I actually rate this -10. Rang the telephone number provided in my confirmation email 30 minutes before arriving at Airport and was advised that the money I had paid back in March 2026 for this booki... Ver mais
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Leia as opiniões dos outros
Excellent price for cruise parking, crystal clear instructions, prompt pick up for both departure and return, safe parking site that is easy to find, both drivers exceptionally helpful with luggage... Ver mais
All a bit amateurish. Not too bad dropping car off and getting their minibus to cruise terminal but disaster coming back. Promised pick up in 20 minutes, continually phoned them when there was no s... Ver mais
Booked a meet and greet service, and day before our flight they changed the underlying service provider to Lion Parking which is 1 rated. Drop off went OK, but upon return we only got our car back at... Ver mais
Informações sobre a empresa
Escrito pela empresa
Trinqoo provide comparison service for Airport parking and Airport transfer service to UK travellers.
Informações de contacto
12 Deer Park Road, SW19 3TL, South Wimbledon, Reino Unido
- 0208 050 5352
- support@trinqoo.com
- trinqoo.com
Sem histórico de convites para avaliação
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Painless experience
Booking was easy, the pick up from the car park on 8/5/24 was seamless and the return pick up on on 18/5/24, likewise. The drivers both ways were friendly and helpful.
The postcode given as the destination…
The postcode given as the destination sent us to a different place, albeit close not close enough to see where we needed to be, however one of the guys came out to find us. No problems at all. On our return we were told they had updated the postcode and was assured it was now sorted. The transfer to and from the port, 10 minutes’ish was excellent and the staff were polite and courteous. I would recommend and will certainly use them again.
We realised we'd been scammed on…
We realised we'd been scammed on arrival at the car park and the Tinqoo guys were unbelievably helpful, yes we had to pay again but we should be able to claim that back but we would have been completely stuck if it wasnt for these lads. I wish I'd got their names so I could have mentioned them personally in this review but thanks, so grateful.
Park and ride.Parking not far from the cruise line…
Parking not far from the cruise line and transfer to and from the ship arranged.
Help on hand on arrival.
Very punctual good service really happy…
Very punctual good service really happy would recommend to friends and family.
Amazing service
Very friendly staff, someone was waiting for us when we arrived to show us were to park. The car was already waiting for us, took us straight to our destination. On the way back called the alloted time before we disembarked then again when we got curb side the car was waiting for us again, took us back directly to our car, was very efficient and easy. Will use this company again
Amazing experience
Amazing experience, so so easy both on embarking and disembarking our cruise ship, lovely feeling to be leaving the port whilst everyone else was queuing for busses. Byron / Shri was a great driver who helped with all our bags and baby items. The organiser who i didnt catch the name of was also a great help and gave us clear instructions so we never had to wait around. Great service will definitely use again.
Thanks so much
Great personalised service
Great personalised service. Efficient and would recommend.
I used this company to park for a cruise from Southampton. You can drive straight the the car park and be transferred to the cruise terminal, but I chose to drop my cases off at the terminal and spend an hour in Southampton before going to the car park and getting my transfer.
Very easy and simple to use
Very easy and simple to use. It is worth saying it is a comparison site but easy to compare all the "service providers" with choice of who to use being the customer's based on price, storage of vehicle and service provided.
We used Trinqoo for our Norwegian Cruise
We used Trinqoo for our Norwegian Cruise from Southampton and found them very friendly, helpful and their instructions to navigate to the carpark quite precise. Their communication for inward and outward journeys was quite supportive.

Resposta da Trinqoo
Very efficient service and friendly…
Very efficient service and friendly staff. Would recommend and use them again.

Resposta da Trinqoo
Stay away from this company if you want…
Stay away from this company if you want good for yourself. My parking was reserved from noon on April 24 to 04th May, as I didn't know when I would get there. my plane started 24th April in the evening. The employee called me at noon and asked when I would get there. I said that I didn't know, and then I would call half an hour before, as it was in the description, but definitely not before 3-4 in the afternoon. He said it was fine, then at 12:30 he called me again to ask where I was because the driver was waiting at the airport, I told him again that and he said, I had to pay charge of £10 because the driver was already there for the car. I said this is not the case, I'll call when I'm there, the driver shouldn't go because there's nothing to do. Then he started yelling at me on the phone in a very jerky way. Then I'm looking for another parking lot. They called me twice, at which point I should have paid £30. Ridiculous. I called the head office, told them the root of the problem, that they couldn't deal with me, and then asked for my money back, which refused to return on the grounds that I ran out of time. I asked them to investigate who he was and on what basis he yelled at me, to let me know the outcome, but 2 weeks have passed and nothing has happened. I don't even understand how these guys can make ends meet. All this happened in Apple car park.
Unprofessional & Disorganised & Fuming 😡
Parking was booked and confirmed on 24th April 2024 with vehicle details and estimated time of arrival of 11.30am on 4th May 2024
Whilst on way to parking at 11.30 am on 4th May 2024 received phone call to advise that due to height restriction my vehicle could not be accepted. We then spent 3 hours searching for alternative parking , we were close to the driver dropping off passengers at port and returning home , managed to park for cash hopefully the van will be there when we get back

Resposta da Trinqoo
Amazing driver Fady!!
Booking was easy
Great communication upon arrival to airport
Easy to find our driver
Our driver Fady was amazing! Friendly, professional, fantastic driver and knowledgeable
Competitive prices
Would highly recommend this taxi service 👌 😀

Resposta da Trinqoo
Meet and Greet Experience
Courteous and friendly driver picked up my car
Receptionist picking the phone while I notified them of my imminent arrival was not smart in taking my details

Resposta da Trinqoo
Very Satisfactory Customer Service
I had to contact Trinqoo after the Parking Company I booked through them became unresponsive and were avoiding me for 6 weeks plus. Trinqoo took the matter into their own hands and had compensated me within 5 days to make sure that I was looked after - very satisfactory customer service from Trinqoo

Resposta da Trinqoo
Unfortunately made an incorrect booking…
Unfortunately made an incorrect booking only realised the day before travel. Trinqoo would not amend booking or arrange a refund for a no show on the earlier date

Resposta da Trinqoo
We used the parking with this company…
We used the parking with this company and they are on time and customer service was excellent and friendl

Resposta da Trinqoo
Wen I call them they vary happy to help…
Wen I call them they vary happy to help to my parking

Resposta da Trinqoo
I wouldn't even give one star
I wouldn't even give one star, terrible service and a man named Tony who doesn't speak English very well and makes you stupid when you leave the car and when you pick it up, Not recommended
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