Very simple to navigate the site. Quotes are easily generated and can be laid out for easy comparison. The selection of cars is pretty substantial too. Up-date information is quick and friendly. Got... Ver mais
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Leia as opiniões dos outros
The car selection process was very straightforward and easy to use. What really stood out, though, was the support I received from the Tusker team. I contacted them on two occasions with questions, an... Ver mais
Yes, it has been a very quick service up to now. There wasn’t much waiting over the phone, the online booking was pretty simple and any additional problems were immediately dealt with over the p... Ver mais
Eventually got a car. My first order placed in Feb was cancelled after being promised delivery in first March, then April, then told it was not available. To be fair, their customer support team were... Ver mais
Informações sobre a empresa
Escrito pela empresa
Hi, we’re Tusker, and we’re on a mission to help everyone drive a better car. Via our salary sacrifice green car scheme, we offer an innovative and affordable way for employees to easily get a new fully insured and maintained car where a monthly amount is taken from their gross salary. Since 2008, our services have made a difference to the 70,000+ drivers we’ve worked with, rising to tackle environmental challenges while helping people into new, affordable, and clean vehicles. We’re proud to have the largest salary sacrifice car benefit scheme in the UK, with the lowest average CO2 emissions of any FN50 car fleet. Tusker really are the Green Car Benefit Experts. With over 1,700 customers, we provide the safest pair of hands due to our extensive experience and focus on delivering successful compliant schemes.
Informações de contacto
Hatters Lane, WD18 8YF, Watford, Reino Unido
- 0333 400 1010
- hello@tuskerdirect.com
- tuskercars.com
4,5
Excelente
11 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Really easy site to navigate with great…
Really easy site to navigate with great choice and prices- a brilliant incentive to have for the company.
Communication has been great with easy to understand instructions
18 de abril de 2026
Excellent Customer Service
Emily dealt with my issue in a prompt and professional manner and ensured that I had all of the information that I required. Excellent customer service.
21 de abril de 2026
Opinião espontânea
No issues easybtobapply
18 de abril de 2026
Great and friendly help all the way.
16 de abril de 2026
Easy process with excellent customer support
The car selection process was very straightforward and easy to use. What really stood out, though, was the support I received from the Tusker team. I contacted them on two occasions with questions, and both times my call was answered quickly. The team were friendly, knowledgeable, and took the time to answer all my queries clearly, which made the whole experience feel smooth and reassuring.
20 de abril de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Friendly and efficient service
21 de abril de 2026
Resposta da Tusker
Good afternoon,
We appreciate your positive feedback and we're so glad that our service was efficient and friendly for you. Thank you for sharing!
Kind Regards,
The Driver Satisfaction Team
So far, so good.
So far, so good. A speedy and hassle free service. The car has been ordered and confirmed, all within a few days. Delivery lead time communicated too.
16 de abril de 2026
Resposta da Tusker
Good afternoon,
We're happy to hear that you found our service speedy and hassle-free. We appreciate your positive feedback regarding the ordering process and communication about the delivery lead time. Thanks for sharing your experience.
Kind Regards,
The Driver Satisfaction Team
Great experience overall
Ordering my second car with them as I was really pleased with the overall experience of my first.
Easy to order, lots of cars to choose from and a lot of customisations available on each car.
Easy to book service and tyre replacement.
21 de abril de 2026
Opinião espontânea
Resposta da Tusker
Good afternoon,
We're happy you were pleased with your first car and chose us again! It's great to hear that you found ordering easy, with many choices and customization options, as well as simple service booking. Thanks for your feedback!
Kind Regards,
The Driver Satisfaction Team
Great experience overall
The entire experience of having a car with Tusker was amazing. Just ordered my second car with them.
Easy to order, lots of options to choose from and lots of customisations available.
Easy to book service, tyre replacement.
13 de abril de 2026
Resposta da Tusker
Good afternoon,
We're happy to hear that you had an amazing experience and found it easy to order with lots of options. We appreciate you choosing us again and are glad the service bookings and tyre replacements were also easy for you. Thanks for your positive feedback.
Kind Regards,
The Driver Satisfaction Team
Very informative and easy to navigate.
14 de abril de 2026
Resposta da Tusker
Good afternoon,
We're happy our platform was informative and easy to navigate for you. Thank you for your positive feedback; we appreciate it greatly.
Kind Regards,
The Driver Satisfaction Team
Service has been very poor
Service has been very poor. I have had to contact Tusker multiple times for updates - Tusker have not contacted me. Waiting days at a time for simple progress (e.g. I sent updated insurance details as requested, followed up 10 days later and was told they had forgotten to send it on).
24 de março de 2026
Resposta da Tusker
Good afternoon,
We’re sorry to hear about your experience and the delays you’ve encountered.
This isn’t the level of service we aim to provide, particularly when it comes to keeping you updated and progressing requests in a timely manner. Having to repeatedly chase for updates and experiencing avoidable delays is understandably frustrating.
We are taking this feedback seriously and using it to improve our internal processes and communication, so situations like this don’t happen in future.
We apologise again for the inconvenience caused and appreciate you taking the time to share your experience.
Kind Regards,
The Driver Satisfaction Team
Resposta da Tusker
Good afternoon,
We're happy to hear that the process was easy for you when the information was accurate. Thank you for your positive feedback!
Kind Regards,
The Driver Satisfaction Team
Process was very straightforward and…
Process was very straightforward and clear. Confirmation back was received quickly. Very positive customer experience
20 de abril de 2026
Resposta da Tusker
Good afternoon,
We're happy to hear that you found the process straightforward and clear! It's great to know you received confirmation quickly and had a positive experience. Thank you for your feedback.
Kind Regards,
The Driver Satisfaction Team
Awful service
Awful service, I have waited in all day for my charger to be installed last week only for the installer to turn up after 3pm without the charger so he couldnt install it, then booked him in again for today and again waited in all day but this time he didnt even turn up. Then to be told I would get a message with another booking date but still not heard anything yet.
11 de abril de 2026
Resposta da Tusker
Good afternoon,
We’re sorry to hear about your experience, and we completely understand how frustrating it must have been to wait in all day on multiple occasions without a successful installation.
While the charger installation is carried out by an independent provider and regrettably outside of our direct control, we recognise the impact this has had and sincerely apologise for the inconvenience caused.
We are actively feeding this back to the installation partner to help prevent this happening again and to improve the overall experience for drivers.
Thank you for bringing this to our attention,
Kind Regards,
The Driver Satisfaction Team
I am very impressed with…
I have to say I am very impressed with the company. They have been chosen by my organisation to run slary sacrifice scheme and so far i can't complain.
I have received a login details, have browesed cars, select the car I liked, all pricing/charges are very clear, website and filters easy to navigate, communication from ordering the car online until now(car's delivery date mid May) absolutely bang on, strongly recommended to use them.
18 de abril de 2026
Resposta da Tusker
Good afternoon,
We're very impressed to hear about your positive experience with the salary sacrifice scheme! We're glad the website was easy to navigate, the pricing was clear, and the communication has been effective. Thank you for recommending us!
Kind Regards,
The Driver Satisfaction Team
Excellent service
I have had a few issues but the tuskers staff had helped and sorted them out for me
20 de abril de 2026
Resposta da Tusker
Good afternoon,
We appreciate your feedback. We are happy to hear that our staff was able to assist you and resolve the issues you experienced. Thank you for sharing.
Kind Regards,
The Driver Satisfaction Team
Nicole C was knowlagable
Nicole C was knowlagable, freindly & patient. It made the whole experience seamless.
20 de abril de 2026
Resposta da Tusker
Good afternoon,
We're happy to hear that our team member's knowledge, friendliness, and patience made your experience seamless. We appreciate you taking the time to share your positive feedback!
Kind Regards,
The Driver Satisfaction Team
Swift & Professional Service
Swift & Professional Service giving timely updates at each stage along the way. Detailed, relevant & appropriate information supplied.
20 de abril de 2026
Resposta da Tusker
Good afternoon,
We're happy to hear that you found our service swift and professional. We appreciate your positive feedback regarding our timely updates and the detailed information provided at each stage. Thank you!
Kind Regards,
The Driver Satisfaction Team
happy with the service
20 de abril de 2026
Resposta da Tusker
Good afternoon,
We're so happy to hear that you are pleased with our service. Thank you for your positive feedback; we appreciate it.
Kind Regards,
The Driver Satisfaction Team
Very professional
Very professional and expedited extremely quickly to conclusion/order
20 de abril de 2026
Resposta da Tusker
Good afternoon,
We're happy to hear that you found our service professional and efficient. Thank you for your positive feedback; we appreciate your time and business.
Kind Regards,
The Driver Satisfaction Team
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