Have been using this system in 5 trailers for 2 years what a waste of time ans money never works trailer stuck in one position for weeks Trackers have been switched out still no different Cant wai... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Few niggly issues with the system but the team couldn't be more helpful at getting them sorted. Useing transpoco for tracking mileage for maintanance of vehicles has been so helpfull.
A empresa respondeu
No matter what query we have, we get an almost immediate response from the Transpoco Support Team. All of the team no matter who we deal with are well trained and equipped with the knowledge required... Ver mais
A empresa respondeu
As a company we are glad to be working with the Transpoco vehicle tracking system. As with the fuel cost at an all time high we are able to see via the tracking system which engineer is the closest to... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Transpoco
Escrito pela empresa
Founded in 2004, Transpoco is a leading provider of fleet management solutions in Ireland, the UK and France. Our goal is to provide the most advanced solutions to our customers to help them achieve measurable improvements in performance, cost reductions, and peace of mind about the cost and safety of their vehicles on the road. Communication with our customers, both in terms of support and product development, has always been crucial for us to provide them with real and immediate added value.
Discover how Transpoco is helping its customers to track vehicles, manage fuel usage, ensure vehicle road worthiness and more...
Our goal is to provide the most advanced solutions to our customers to help them enhance efficiency, better manage their time and achieve measurable results for their business.
Interested in learning how our technology could help enhance your fleet’s efficiency? We’d love to chat to you - Click here to book a meeting with one of our specialists.
Informações de contacto
4,4
Excelente
125 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Transpoco are always very efficient and…
Transpoco are always very efficient and give a great service.
21 de fevereiro de 2024
Resposta da Transpoco
Thank you for the excellent feedback! Our team works hard to provide the best possible service to our customers and thank you for your kind words.
David
Still waiting on 231 D13262 to be fixed
29 de janeiro de 2024
Resposta da Transpoco
Hi Paul,
Thank you for your feedback. I will ask our support team to check the status of the tracker in 231D13262 and they will contact you and explain what they will do next.
David
Transpoco consistently deliver…
Transpoco consistently deliver excellent customer service.
22 de janeiro de 2024
Resposta da Transpoco
Hi Denise,
Thank you for sharing your experience, we’re delighted that you are satisfied with our customer service!
David
That pleased i ordered a second!
I ordered a tracker for my car, easy to install and set up, i was that happy with it i ordered another for my caravan.
Again easy to set up and run as fleet vehicles on the same app.
Help was offered and only a message away but it really is that simple i didn't need it.
Thanks so much and i am more than happy.
11 de janeiro de 2024
Opinião espontânea
Resposta da Transpoco
Hi Lee, thank you for the great review! We’re delighted that you have had a positive experience since you bought your tracker from us. Our team works hard to provide the best possible product and service. Don’t hesitate to contact us at support@transpoco.com if you need any help in the future.
David
I requested for a tracker to be fitted…
I requested for a tracker to be fitted on 20/11/23 and only get confirmation on 21/12/23 that it has been done. There was no correspondence with myself about the delay.
21 de dezembro de 2023
Resposta da Transpoco
Hi Roisin, I apologise for the wait to install the tracker. I checked with our operations team and they explained that they arranged to install the tracker with the contact you provided. We offered to install the tracker on 21/11/2023, the day after you submitted the order, but your colleague told us that the vehicle will not be available and she did not know when the vehicle will be available which explains the wait. Eventually, the vehicle became available and we installed the tracker today.
David
Great comunicación
Great comunicación
Fast installation of tracker and great costumer service
8 de dezembro de 2023
Resposta da Transpoco
Hi Dave,
Thank you so much for your 5 star review and your excellent feedback! We're delighted that you are pleased with our service. Please spread the word!
David
Great service!
Getting started was so pain free, Phil and Emma sorted everything really quick. Great service!
14 de dezembro de 2023
Resposta da Transpoco
Hi Stephen,
Thank you for the review! We're delighted that you have decided to work with Transpoco to track your fleet and we look forward to helping you to improve your fleet.
David
Excelente.
24 de novembro de 2023
Opinião espontânea
Resposta da Transpoco
Gracias Carlos por compartir su opinión
David
Great service and always quick to…
Great service and always quick to respond and resolve whatever is needed
13 de outubro de 2023
Resposta da Transpoco
Thank you Tom! We're very proud of what we do and we aim to provide a fast and quality service to all customers.
David
Good relationship build up between my…
Good relationship build up between my company and Transpoco over the years 5 stars from M@T utilities Ltd
4 de outubro de 2023
Resposta da Transpoco
We're delighted to read your feedback! Thank you for your business so far and we look forward to working with you for a few more years.
David
Excellent service
3 de setembro de 2023
Resposta da Transpoco
Thank you for the review Janet, we're delighted with your comment! Our team works hard to provide the best possible service to our customers.
David
Quick to respond to any of my queries
Quick to respond to any of my queries. The whole process from start to finish is quite simple.
10 de setembro de 2023
Resposta da Transpoco
Thank you for the excellent feedback Justin! We're delighted that you are happy with our service and please spread the word.
David
The whole team always easy to deal…
The whole team always easy to deal with, helpful and Quick to respond,
and give updates without being followed up.
Emma McNamee especially lovely to deal with.
Thanks guys.
30 de agosto de 2023
Resposta da Transpoco
Hi Dylan,
Thank you for taking the time to share your experience and the 5 star review! We love to read that you are happy with our service. I shared your comment with Emma and she really appreciates your kind words!
David
SAV nul
Malgré validation du paiement CB par ma banque, impossibilité de Transpoco de valider le paiement.
Signalé à plusieurs reprises et toujours aucune action
Conclusion vaut mieux payer plus cher un traceur GPS sans abonnement !
30 de agosto de 2023
Opinião espontânea
Exceptionally poor Customer Service (5+…
Exceptionally poor Customer Service (5+ years customer). Slow installation and repair times, never able to speak to anyone and slow responses to queries via email. Price point is good, but unfortunately the backup lets Transpoco down.
13 de agosto de 2023
Resposta da Transpoco
I am sorry to read that you are annoyed with the service we provide you. I will be happy to help to resolve these issues and provide you with a better experience. I have just sent you an email to request more details and to understand how we can improve the service we provide you.
David
Prompt, well planned
The representative called me in advance, planned his visit well and completed the installation without any hassle.
20 de julho de 2023
Resposta da Transpoco
Hi Mayank, thank you for finding the time to share your feedback. Our operations team and engineers do their best to deliver a fast and professional service, we’re delighted that you had a positive experience.
David
They are a 💯 on time with replying to…
They are a 💯 on time with replying to your issue. Very efficient on responding to your needs. Cannot fault them in anyway. Definitely 5 star ⭐️
28 de junho de 2023
Resposta da Transpoco
Hi Danny,
We’re delighted with your feedback! Our support team does their best to assist our customers each day and they will appreciate your feedback.
Thank you for choosing to work with us and please feel free to recommend Transpoco.
David
A very efficient service.
18 de junho de 2023
Resposta da Transpoco
Hi Michael,
Thank you for the excellent feedback! We’re delighted that you are happy with our service.
David
Great communication and solving issues…
Great communication and solving issues fast.
20 de junho de 2023
Resposta da Transpoco
Thank you Vita, we really appreciate your feedback! Our support team do their best to help our customers and we are delighted to read your review.
David
Speedy response to all queries !
No matter what query we have, we get an almost immediate response from the Transpoco Support Team. All of the team no matter who we deal with are well trained and equipped with the knowledge required to answer our queries. It is very evident that you hold customer service at the centre of everything you guys do. thank you.
24 de maio de 2023
Resposta da Transpoco
Hi Sinead,
Thank you for your kind words and the great rating! Our support team works very hard to provide a fast and reliable service to all of our customers, they will be delighted to know that their good work has been recognised.
David
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.