Det var lite bökigt att hitta all info om testet jag gjort, du skulle vara mycket bättre om du presenterade resultatet på ett annat sätt, och förklara mer om mitt resultat och vad jag ska göra med det... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I ordered an offer through Wowcher and redeemed as suggested on their website on the 15th January. I received an order number on screen but no confirmation email. And now nothing since despite conta... Ver mais
Super quick process, paid and sent my sample the same day and then results followed quickly after showing as received. Showed some items i already knew which were an issue for me but also a few that n... Ver mais
A empresa respondeu
Loved this test and how easy it was to carry out. I received my results within 5 working days and gave me a some great information and can't wait to get started with the next part of the process.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
To help customers who are suffering with unwanted, unexplained symptoms like bloating, constant tiredness, unexplained weight gain and joint pain issues. We offer a high quality level of customer service.
Informações de contacto
Unit 111738 PO Box 6945, W1A 6US, London, Reino Unido
- hello@uklabs.co.uk
- uklabs.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 15% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I’m still waiting for my order, 7 days passed.
I’m still waiting for my order. I had ordered it from 30/10. 7 days now just waiting.

Resposta da UK Labs
Dreadful - don’t waste your money
Dreadful! Don’t waste your money.
I’d give zero stars if I could. I bought the test for my daughter to help her. We sent off the sample and had acknowledgement it was received. The ‘3 days’ turn around is now at 31 days with no sign of any results. I’ve sent 3 messages (email because there’s no phone number … I wonder why?) and heard absolutely nothing. Total sham!
Det var lite bökigt att hitta all info…
Det var lite bökigt att hitta all info om testet jag gjort, du skulle vara mycket bättre om du presenterade resultatet på ett annat sätt, och förklara mer om mitt resultat och vad jag ska göra med det. Annars var det mycket info, du skulle hjälpa riktigt om man fattade vad det handlar om.
Its 2weeks now since I sent my hair…
Its 2weeks now since I sent my hair sample to uklabs but I keep getting fobbed off by they haven't received it yet .i bought it off wowcher.
Scammers and liars
Waited months after sending sample to be told they hadn’t received them because they had changed the address?!
Asked for a refund and have emails confirming that refund would be processed. No refund ever came through and now ignoring any attempts of contact.
Do not trust this company, they are scammers!
Had a reply from uklabs saying the refund was actioned and I’ve written this review within the 3-5 days not allowing it time to come through. Well this is in fact incorrect because I have all of the email communication (including my emails which have gone ignored since) The email confirmation of refund being actioned was on 23rd of May…I would say we’re past the action time for this to have been completed.
In regards to defamatory claims…as I say I have all the evidence!

Resposta da UK Labs
Very disappointing.
Very disappointing.
Where to start!?! I bought vouchers for myself and 3 other people on Wowcher. Firstly, the website wasn't displaying the 'buy now' option on a laptop so I had to use my phone, which wasn't ideal. Then the address on the instructions for despatching the sample was wrong. I sent a message to highlight this - no response. Only when I chased it up 2 weeks later, did my results appear. I started the process on 28th July and as yet haven't been offered the opportunity to register to receive my meal plan! so yet another message sent.
I am so disappointed - and will be suggesting my gifts aren't used and will be seeking a refund for them.

Resposta da UK Labs
Good and quick service
My product hasn't arrived ordered it…
My product hasn't arrived ordered it over a week ir two past
Goods not arrived!
Don’t waste your time
Don’t waste your time. I sent a sample to their PO Box and awaited a response. After chasing it up they informed me that they have changed addresses and did not tell me that. I then sent a new sample to updated address. Waited 3 weeks. Sent multiple emails asking for an update. Received no reply. Incredibly disappointed in this service
Completely misrepresented test from the…
Completely misrepresented test from the start. I don’t fully blame the Lab company for that but overall, a fruitless experience and one that can serve no actual medical evidence of working.
Utter poppycock
Worthwhile but....
submitting the hair samples was easy but their receipt and testing process perhaps a bit longer than I expected. Also the report gives so much info, I am struggling to make sense of it all.
I still haven't got my test.
I purchased 3 complete tests for myself…
I purchased 3 complete tests for myself and two children. The report came through within a week, however the format could have been better such as being in alphabetical order.
I was confused by the amount of cross overs such as why would an item which contained many ingredients be listed? It would be better to just list the food item. Eg beef was highlighted red, but groundbeef and meatloaf where highlighted green.
When it came to the meal plans I was only able to complete one questionnaire out of three. I couldn’t locate the other 2 questionnaires. It wasn't possible to view the meal plan either, the support team had to send it via pdf in an email. I think purchasing multiple test in one persons email address has been the problem, maybe accounts can be created with the test ids and a password, rather than a users email address. I would only recommend purchasing one test.
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