Hayley at the Northlands branch gave me exceptional customer service when I needed currency for a recent trip. I had tried 4 other companies/stores prior to ringing Travel Money NZ, and none of them c... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
An opportunity to express my thanks to the young man (who resides in Te Puke)...unfortunately I did not ask his name. He was so helpful and went beyond the call of duty to produce three "NEW" Yen no... Ver mais
The best part is having a range of currency which banks certainly do not carry. However for the main currencies, the exchange rate is not so wonderful. And legally you cannot advertise that you price... Ver mais
A very pleasant experience as a new customer although I cannot remember being told what the rate was even though it was held for 2 days and turned out to be higher than the bank rate. I will request... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
At Travel Money NZ, we’re all about helping you make the most of your travel money. Whether you’re travelling for business or leisure, sending funds to a loved one on the other side of the world, looking for affordable travel insurance or shopping around for a reliable travel money card, we aim to take the hassle out of organising all your travel money needs.
Informações de contacto
124 Vincent Street, 1010, Auckland, Nova Zelândia
- feedback@travelmoney.co.nz
- travelmoney.co.nz
4,5
Excelente
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful and informative
2 de março de 2020
Opinião espontânea
Rita was very knowledgeable about…
Rita was very knowledgeable about currency all over the world. Very friendly I would recommend this company for great rates and fast customer service and Rita is an asset to this company with her excellent customer service and friendly vibe. Thank you Rita so nice meeting you!
Jay
1 de março de 2020
Opinião espontânea
Can’t reset password
Hi there, Great that I can access my money easily but I have forgotten my password to check balance and despite filling in personal details and trying two email addresses to reset password, cash passport have not replied via email regarding temporary password and process to continue reset. Please advise. Thanks Sue
29 de fevereiro de 2020
Opinião espontânea
Resposta da Travel Money NZ
Hey Sue,
We're disappointed you've had difficulty in resetting your password! Just make sure you're using this link https://www.cashpassport.co.nz/forgot-password/
If you're still having trouble, please call Mastercard on 0800 444 691 and they'll be able to assist you over the phone.
Thanks,
Ziah
Fabulous service.
28 de fevereiro de 2020
Opinião espontânea
It was lovely to visit New Zealand.
It was lovely to visit New Zealand.
You offered a great service.With a very competent staff member who was very helpful .
27 de fevereiro de 2020
Opinião espontânea
AAAAA+++++
Young guy first thought he couldnt help me but he called his manager on the phone and then sorted it! I had been to 5 other exchange places none of them could help me! AAAAA+++++
26 de fevereiro de 2020
Opinião espontânea
Very happy with the person and service
26 de fevereiro de 2020
Opinião espontânea
What a great experience!
What a great experience! Having just been told we couldn't get British money from our own bank we came here, no hassle, stress free & immediate! Definitely a fan!
26 de fevereiro de 2020
Opinião espontânea
It was fast and very friendly great job…
It was fast and very friendly great job young girl was very efficient
25 de fevereiro de 2020
Opinião espontânea
Great... If you don't travel far from home
While billed as a foreign transaction card, it's only useful across a limited range of currencies in mostly Western countries. If you're travelling to any areas outside of this catchment the card charges significantly more than a regular bank card for transaction fees.
25 de fevereiro de 2020
Opinião espontânea
Resposta da Travel Money NZ
Hey JM,
We appreciate you taking the time to provide valuable feedback. Our Cash Passport can be loaded with 9 foreign currencies including Japanese yen, the Hong Kong dollar, the Singapore dollar and the United Arab Emirates dirham. None of your personal information is stored on the card, unlike a credit card which is connected to your financial institution. This provides extra security in the event your card is lost or stolen. We can also assess your eligibility for emergency cash overseas.
Thanks,
Ziah
Polite and nice staff from Auckland to…
Polite and nice staff from Auckland to Queenstown .
I had a VIP rate also some candy.
Made me a good day.
Thank you a lots!!
25 de fevereiro de 2020
Opinião espontânea
This is a great service
This is a great service. Very efficient lady with a great smile. Customer service was tops.
25 de fevereiro de 2020
Opinião espontânea
Quick and efficient service
Quick and efficient service, pleasant helpful staff.
25 de fevereiro de 2020
Opinião espontânea
Wonderful service always especially…
Wonderful service always especially Manners Mall, Wellington
They makes exchange so easy with excellent rates
Don’t use any other now
25 de fevereiro de 2020
Opinião espontânea
Good fast friendly service
24 de fevereiro de 2020
Opinião espontânea
very happy with the service provided
24 de fevereiro de 2020
Opinião espontânea
Very nice and very helpful lady.
24 de fevereiro de 2020
Opinião espontânea
The best rate and most excellent…
The best rate and most excellent customer service!
24 de fevereiro de 2020
Opinião espontânea
Fantastic service
Fantastic service.
The assistant that was on at the North West branch on the 24th of February in the morning was very helpful & knowledgeable. Definitely going back.
24 de fevereiro de 2020
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.