I've worked with Jack Wailes on multiple different sites now varying in size and complexity. He's been consistently professional, responsive and helpful throughout the entire new connections proce... Ver mais
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Leia as opiniões dos outros
Always a great experience with UGP, especially when it comes to customer service. Tim was very quick to move when we put in a request for renewal quotes, kept us regularly informed on market changes a... Ver mais
A empresa respondeu
We found UGP through an energy comparison website, and they offered the cheapest quote for our café’s gas supply. The price was attractive, but the service was what really impressed us. The team... Ver mais
A empresa respondeu
A great experience from start to finish. United Gas & Power made the process of switching our electricity and gas supply simple and stress-free. The team was knowledgeable, helpful, and always availab... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de energia
- também em
- Empresa fornecedora de energia eléctrica
- Fornecedor de energia renovável
Sobre UGP - United Gas & Power
Escrito pela empresa
get a quote
Since its establishment in 2013, United Gas & Power (UGP) has risen to become a premier business energy supplier in the UK, dedicated to crafting bespoke gas and electricity solutions for businesses. Known for stellar customer service and malleable contract options, UGP utilises a user-friendly online portal to ease energy management for clients. In line with sustainability goals, UGP offers green energy alternatives, aiding companies to shrink their carbon footprints while enhancing eco-friendly practices. Each client benefits from individualised guidance offered by dedicated account managers, who strive to help businesses in optimising energy use, trimming costs, and encouraging sustainable expansion. UGP is not just an energy provider, but an engaged partner that remains committed to steering your enterprise towards a more economical, sustainable future.
LEARN MORE ABOUT RENEWABLE POWER WITH UGP
Since its establishment in 2013, United Gas & Power (UGP) has risen to become a premier business energy supplier in the UK, dedicated to crafting bespoke gas and electricity solutions for businesses. Known for stellar customer service and malleable contract options, UGP utilises a user-friendly online portal to ease energy management for clients. In line with sustainability goals, UGP offers green energy alternatives, aiding companies to shrink their carbon footprints while enhancing eco-friendly practices. Each client benefits from individualised guidance offered by dedicated account managers, who strive to help businesses in optimising energy use, trimming costs, and encouraging sustainable expansion. UGP is not just an energy provider, but an engaged partner that remains committed to steering your enterprise towards a more economical, sustainable future.
LEARN MORE ABOUT RENEWABLE POWER WITH UGP
Top Rated Energy Supplier in the UK
Escrito pela empresa
- Business energy solutions from the UK's highest rated commercial supplier
- United Gas & Power fuels business growth with tailored energy solutions, user-friendly online management, top-tier customer service, and dedicated guidance, all while championing a greener, more cost-effective future.
Informações de contacto
Guiseley, LS20 8AH, Leeds, Reino Unido
- 08006696697
- salessupport@ugp.co.uk
- ugp.co.uk
4,7
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 85% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Well done UGP
Well done UGP
Very helpful in changing our electricity and gas supplier.
Thanks to Bradley for his great customer service
20 de novembro de 2024
Opinião espontânea
Resposta da UGP - United Gas & Power
Thank you for your kind words! We're delighted to hear that Bradley provided excellent customer service and made your switch to UGP straightforward and hassle-free. We'll be here to support you whenever needed.
— The UGP Team
Tom was great
Tom was great, Really smooth easy process. Passed on via Denes who we use. Thanks
20 de novembro de 2024
Resposta da UGP - United Gas & Power
Thank you for your feedback! We're thrilled to hear that Tom provided a smooth and easy process for you and that everything went seamlessly.
We appreciate your continued trust through Dene Healthcare who we work very cloesly with and we look forward to supporting your energy needs in the future.
— The UGP Team
Very good service thank you
Very good service thank you. Nice to deal with an honest and trustworthy company. So far so good with our switch, it's great to have a dedicated account manager with contact information too rather than a call centre or online portal.
18 de novembro de 2024
Resposta da UGP - United Gas & Power
Thank you for your kind words! We're delighted to hear that you've had a positive experience with our service and appreciate the value of having a dedicated account manager. Providing honest, trustworthy support and a personal touch is something we take pride in. If you need any assistance going forward, we’re always here to help.
— The UGP Team
I recently renewed our electricity…
I recently renewed our electricity contracts with UGP and have to say out of all the brokers/companies I have dealt with UGP, in particular Reece Brown, are by far the best in the business!
Reece dealt with our contracts and I was very impressed with the service I got. I found Reece very knowledgeable, helpful and nothing was a bother to him. Also his colleague Eddie Goodman who helped out with portal issues I had and kept me updated with how things were moving along.
All in all fabulous customer service!!
18 de novembro de 2024
Opinião espontânea
Resposta da UGP - United Gas & Power
Thank you for sharing such wonderful feedback! We're thrilled to hear that Reece and Eddie provided you with exceptional service and made your contract renewal process seamless. At UGP, we take pride in delivering knowledgeable, helpful, and hassle-free support to all our customers. We're glad we could exceed your expectations and assist with your portal needs too. If there's anything else we can help with, don't hesitate to get in touch.
— The UGP Team
Well Done UGP
Tom has proven friendly, kind and overall very patient. After the nightmare experience we have had with several brokers over the past couple of years we feel in safe hands going forward.
27 de setembro de 2024
Opinião espontânea
Resposta da UGP - United Gas & Power
Thank you for your feedback! We're so glad to hear that Tom's friendly and patient approach has made a positive difference and you are indeed in safe hands with UGP!
If you need anything further, we're always here to help.
— The UGP Team
helpful efficient and…
Tom Broughton was helpful efficient and friendly
16 de outubro de 2024
Opinião espontânea
Resposta da UGP - United Gas & Power
Thank you for your kind words! We're thrilled to hear that Tom provided you with efficient and friendly service. If you need any further assistance, please don’t hesitate to get in touch.
— The UGP Team
Good Experience and achieved desired results
It was a good experience to communicate with Tom to get prices for our contract renewal.
13 de novembro de 2024
Opinião espontânea
Resposta da UGP - United Gas & Power
Thank you for sharing your positive experience! We're glad to hear that Tom was able to assist you effectively with your contract renewal. Achieving your desired results is always our aim, and it’s great to know we met your expectations.
— The UGP Team
Excellent Service
Tom has been our Account Manager since we had the contract with UGP three years ago. He has the purest intention of helping us with getting the first contract and renewing at the best price.
Highly recommended...
7 de novembro de 2024
Opinião espontânea
Resposta da UGP - United Gas & Power
Thank you for your continued trust over the past three years! We're delighted to hear that Tom has consistently provided excellent support, from your first contract through each renewal. Helping you secure the best rates and offering a smooth experience is always our goal. Your recommendation means a lot to us!
— The UGP Team
Very impressed by the advisor who was…
Very impressed by the advisor who was very patient as our charities requirements kept altering.
Would happily recommend and or in the future.
11 de novembro de 2024
Resposta da UGP - United Gas & Power
Thank you for your kind words! We're glad to hear that we could accommodate your charity's needs and provide the patience and flexibility required. Supporting organizations like yours is important to us, and we’re grateful for the opportunity to assist.
Thank you for considering UGP for future needs, and we appreciate your recommendation!
— The UGP Team
Efficient service
11 de novembro de 2024
Resposta da UGP - United Gas & Power
Concise feedback, greatly appreciated! Thank you for joining UGP, we look forward to looking after your energy needs going forwards.
— The UGP Team
Friendly and helpful
11 de novembro de 2024
Resposta da UGP - United Gas & Power
Thank you for your kind words! We're glad to hear you found our team friendly and helpful. We're always here to support your energy needs.
— The UGP Team
Resposta da UGP - United Gas & Power
Thank you for your feedback! We're delighted to hear that Hannah was able to assist you with finding the best rates for your business. Providing helpful and tailored advice is something we strive for at UGP.
— The UGP Team
Good Experiences with proactive responds
Good Experiences with proactive responds
1 de novembro de 2024
Resposta da UGP - United Gas & Power
Thank you for sharing your feedback! We're glad to hear about your positive experience, we aim to anticipate our clients' needs and provide timely support. We look forward to continuing to offer you excellent service!
— The UGP Team
Outstanding Partnership & Trustworthy Supplier
As a TPI, we’ve had a great experience partnering with UGP. They’re reliable, transparent, and truly committed to helping both us and our clients.
The team at UGP is always quick to respond and super helpful, its like having an extension to our team. Their flexible pricing and supportive approach make it easy for us to recommend them confidently to our clients.
If you’re looking for a friendly and dependable energy supplier, UGP is a fantastic choice. We look forward to many more successful years together—thanks, UGP!
7 de novembro de 2024
Opinião espontânea
Resposta da UGP - United Gas & Power
Thank you so much for this wonderful review! We're thrilled to hear that your experience partnering with UGP has been so positive. Building strong, supportive relationships with our partners is essential to us, and we're delighted that our team feels like an extension of yours. Providing transparent, reliable service and flexible options is what we strive for, and it’s fantastic to know this has made a difference for you and your clients. Here’s to many more successful years together—thank you for choosing UGP!
— The UGP Team
Tim was very happy to help
Tim was very happy to help, quick to respond, called me back during my working hours and always tried to get me the best information.
6 de novembro de 2024
Resposta da UGP - United Gas & Power
Thank you for your feedback! We're pleased to hear that Tim was responsive, accommodating, and dedicated to finding the best information for you. Providing excellent customer support is a top priority for us, and we're glad Tim delivered that experience.
— The UGP Team
Tom Menaldino
Tom, our Account Manager, is extremely helpful, advises wherever possible, and responds to queries speedily.
We've been a customer of UGP for a number of years and would highly recommend them as a provider of business gas and electricity.
31 de outubro de 2024
Resposta da UGP - United Gas & Power
Thank you for sharing your experience! We're delighted to hear that Tom has been consistently helpful and responsive to your queries. It means a lot to us that you’ve chosen UGP as your trusted energy provider over the years. We’re here to continue delivering reliable service and support. Thanks for recommending us!
— The UGP Team
Great Experience
I had a great experience with this United Gas & power – Reece (accounts manager) was really knowledgeable, friendly and helpful.
The pricing was very competitive and switching to a new provider has gone smoothly.
I would recommend Reece and UGP!
4 de novembro de 2024
Opinião espontânea
Resposta da UGP - United Gas & Power
Thank you so much for your kind words! We're thrilled to hear that Reece was able to provide knowledgeable, friendly, and helpful support during your switch to UGP.
We appreciate your recommendation and look forward to continuing to support your energy needs. Welcome to UGP! 😊
— The UGP Team
Excellent service
I've recently transferred 6 utility contracts to UGP. The transfer was straightforward, and without issue. Their account portal is also very easy to navigate. Very good service and happy to recommend.
1 de novembro de 2024
Resposta da UGP - United Gas & Power
Thank you for your feedback! We're delighted to hear that your transfer went smoothly and that you're finding our account portal user-friendly. We strive to make the process as efficient as possible for our customers, and it's great to know we met your expectations.
If you need any assistance in the future, please don’t hesitate to reach out.
Warm regards,
The UGP Team
Worth the change
Very friendly, very easy to change over and save considerable on our village hall fuel bills
29 de outubro de 2024
Resposta da UGP - United Gas & Power
Thank you so much for sharing your positive experience! We’re thrilled to hear that the switch was smooth, and you’re seeing real savings on your fuel bills. Helping communities save on energy costs is something we’re proud to support.
If there’s anything more we can do, don’t hesitate to reach out.
Best regards,
The UGP Team
They were very polite and helpful
They were very polite and helpful. Everything was sorted out quickly.
31 de outubro de 2024
Resposta da UGP - United Gas & Power
Thank you for taking the time to leave us a review! We're pleased to hear that our team was polite, helpful, and able to assist you promptly. Providing efficient and friendly service is always our goal.
If you ever need further assistance, we’re just a call away!
Warm regards,
The UGP Team
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