Very simple to navigate the site. Quotes are easily generated and can be laid out for easy comparison. The selection of cars is pretty substantial too. Up-date information is quick and friendly. Got... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The car selection process was very straightforward and easy to use. What really stood out, though, was the support I received from the Tusker team. I contacted them on two occasions with questions, an... Ver mais
Yes, it has been a very quick service up to now. There wasn’t much waiting over the phone, the online booking was pretty simple and any additional problems were immediately dealt with over the p... Ver mais
Eventually got a car. My first order placed in Feb was cancelled after being promised delivery in first March, then April, then told it was not available. To be fair, their customer support team were... Ver mais
Informações sobre a empresa
Escrito pela empresa
Hi, we’re Tusker, and we’re on a mission to help everyone drive a better car. Via our salary sacrifice green car scheme, we offer an innovative and affordable way for employees to easily get a new fully insured and maintained car where a monthly amount is taken from their gross salary. Since 2008, our services have made a difference to the 70,000+ drivers we’ve worked with, rising to tackle environmental challenges while helping people into new, affordable, and clean vehicles. We’re proud to have the largest salary sacrifice car benefit scheme in the UK, with the lowest average CO2 emissions of any FN50 car fleet. Tusker really are the Green Car Benefit Experts. With over 1,700 customers, we provide the safest pair of hands due to our extensive experience and focus on delivering successful compliant schemes.
Informações de contacto
Hatters Lane, WD18 8YF, Watford, Reino Unido
- 0333 400 1010
- hello@tuskerdirect.com
- tuskercars.com
4,5
Excelente
11 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ineffective and limited communication
Ineffective and limited communication. They should take the time to call and explain too
16 de abril de 2026
Resposta da Tusker
Good afternoon,
We appreciate your feedback and regret that our communication was not more effective. We will work to improve our clarity and responsiveness.
Kind Regards,
The Driver Satisfaction Team
Resposta da Tusker
Good afternoon,
We appreciate you taking the time to leave a review. We are happy to hear our platform is easy to use and our staff is friendly and patient!
Kind Regards,
The Driver Satisfaction Team
A really smooth experience from start…
A really smooth experience from start to finish. Speedy ordering and approval, clear communications, and a very responsive team on both email and phone.
15 de abril de 2026
Resposta da Tusker
Good afternoon,
We're happy to hear you experienced a smooth process from start to finish. We appreciate your feedback regarding our speedy ordering and approval, clear communications, and responsive team.
Kind Regards,
The Driver Satisfaction Team
Bethani was simply first class
Bethani was simply first class. Polite, professional and understanding - and resolve my issue within a few minutes.
Thank you.
20 de abril de 2026
Resposta da Tusker
Good afternoon,
We're happy to hear that the support you received was first class. It's great to know the issue was resolved quickly and that you were treated with politeness and professionalism. Thank you for your feedback.
Kind Regards,
The Driver Satisfaction Team
Resposta da Tusker
Good afternoon,
We're happy to hear that our work met your expectations and was efficient for you. Thank you for your positive feedback!
Kind Regards,
The Driver Satisfaction Team
What a nightmare with the EV charger…
What a nightmare with the EV charger installation process. The offer was with Audi but had several emails to complete surveys with Ohme. The first survey was cancelled and then another request to complete another survey was sent asking if I had already completed a survey and then the Audi one was cancelled and the Tusker one re started. I have no clue who is doing what.
18 de abril de 2026
Resposta da Tusker
Good afternoon,
We appreciate your feedback and apologize for the confusing charger installation. We'll investigate the multiple surveys and communication issues between Audi, Ohme, and Tusker to improve the process. Thank you for your patience.
Kind Regards,
The Driver Satisfaction Team
Excellent service so far
18 de abril de 2026
Resposta da Tusker
Good afternoon,
We appreciate your positive feedback and are happy that you are having an excellent experience with our service.
Kind Regards,
The Driver Satisfaction Team
Difficult to contact by phone
Difficult to contact by phone, no responce received to enquiry e-mail
19 de abril de 2026
Resposta da Tusker
Good afternoon,
We regret that you had difficulty reaching us and that we did not respond to your email. We'll review our communication procedures.
Kind Regards,
The Driver Satisfaction Team
Resposta da Tusker
Good afternoon,
We're happy to hear that your experience was smooth and simple. Thank you for your positive feedback; we appreciate it very much.
Kind Regards,
The Driver Satisfaction Team
quick and easy to use
quick and easy to use
good choice of cars to suit all budgets
16 de abril de 2026
Resposta da Tusker
Good afternoon,
We're happy the process was quick and easy, and that we have a good choice of cars to suit all budgets. Thank you for your positive feedback!
Kind Regards,
The Driver Satisfaction Team
VERY HELPFUL
17 de abril de 2026
Resposta da Tusker
Good afternoon,
We're glad you found the process helpful. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
The Driver Satisfaction Team
Delays sending information to employer…
Delays sending information to employer has resulted in a much later order and subsequent delivery date
15 de abril de 2026
Resposta da Tusker
Good afternoon,
We regret the delay in sending information to your employer, which led to a later order and delivery date. We appreciate your feedback and will review our processes.
Kind Regards,
The Driver Satisfaction Team
Resposta da Tusker
Good morning,
Thank you for your review! We’re really pleased to hear you received excellent service. We always aim to deliver a high standard of support, so it’s great to know we met your expectations. We appreciate your feedback and look forward to assisting you again in the future.
Kind Regards,
The Driver Satisfaction Team
excellent quick efficient service…
excellent quick efficient service highly recommend 👌
19 de abril de 2026
Resposta da Tusker
Good morning,
We're happy you found our service excellent, quick, and efficient! We appreciate your recommendation and are grateful for your positive feedback.
Kind Regards,
The Driver Satisfaction Team
I have only submitted my order = I have…
I have only submitted my order = I have received no service from Tusker and yet I have been emailed twice wanting a customer review!!
16 de abril de 2026
Resposta da Tusker
Good morning,
We’re sorry to hear this has caused frustration.
Our review requests are automatically triggered at certain points in the driver journey, including after an order is placed. They’re intended to give drivers the opportunity to share their experience at each stage, but we appreciate that receiving these so early, before you’ve had meaningful interaction or taken delivery of your vehicle, can feel premature and unnecessary.
Your feedback is helpful, and we’ll take this on board as we continue to review how and when we invite drivers to leave reviews.
Kind Regards,
The Driver Satisfaction Team
Resposta da Tusker
Good morning,
Thank you for your kind feedback! We’re delighted to hear you were pleased with our driver-focused service. Ensuring our drivers feel supported and well looked after is very important to us, so your comments are greatly appreciated. We look forward to helping you again in the future.
Kind Regards,
The Driver Satisfaction Team
Great service all round
16 de abril de 2026
Resposta da Tusker
Good morning,
We're glad you enjoyed your experience with us. Thank you for sharing your positive feedback; it means a lot to us.
Kind Regards,
The Driver Satisfaction Team
Resposta da Tusker
Good morning,
We appreciate your feedback and are so glad to hear that you are having a good experience thus far!
Kind Regards,
The Driver Satisfaction Team
Very good service keeps you updated…
Very good service keeps you updated every step of the process. I will be on my 3rd car with them. Exceptional
7 de abril de 2026
Resposta da Tusker
Good morning,
We're happy to hear that our service met your expectations by keeping you informed. Thank you for your continued trust; we appreciate you choosing us for your car needs!
Kind Regards,
The Driver Satisfaction Team
Resposta da Tusker
Good morning,
Thank you for your review! We’re pleased to hear that everything went smoothly. It’s great to know the process was straightforward and met your expectations. We really appreciate your feedback and look forward to assisting you again in the future.
Kind Regards,
The Driver Satisfaction Team
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