year I was delighted, they were perfect and so was gutted when they snapped in half a few months later. After... Ver mais
Delivery company left Sunglasses outside my house on the main road which were subsequently gone by the time I found out they had been delivered. I emailed Tortoise and Black immediately explaining wha... Ver mais
Informações sobre a empresa
Escrito pela empresa
The home of luxury prescription eyewear online. We are committed providing the best available eyewear paired with friendly expertise and fast, free delivery. Experience the online eyewear boutique that is Tortoise+Black today.
Why Tortoise+Black?
Escrito pela empresa
- Fast and Free Delivery
- We are proud to offer fast and free delivery on all orders.
- Official Online Retailer
- We are official stockists for all of the brands stocked on our website. We have close relationships with each brand allowing us to continually handpick and update our collection.
- Home Trial
- Looking for prescription eyewear? Our home trial lets you try up to three pairs of sunglasses or glasses on in the comfort of your own home before committing to a prescription order.
- Family Run Business
- Tortoise+Black is a UK based, family run business, dedicated to providing the latest range of products, paired with the best possible customer service.
Fast and Free Shipping
UK Next Working Day Delivery On Non-Prescription Orders
We are proud to offer free UK Next Working Day Delivery on all non-prescription orders.
Informações de contacto
Warmington Mill, Eaglethorpe, Warmington, PE8 6FW, Peterborough, Reino Unido
- 01780 433 033
- info@tortoiseandblack.com
- tortoiseandblack.com
4,9
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
Sunglasses were as described. Super fast delivery too. Great service, highly recommended.
10 de maio de 2025
Good price for the product
Good price for the product, but very high shipping costs to the Netherlands
23 de abril de 2025
Nice glasses but quite wide fit.
Nice glasses but a bit lightweight and the fit is quite wide. This might be a positive for some people but they slip a bit on me.
19 de abril de 2025
Resposta da TORTOISE+BLACK
Hi Rosalyne,
Thank you for taking the time to leave a review. We always want our customers to be entiely satisfied with their purchase, so we would be only too happy to work with you to find a pair that fits perfectly.
I understand that Ellie has reached out to you today, but please do not hesitate to get back in touch if there is anything further we can do to help.
Best wishes,
James
You went over and above to help me with…
You went over and above to help me with eyewear. I would have no hesitation in recommending this organisation
28 de abril de 2025
Speedy delivery and amazing customer…
Speedy delivery and amazing customer service. Special thanks to Ellie who was so helpful.
20 de março de 2025
BRILLANT......fantastic value for money…
BRILLANT......fantastic value for money and fantastic service. FIVE STAR PLUS
27 de março de 2025
I'm so happy with my purchase
I'm so happy with my purchase! All great - from ordering to delivery to finished product, and the glasses are perfect. 10/10 Experience! Thank you.
15 de abril de 2025
Opinião espontânea
Definitely fake
Quick delivery but definitely fake. I put the original ones next to the one I got delivered and there’s a few differences with the font size and one spelling mistakes. Not paying 200£ for fake sunglasses. Really not sure why there are no negative reviews.
11 de abril de 2025
Opinião espontânea
Resposta da TORTOISE+BLACK
Dear Laura,
Thank you for taking the time to leave a review. I am sorry to hear you are not entirely satisfied with your Saint Laurent sunglasses. We do not expect any of our customers to keep a product they are not happy with, so I will arrange for Ellie (our head of customer services) to reach out to you on Monday morning to discuss your situation and arrange a return as required..
That being said, any questioning of the authenticity of the products we sell is a matter we take incredibly seriously. I can categorically state that we only ever sell authentic eyewear, and we are an authorised retailer for all of the brands we supply. For Saint Laurent, this is something that can be verified with Kering (the parent company of the brand, as well as the owner of Gucci, Bottega Veneta etc). Please feel free to reach out to them directly if this would help put your mind at ease.
We are incredibly proud of the reputation we have built up over the years. Our 4.9/5.0 rating on Trustpilot is testament to this, and hopefully can be seen as evidence of our commitment to providing a reliable, premium customer experience - as well as exclusively supplying authentic products.
Please do not hesitate to contact me directly if you wish to discuss this matter further, or if there is anything else I can do to help.
Best wishes
James Coakley
Director
Great service
Great service. Decided to go for another colour and return was very easy.
19 de março de 2025
It was perfect 🤩!
17 de março de 2025
Wow… brilliant company and care!!!!
Wow, quality customer care, top quality products and fabulous prices. Thank you!!!!!
24 de fevereiro de 2025
Great shop
Great shop - highly recommended, really helpful customer service, fast delivery, good quality glasses, overall excellent - thanks John
5 de março de 2025
Great website quick delivery amazing…
Great website quick delivery amazing prices
7 de fevereiro de 2025
Easy ordering
Good website, easy ordering process and item arrived in good time.
21 de fevereiro de 2025
Fast postage & great sunglasses
Fast postage, ordered some Gucci sunglasses that seemed too good to be true from a price perspective. They are perfect, fantastic service and product.
5 de fevereiro de 2025
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