Always easy to deal with. Had one hiccup on this order that I placed in advance though. I received notification that it was ready to collect. But at the kiosk, despite the system clearly saying if w... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I loved the NZ Post lady's manner and thoroughness. For the choices of ID we struck a problem. On my email list of suitable ID was included Gold Card, (with asterisk), but it was not included on the... Ver mais
A empresa respondeu
I had fantastic service from Vikram, the manager at Sylvia Park, Auckland. My currency was delivered on time but when I got caught up and missed my pickup time, Vikram called to let me know the curr... Ver mais
A empresa respondeu
First time using Travelex card. Could not have been easier. Accepted everywhere we went (Australia). So easy to top-up using mob each day. No need to carry cash with you.
Informações sobre a empresa
- Agência de câmbio
- Instituição financeira
- Serviço de transferência de dinheiro
- Serviços financeiros não bancários
Escrito pela empresa
Trusted for over 40 years by millions of savvy travellers. Exchange foreign currency online or in-store, get the award-winning Travelex Money Card, and much more.
Leading the World in Foreign Exchange
Escrito pela empresa
- Trusted by millions every year!
- Whether you’re a last-minute shopper at the airport or a planner searching for the best deal online, we provide the best service, most convenient access, and award-winning solutions for foreign currency in any way you prefer.
Informações de contacto
Level 14, 19 Victoria Street, Auckland, 1010, Auckland, Nova Zelândia
- 0800666391
- retailcscaust.nz@travelex.com
- travelex.co.nz
4,5
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy and Quick Process
Good information from the young lady in the office at Mahara Place. Ordered online. Easy process. Notified when order was ready. Order ready ahead of schedule. Very pleasant staff on pick up. Would recommend ordering online for pick up. Very easy
18 de agosto de 2026
Resposta da Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Trustworthy site
Trustworthy site, easy to understand app and very friendly, knowledgeable service in store
20 de agosto de 2026
Resposta da Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Easy online ordering process
Easy online ordering process. Money delivered to designated pick-up location on time.
19 de agosto de 2026
Resposta da Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.
Money Matters
Dealt with them a few times and found them easy to deal with and super efficient.
31 de maio de 2026
Resposta da Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.
Fast and easy to use worked well for us…
Fast and easy to use worked well for us will us again
21 de agosto de 2026
Resposta da Travelex NZ
Hi, thank you so much for your feedback! We’re so pleased to know you had a positive experience with us. If there’s anything we can do to make your next visit a 5-star one, please let us know. Wishing you smooth travels ahead. Kind regards, Online Support Team.
Very helpful and friendly staff.
19 de agosto de 2026
Resposta da Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.
Friendly staff.
21 de agosto de 2026
Resposta da Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Excellent service and communication
20 de agosto de 2026
Resposta da Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
I was impressed at how helpful she was
I was impressed at how helpful she was. Not in a hurry, genuinely interested & involved in our conversations.
19 de agosto de 2026
Resposta da Travelex NZ
Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!
All good when I transfer funds from the…
All good when I transfer funds from the visa, but takes about 3 days to come through when transferring from ordinary bank account
17 de agosto de 2026
Resposta da Travelex NZ
Hello, and thank you for the 4-star review! We’re thrilled to have been a part of your journey and hope to keep improving so we can earn that final star next time. Safe and happy adventures ahead. Kind regards, Online Support Team.
Resposta da Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Ordering online with Travelex was…
Ordering online with Travelex was FAIRLY easy given that I'm not computer or tech savvy. What did confuse me was an email to say my purchase was ready for me to pick up (five days early) but not before the date stipulated previously, which was in five days time. Anyway, the staff member I dealt with (five days later) was a lovely, friendly and professional lady. I recommend their services.
10 de agosto de 2026
Resposta da Travelex NZ
Hello! We really appreciate your thoughtful 4-star feedback. It’s great to know we’re on the right track. We’re always striving to make every experience a 5-star one. Thank you for your support, and we can’t wait to assist you again. Travel well! Kind regards, Online Support Team.
Great to be able to exchange money
Great to be able to exchange money, but couldn't do online order for travel money card for pick up at local store just cash
18 de agosto de 2026
Resposta da Travelex NZ
Hi there. Thanks a lot for the great 4-star review. We’re happy to hear we helped make your travel money experience easy and efficient. We’ll keep working to make your next visit a perfect one. See you next time and happy travels. Kind regards, Online Support Team.
Resposta da Travelex NZ
Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!
Resposta da Travelex NZ
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
I store consultant was very helpful
18 de agosto de 2026
Resposta da Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Resposta da Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team
Very helpful and friendly staff
17 de agosto de 2026
Resposta da Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team
The travelex web page was relatively…
The travelex web page was relatively good to use for ordering my cash but the follow up email had me a little confused as it said my currency was available to collect but then it also said they would send a follow-up email to say when it was ready to collect so I was a little unsure whether I was waiting for a follow up email or not however I did get the follow up email when it was ready for collection. The only other thing I would say was it would’ve been good to be able to maybe have an option to order what my Currency amounts were as I had two large notes and a few small notes but would’ve preferred slightly less large notes of value as I only ordered a small amount altogether anyway just a thought I had when I collected my money.
16 de agosto de 2026
Resposta da Travelex NZ
Thanks for your feedback. We’re glad to hear some of your experience went well, but we’re sorry it wasn’t perfect. We’re always working to improve, so we appreciate you bringing the issues to our attention. Safe travels! Kind regards, Online Support Team.
Quick and easy way to order
Quick and easy way to order. Convenient pick up locations.
16 de agosto de 2026
Resposta da Travelex NZ
i there, your 5-star review took us to our happy place (no passport required). We’re so pleased we could take care of your travel money needs and provide a first-class experience. Have an amazing journey and see you next time. Kind regards, Online Support Team.
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