Tusker Opiniões 10 826

Very simple to navigate the site. Quotes are easily generated and can be laid out for easy comparison.
The selection of cars is pretty substantial too.
Up-date information is quick and friendly. Got a call, from Sharon, who couldn't have explained or been any more helpful.

Quick responses to emails. Great customer service

ELLIE D - very helpful - explained the process - helped as much as she could

Yes, it has been a very quick service up to now. There wasn’t much waiting over the phone, the online booking was pretty simple and any additional problems were immediately dealt with over the phone.

I was handed over to the EV charger installation people very swiftly, they got in touch really quick and didn’t waste time getting their part of the process done and booking me in for an installation.
Now it’s a matter of waiting for the Vehicle really.

I’m quite happy
Thank you very much

go around circle to get my ordering problem sorted....

Accessing and searching for cars on the website for the first time was very straightforward. The information is clearly presented, and the overall process is simple and easy to follow.
Selecting a car is quick and hassle‑free, and the follow‑up communication via email is efficient and timely. Regular updates throughout make the whole process feel smooth and well managed, and the document request and upload process is clear and easy to complete.

The calls are always answered quickly and the team are always able to provide me with the answers that I need.

Ellie.D was very helpful and answered my questions

Nicole C went above and beyond to answer my query regarding driving in France. She explained clearly over the phone what I needed to do and followed up with an email containing the links I needed. Such a refreshing experience, given how often corporate interactions these days are often unhelpful and automated.

The process between the Orders & Delivery department and Quote department needs improving, changes where very difficult to make for something relatively straight forward. Saying that Lewis Denton was instrumental in supporting me make the relevant changes i wanted to my vehicle so 5 Stars for him.

The process in nice and easy. Tusker staff always happy to help answering any questions.

Really easy process of reviewing cars, comparing, discussing details and questions and then ordering. The process has been streamlined and really simple with updates on information and process through out.

The staff are very helpful with all my questions.

1st ever lease car through work. A new option offered to use through C.F.R.S employee scheme. Logging in through initial email was very straight forward. Clear instructions on what personal information was needed to be added to Tusker site to allow system to generate offers for vehicles. I found the site very easy to navigate with great detail to answer all my curious questions. Finally placed my order for a new EV Volvo.
Emails received with regular updates as my application proceeded though it stages. Email also received from supplying Volvo dealer to confirm order.
I called Tusker assistance line to enquire on adding personal plate, call answered straight away with information emailed while still on the phone. Looking forward to receiving my new vehicle sometime in May.
Hard to fault my experience to this point. Tuskers clearly have this process down to a tee, slick website, great informative website, great selection of vehicles from all brands. Helpful and polite staff via phone support. Well-done Tusker 1st class service thus far :-)

Great communication and really quick

Great so far. New car on order so will be a few weeks yet waiting for delivery which cant be helped as thats now down to the manufacturer of the car make/model I chose however from communication via email to conversations via telephone I have found Tusker to be informative and polite. I'm confident the rest of this journey with them will be as smooth as the ordering process.

Easy to deal with and very helpful

So far very good as long as the car is delivered on time but as for information and helpful emails all good