Always easy to deal with. Had one hiccup on this order that I placed in advance though. I received notification that it was ready to collect. But at the kiosk, despite the system clearly saying if w... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I loved the NZ Post lady's manner and thoroughness. For the choices of ID we struck a problem. On my email list of suitable ID was included Gold Card, (with asterisk), but it was not included on the... Ver mais
A empresa respondeu
I had fantastic service from Vikram, the manager at Sylvia Park, Auckland. My currency was delivered on time but when I got caught up and missed my pickup time, Vikram called to let me know the curr... Ver mais
A empresa respondeu
First time using Travelex card. Could not have been easier. Accepted everywhere we went (Australia). So easy to top-up using mob each day. No need to carry cash with you.
Informações sobre a empresa
- Agência de câmbio
- Instituição financeira
- Serviço de transferência de dinheiro
- Serviços financeiros não bancários
Escrito pela empresa
Trusted for over 40 years by millions of savvy travellers. Exchange foreign currency online or in-store, get the award-winning Travelex Money Card, and much more.
Leading the World in Foreign Exchange
Escrito pela empresa
- Trusted by millions every year!
- Whether you’re a last-minute shopper at the airport or a planner searching for the best deal online, we provide the best service, most convenient access, and award-winning solutions for foreign currency in any way you prefer.
Informações de contacto
Level 14, 19 Victoria Street, Auckland, 1010, Auckland, Nova Zelândia
- 0800666391
- retailcscaust.nz@travelex.com
- travelex.co.nz
4,5
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The staff at Christchurch International Airport, Landside
The staff at Christchurch International Airport were extremely helpful in explaining different ways that we can take money overseas.
27 de agosto de 2026
Resposta da Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Resposta da Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Excellent t customer service.
The customer service I received from the Botany Town Centre Travelex store was outstanding. Minza’s knowledge and guidance about currency exchange was excellent. He provided more than I expected and was delivered with enthusiasm and a smile. I highly recommend Minza to you.
1 de setembro de 2026
Opinião espontânea
Resposta da Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Helpful and friendly
I selected the wrong date for my pickup by a week, a silly mistake that made me panic as it was 4 days before traveling. I found the head office phone line easy to reach and the staff very friendly and helpful towards all my questions. The staff at my local franchise in Albany mall were also responsive and friendly, with one who was going to ring me as soon as my order was ready for collection.
26 de agosto de 2026
Resposta da Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.
I rang Travelex in Tauranga to find out…
I rang Travelex in Tauranga to find out about getting USD. I was impressed with the friendly help and assistance. I ordered online and went over to pick up a week later. Again the service was friendly, helpful and very pleasant. 10/10 I reckon!
26 de agosto de 2026
Resposta da Travelex NZ
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
Resposta da Travelex NZ
Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!
Resposta da Travelex NZ
Hi, thank you so much for your feedback! We’re so pleased to know you had a positive experience with us. If there’s anything we can do to make your next visit a 5-star one, please let us know. Wishing you smooth travels ahead. Kind regards, Online Support Team.
Resposta da Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Resposta da Travelex NZ
Hi, thank you for your feedback. We are always very transparent about our rates and charges which will be displayed before a transaction is completed, whether in-store, online or via an ATM, we give the option to cancel the transaction should customers not wish to proceed. Our online and in store rate is always different as stated in our Terms and Conditions, because of this we do always recommend ordering online to get the best rates. We do hope to welcome you back to www.travelex.co.nz/ in future and trust that your next visit will be a more positive experience. Kind regards, Online Support Team.
Resposta da Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Not so many €100 notes next time please.
We liked how we could order online and pick up. We didn't like how we were given €2000 of €100 notes. No one wants that amount of €100 notes, it's ridiculous.
23 de agosto de 2026
Resposta da Travelex NZ
Hi, thank you for taking the time to provide your feedback, it is appreciated. Unfortunately, we cannot specify denominations for orders. If you are collecting the order from a Travelex bureau, you can email: tmonz@travelex.com before collection to make a request for specified denominations. However, please be aware this is within the stores discretion and may not be possible depending on stock availability. We look forward to welcoming you back to www.travelex.co.nz/. Kind regards, Online Support Team.
Purchase international currency online
Purchase international currency online, trustworthy, reliable, simple, secure, select collection shop and date required.
Make pick up simple, follow the instructions on your confirmation email and the staff will make the collection/pickup easy.
Now banks dont offer currency exchange, Travelex fills the void.
BNZ pointed me in the direction of Travelex last year, so I knew that Travelex would be safe to use.
I'm a very happy customer!
CJ Otahuhu
24 de agosto de 2026
Resposta da Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
UK & Europe - Here we Come !!
It was an easy process to load foreign currency onto my Travelex card . I feel confident that I will be able to use the card easily in the UK & Europe.
24 de agosto de 2026
Resposta da Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.
Easy to order on line then pickup
Easy to order on line then pickup
Great communication
Friendly staff
24 de agosto de 2026
Resposta da Travelex NZ
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
Everything is just so easy using…
Everything is just so easy using Travelex. Much easier than using cash. Really glad I hooked up with it.
24 de agosto de 2026
Resposta da Travelex NZ
Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!
Resposta da Travelex NZ
Hey there. A huge thank-you for the 5-star rating. We love being your go-to for travel money, it’s like being your trusty travel companion, minus the jet lag. Wishing you safe travels and endless adventures. Bon voyage, from Online Support Team!
Resposta da Travelex NZ
Hi, and thanks for the top-notch review. Helping you prep for your travels is our passport to happiness. Here’s hoping your trips are filled with fun, sun, and hassle-free exchanges. Until next time and safe travels. Kind regards, Online Support Team.
I always use Travelex for taking cash…
I always use Travelex for taking cash abroad. It’s just so easy that even an ‘oldie’ can do it.
23 de agosto de 2026
Resposta da Travelex NZ
Hi there, your 5-star review took us to our happy place (no passport required). We’re so pleased we could take care of your travel money needs and provide a first-class experience. Have an amazing journey and see you next time. Kind regards, Online Support Team.
Orewa staff member very friendly
Orewa staff member very friendly, well engaged and interested in the customer.
21 de agosto de 2026
Resposta da Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Easy and Quick Process
Good information from the young lady in the office at Mahara Place. Ordered online. Easy process. Notified when order was ready. Order ready ahead of schedule. Very pleasant staff on pick up. Would recommend ordering online for pick up. Very easy
18 de agosto de 2026
Resposta da Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
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