I've worked with Jack Wailes on multiple different sites now varying in size and complexity. He's been consistently professional, responsive and helpful throughout the entire new connections proce... Ver mais
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Leia as opiniões dos outros
Always a great experience with UGP, especially when it comes to customer service. Tim was very quick to move when we put in a request for renewal quotes, kept us regularly informed on market changes a... Ver mais
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We found UGP through an energy comparison website, and they offered the cheapest quote for our café’s gas supply. The price was attractive, but the service was what really impressed us. The team... Ver mais
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A great experience from start to finish. United Gas & Power made the process of switching our electricity and gas supply simple and stress-free. The team was knowledgeable, helpful, and always availab... Ver mais
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Informações sobre a empresa
- Fornecedor de energia
- também em
- Empresa fornecedora de energia eléctrica
- Fornecedor de energia renovável
Sobre UGP - United Gas & Power
Escrito pela empresa
get a quote
Since its establishment in 2013, United Gas & Power (UGP) has risen to become a premier business energy supplier in the UK, dedicated to crafting bespoke gas and electricity solutions for businesses. Known for stellar customer service and malleable contract options, UGP utilises a user-friendly online portal to ease energy management for clients. In line with sustainability goals, UGP offers green energy alternatives, aiding companies to shrink their carbon footprints while enhancing eco-friendly practices. Each client benefits from individualised guidance offered by dedicated account managers, who strive to help businesses in optimising energy use, trimming costs, and encouraging sustainable expansion. UGP is not just an energy provider, but an engaged partner that remains committed to steering your enterprise towards a more economical, sustainable future.
LEARN MORE ABOUT RENEWABLE POWER WITH UGP
Since its establishment in 2013, United Gas & Power (UGP) has risen to become a premier business energy supplier in the UK, dedicated to crafting bespoke gas and electricity solutions for businesses. Known for stellar customer service and malleable contract options, UGP utilises a user-friendly online portal to ease energy management for clients. In line with sustainability goals, UGP offers green energy alternatives, aiding companies to shrink their carbon footprints while enhancing eco-friendly practices. Each client benefits from individualised guidance offered by dedicated account managers, who strive to help businesses in optimising energy use, trimming costs, and encouraging sustainable expansion. UGP is not just an energy provider, but an engaged partner that remains committed to steering your enterprise towards a more economical, sustainable future.
LEARN MORE ABOUT RENEWABLE POWER WITH UGP
Top Rated Energy Supplier in the UK
Escrito pela empresa
- Business energy solutions from the UK's highest rated commercial supplier
- United Gas & Power fuels business growth with tailored energy solutions, user-friendly online management, top-tier customer service, and dedicated guidance, all while championing a greener, more cost-effective future.
Informações de contacto
Guiseley, LS20 8AH, Leeds, Reino Unido
- 08006696697
- salessupport@ugp.co.uk
- ugp.co.uk
4,7
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 85% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Superb support with a difficult…
Superb support with a difficult transfer. Could not ask for better
19 de março de 2025
Resposta da UGP - United Gas & Power
Thank you so much for your kind words! We're delighted we could support you through the transfer and make things easier. If you ever need anything else, we're just a call or message away.
— The UGP Team
Resposta da UGP - United Gas & Power
Thank you for your feedback — we're glad you're happy with the service! If there's ever anything more we can do to support you, just let us know.
— The UGP Team
Onboarding process was really smooth
The onboarding process was really smooth - very happy so far! Much easier than other business energy suppliers we've worked with :)
1 de abril de 2025
Resposta da UGP - United Gas & Power
That’s fantastic to hear—thank you! We’re so pleased the onboarding process went smoothly and that it’s been a positive change from your previous experiences. If you ever need anything, your dedicated account manager is just a call or email away. 😊
— The UGP Team
The personal service from a deadicated…
The personal service from a deadicated agent and extremly quick response time was brilliant. We were forced to move energy contract from another supplier with very little notice, but they were able to get us into a new within a couple of weeks.
1 de abril de 2025
Resposta da UGP - United Gas & Power
Thank you for your feedback! We're delighted to hear that the dedicated support and quick turnaround helped make your transition smooth, especially under tight timeframes. We really appreciate you choosing UGP and look forward to continuing to support you!
— The UGP Team
FABULOUS!
UGP expecially Tom Broughton and Hannah Sayers have been fabulous! Always answer any questions quickly, keep you fully updated and informed every step of the way!
Thank you x
17 de março de 2025
Resposta da UGP - United Gas & Power
Thank you for the lovely feedback! We're so pleased to hear that Tom and Hannah made the process smooth and kept you well-informed throughout. We really appreciate your support and look forward to working with you in the future!
— The UGP Team
Quick turnaround on a business rate…
Quick turnaround on a business rate contract. Tom and team were helpful and friendly throughout the change of contract.
20 de fevereiro de 2025
Resposta da UGP - United Gas & Power
Thank you for your feedback! We’re glad to hear Tom and the team made the contract changeover smooth and straightforward. We look forward to working with you moving forward!
— The UGP Team
We have received excellent service from…
We have received excellent service from UGP when we needed to find a new supplier. We have appreciated all the help given by our account manager Herbie which far exceeded our expectations. The sales co-ordinator Sophie has made everything go smoothly and setting up the portal was so easy. The promptness in which they all respond to any queries we have had bodes well for the future!
7 de fevereiro de 2025
Resposta da UGP - United Gas & Power
Thank you for your kind words! We're thrilled to hear that Herbie and Sophie provided excellent service and made your switch to UGP seamless. We pride ourselves on being responsive and helpful, and it’s great to know your experience has been positive. We look forward to supporting you in the future!
— The UGP Team
Switch made easy
Really helpful and proactive. Assisted throughout the switch process
17 de janeiro de 2025
Resposta da UGP - United Gas & Power
Thank you for your feedback! We're delighted to hear that the switch process was easy and that our team was proactive in assisting you every step of the way. If you need anything else, we're always here to help.
— The UGP Team
Resposta da UGP - United Gas & Power
Thank you for your kind feedback! We're thrilled to hear that your experience with UGP was as smooth and effortless as a Sunday morning. If you ever need assistance or have any questions, we're here to help!
— The UGP Team
UGP offer very competitive fixed rates, Stephen Howell great Account Manager
UGP offer very competitive fixed term renewal quotes with plenty of flexibility, have a user friendly
Portal and overall good customer service.
I wanted to give a special mention to our account manager Stephen Howell at the time who always went over and beyond on each tender.
Stephen is easy going but his exceptional service levels, expertise and reliability makes him a standout professional in the industry. Absolutely loved working with Steve.
11 de dezembro de 2024
Opinião espontânea
Resposta da UGP - United Gas & Power
Thank you for your fantastic feedback! We're delighted to hear that you found our competitive fixed-term renewal quotes, user-friendly portal, and customer service to your satisfaction. A special thank you for highlighting Stephen Howell’s outstanding support—his expertise, reliability, and commitment truly make him a valued member of our team. We'll be sure to pass along your kind words.
If there's anything else we can do for you, please don't hesitate to reach out.
— The UGP Team
Chris helped with additional sites…
Chris helped with additional sites moving onto the same end dates of existing supplies. very helpful and provided information when requested and helped discuss some of the challenges we were experiencing. Very knowledgeable and completive rates secured to help the Charity reduce spend on electricity across the whole estate.
18 de dezembro de 2024
Opinião espontânea
Resposta da UGP - United Gas & Power
Thank you for your feedback! We're thrilled to hear that Chris was able to assist with aligning additional sites to your existing contracts and addressing the challenges you were experiencing. It's great to know that his expertise and competitive rates have helped your charity reduce electricity costs across the estate. If you need further support, we’re always here to help.
— The UGP Team
nice!!!!!!!!!!!!!
10 de dezembro de 2024
Opinião espontânea
Resposta da UGP - United Gas & Power
Thanks!!!
Thomas and Eddie have been so helpful…
Thomas and Eddie have been so helpful in all aspects of our switch over, making it all seamless and stress free.
30 de novembro de 2024
Resposta da UGP - United Gas & Power
Thank you for your kind words! We're so pleased to hear that Thomas and Eddie were able to make your switch seamless and stress-free. Delivering excellent service and ensuring a smooth process for our customers is always our top priority. If you need anything in the future, don’t hesitate to reach out.
— The UGP Team
A fantastic year working with Elena…
A fantastic year working with Elena Quinn (Tpi Manager) at UGP - an excellent energy supplier with competitive prices and excellent customer services!
I am looking forward to what 2025 may bring for Simply B Energy Ltd and UGP :)
10 de dezembro de 2024
Opinião espontânea
Resposta da UGP - United Gas & Power
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience working with Elena Quinn and the UGP team. Building strong relationships with partners like Simply B Energy Ltd is what drives us to deliver the best in pricing and customer service. Here’s to a continued successful partnership in 2025 and beyond—we’re excited for what’s to come!
— The UGP Team
Thank you as always Stephen
Stephen consistently provides reliable and efficient service, making our collaboration seamless. His attention to detail and commitment to meeting client needs have been invaluable to my success as an energy broker. Working with Stephen is always a pleasure, as he brings both professionalism and a proactive approach to every project.
9 de dezembro de 2024
Opinião espontânea
Resposta da UGP - United Gas & Power
Thank you for your kind words! We're delighted to hear about your positive experience working with Stephen. His dedication and proactive approach truly reflect the high standards we aim to deliver at UGP. We'll be sure to pass on your feedback to him—it’s always rewarding to know when our team makes a real difference. We value your partnership and look forward to supporting your continued success!
— The UGP Team
UGP have assisted in getting us powered…
UGP have assisted in getting us powered and on the grid. Their sales team was very engaging and helpful. So far they supply us for about 6 months and we have no issues.
4 de dezembro de 2024
Resposta da UGP - United Gas & Power
Thank you for your feedback! We're so pleased to hear that our team was able to assist you in getting powered and on the grid smoothly. It’s great to know that everything has been running well during your first six months with us. If you ever need any support, our team is always here to help!
— The UGP Team
The attention given by Eddie Goodman…
The attention given by Eddie Goodman enabled the transfer of supply to be completed seamlessly, despite the actions of our previous supplier.
2 de dezembro de 2024
Resposta da UGP - United Gas & Power
Thank you for sharing your experience! We're delighted to hear that Eddie's dedication ensured a seamless transfer of your supply, even with the challenges posed by your previous supplier. We'll be sure to pass along your kind words to him.
— The UGP Team
Resposta da UGP - United Gas & Power
Thank you for your kind feedback! We're thrilled to hear you found our service helpful and prompt. Providing excellent customer service is always our priority.
— The UGP Team
Easy, straightforward process with UGP
Reece as usual made the whole process of securing a new gas contract straightforward and hassle free.
26 de novembro de 2024
Resposta da UGP - United Gas & Power
Thank you for sharing your experience! We're delighted to hear that Reece made securing your new gas contract smooth and hassle-free. We’ll be sure to pass on your kind words to him.
— The UGP Team
Great start and looking forward to working together
Tom has been very helpful so far, communication and response time has been great and very efficient.
21 de novembro de 2024
Resposta da UGP - United Gas & Power
Thank you for your feedback! We're thrilled to hear Tom has been helpful and efficient in supporting you. We're looking forward to building a strong partnership and continuing to meet your expectations.
— The UGP Team
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