Very quick indeed with supplying my sample tile and wrapped well so no complaints there. Dealt with my queries over pack quantity and gave reassurance over assortment availability as this particular T... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Visited the showroom to select tiles for first project. But found using sample service worked well for second project. I have used Total Tiles 3 times now - advice, service and prices have always b... Ver mais
Excellent service from the start ordered some samples that were incredibly well wrapped, choose design and ordered on line, including all grout, adhesive and sealant over 1/2 a tonne. Came on time and... Ver mais
A empresa respondeu
I had a great experience with Total Tiles. They stock high-quality tiles that I couldn't find anywhere else, including 150 × 400 mm wall tiles, which most tile shops no longer seem to carry. The pack... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de azulejos
- também em
- Loja de acessórios para casas de banho
- Loja de bricolage, casa e jardim
- Loja de pisos
- Loja self-service
Sobre Total Tiles
Escrito pela empresa
Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing online prices.
Informações de contacto
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road, CW1 5UE, Crewe, Reino Unido
- 01473 805959
- customersupport@totaltiles.co.uk
- totaltiles.co.uk
4,7
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fast safe delivery of my order of tiles
3 de junho de 2025
Resposta da Total Tiles
Good Morning,
Thank you for sharing your positive experience with us. We're pleased to hear that your tile order was delivered quickly and safely. Thank you for choosing Tile Superstore.
Kind regards
Lisa
Excellent customer service and support
1 de junho de 2025
Resposta da Total Tiles
Good Morning,
It's great to hear that you had a positive experience with our customer service and support. We appreciate your feedback. We wish you well with your project and hope to see you shop with us again in the future.
Kind regards
Lisa
Product was much cheaper than all other…
Product was much cheaper than all other supplier's found . Next delivery excellent service 👏
2 de junho de 2025
Resposta da Total Tiles
Good Afternoon,
We appreciate you taking the time to share your positive experience. It's great to hear that you are happy with our prices and that our delivery service met your expectations. Thank you for choosing Tile Superstore, we hope to see you shop with us again in the future.
Kind regards
Lisa
Excellent tiles and delivery
2 de junho de 2025
Resposta da Total Tiles
Good Afternoon,
Thank you for your positive feedback. We're happy to hear that you are pleased with your tiles and delivery service, we wish you well with your project.
Kind regards
Lisa
Arrived on time
Arrived on time, as described, all fitted and they look good. Very pleased.
3 de junho de 2025
Opinião espontânea
Resposta da Total Tiles
Good Afternoon,
Thank you for your review. It's great to hear that your order arrived promptly and matched the description. We're glad your installation went well. We hope to see you shop with us again in the future.
Kind regards
Lisa
Fantastic customer service
Fantastic customer service . Really fast delivery, and a top quality product . Would highly recommend with very competitive prices
2 de junho de 2025
Resposta da Total Tiles
Good Afternoon,
We're happy to hear that you had a positive experience and it's great to know that you received fast delivery and you were happy with your purchase and our prices. We appreciate your recommendation and wish you well with your project.
Kind regards
Lisa
Not good enough
It wasn't how I except from the first connection because I was a little bit concerned when I see the tile.
24 de maio de 2025
Resposta da Total Tiles
Good Morning,
Thanks for your feedback. We are sorry to hear your choice of tile was not to your liking. We hope you find the right one for your project soon.
Kind regards
Lisa
Resposta da Total Tiles
Good Morning,
Thank you for choosing Tile Superstore again. We're glad you are happy with your purchase and appreciate your positive feedback on our P&P. We hope your project runs smoothly.
Kind regards
Lisa
Great service and quick delivery
21 de maio de 2025
Resposta da Total Tiles
Good Morning,
Thank you for your review. We're happy to hear that you received great service and quick delivery. We wish you well with your project and hope to see you shop with us again in the future.
Kind regards
Lisa
Great product
Great product, and quick delivery. Only downside was the delivery charge.
19 de maio de 2025
Resposta da Total Tiles
Good Afternoon,
We appreciate your feedback and are glad you like the product and delivery speed. We wish you well with your project.
Kind regards
Lisa
Helpful friendly staff
Helpful friendly staff who advised on my order and quickly dealt with the repayment of my over order
20 de maio de 2025
Resposta da Total Tiles
Good Afternoon,
We appreciate your positive feedback. We're happy to hear that our staff were helpful and quickly resolved the over-order repayment for you. We wish you well with your project and hope to see you shop with us again soon.
Kind regards
Lisa
Straight forward purchase
24 de maio de 2025
Resposta da Total Tiles
Good Afternoon,
Thank you for your review. We're glad you found the ordering process straight forward. We wish you well with your project and hope to see you shop with us again in the future.
Kind regards
Lisa
VerGreat range helpful on the phone
Very helpful on the phone, Tiles arrived undamaged, good price.
25 de maio de 2025
Resposta da Total Tiles
Good Morning,
Thank you for your feedback. We're happy to hear that our phone support was helpful and that your tiles arrived in good condition at a good price. We wish you well with your project and hope to see you again in the future.
Kind regards
Lisa
Resposta da Total Tiles
Good Morning,
Thank you for your review. We're happy to hear that your experience was fast and efficient. We wish you well with your project and hope to see you shop with us again soon.
Kind regards
Lisa
The staff are very curteous and eager…
The staff are very curteous and eager to help!
20 de maio de 2025
Resposta da Total Tiles
Good Afternoon,
We appreciate your kind review. We're glad to hear our staff were able to assist you with your purchase. We wish you well with your project and hope to see you shop with us again in the future.
Kind regards
Lisa
Cheap rubbish
Tiles where 5mm short and apparently there rectified in advertising,also very cheap quality porcelain tiles at the going price . customer service didn't compensate ,,also very difficult to clean,
Also the sticking slurry was didn't stick very well
16 de maio de 2025
Opinião espontânea
Resposta da Total Tiles
Good Evening,
We appreciate you bringing these issues to our attention. We're sorry the tiles were not the correct size and the quality wasn't satisfactory. We'll review our product descriptions and adhesive performance.
Please do feel free to get in touch with our customer service team so we can try and resolve this issue for you further on 01473805959.
Kind Regards
Samantha
Helpful staff
Helpful staff, when I thought I had missed my delivery give a call and the gentleman on the phone traced it within minutes.
Pleased with the tiles quality and price
12 de maio de 2025
Resposta da Total Tiles
Good Morning,
We're happy to hear that our staff were helpful in tracing your delivery. We're also glad you're pleased with the quality and price of the tiles. Thank you for your positive feedback.
Kind regards
Lisa
Resposta da Total Tiles
Good Morning,
We're happy to hear that ordering was easy and delivery was fast. Thank you for choosing Tile Superstore, we look forward to seeing you shop with us again in the future.
Kind regards
Lisa
Yeah very happy with tiles
Yeah very happy with tiles , service and Delivery
Just got to get them on walls now
17 de maio de 2025
Resposta da Total Tiles
Good Morning,
We're thrilled to hear you're happy with the tiles, service, and delivery. We wish you the best with your project and hope to see you shop with us again in the future.
Kind regards
Lisa
Was unable to supply 2 sets of tiles…
Was unable to supply 2 sets of tiles advertised on the website as well as confirmed over phone Very disappointing!
6 de maio de 2025
Resposta da Total Tiles
Good afternoon,
Thank you for taking the time to review us.
I am sorry to hear of the issues you have faced with your order. Unfortunately, the tiles were discontinued.
If you would like to look at alternatives, please feel free to give us a call and we will be happy to help.
Kind regards,
Carla Theophilus
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