Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Det var lite bökigt att hitta all info om testet jag gjort, du skulle vara mycket bättre om du presenterade resultatet på ett annat sätt, och förklara mer om mitt resultat och vad jag ska göra med det... Ver mais

Classificada 1 em 5 estrelas

I ordered an offer through Wowcher and redeemed as suggested on their website on the 15th January. I received an order number on screen but no confirmation email. And now nothing since despite conta... Ver mais

Classificada 5 em 5 estrelas

Super quick process, paid and sent my sample the same day and then results followed quickly after showing as received. Showed some items i already knew which were an issue for me but also a few that n... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Loved this test and how easy it was to carry out. I received my results within 5 working days and gave me a some great information and can't wait to get started with the next part of the process.... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Consultor de saúde pública

Escrito pela empresa

To help customers who are suffering with unwanted, unexplained symptoms like bloating, constant tiredness, unexplained weight gain and joint pain issues. We offer a high quality level of customer service.


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

98 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 15% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,3

Todas as opiniões

(98)

25 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Absolutely disgusting SCAM

Absolutely disgusting SCAM, these people make up the results as they go.

Please take a look at the replies this company has left for other people here in the reviews - they are rude, snarky and threatening. Totally unprofessional and exactly the sort of IDGAF attitude you'd expect from a scammer, not the caring healthcare provider attitude you get before you purchase!

For the record:

Red Flags in the Report
1. No Mention of Testing Method
• The report does not specify how the “sensitivities” were tested.
• Legitimate medical tests (like blood tests for IgE allergies or breath tests for lactose intolerance) always state the method used.
• This is based on hair analysis, it’s not scientifically valid.
2. IgG Testing for Intolerances is Misleading
• If the test is based on IgG antibodies, this is flawed.
• IgG presence only shows exposure to foods, not intolerance—it is normal to have IgG antibodies for foods you eat regularly.
• The NHS, AAAAI (American Academy of Allergy, Asthma & Immunology), and scientific studies have discredited IgG-based food intolerance tests.
3. Pseudoscientific Terminology
• Terms like “leaky gut” and “detoxing metals” are buzzwords often used in alternative health marketing but lack solid scientific backing.
• “Gut biome test” without specifying whether it uses stool DNA sequencing or another validated method suggests it’s not a real microbiome analysis.
4. Massive List of Tested Items (Too Broad & Unverified)
• The report includes hundreds of foods, metals, vitamins, E-numbers, and even non-foods like wool and latex.
• No legitimate test can accurately determine intolerance to such a broad range of substances in one go.
• True food intolerance testing requires elimination diets or specific medical tests (e.g., lactose intolerance breath test, coeliac blood test).
5. Encourages Unnecessary Diet Restrictions
• The report suggests cutting out foods based on weak evidence.
• This can lead to unnecessary restrictive diets, nutritional deficiencies, and anxiety about food (orthorexia).
6. Supplement Recommendations Without Medical Justification
• Suggesting probiotics, quercetin, L-glutamine, and detox supplements without clinical evidence is a common tactic used by alternative health companies to sell unnecessary products.

That was provided to me by a real doctor who treated me after I made radical dietry changes based on this report, I would just like to add that this report was completely inaccurate and the changes it recommended had serious consequences on my health. I have already contacted my credit card provider to advise of this scam and will be seeking legal advice to explore any avenues to take this company to task for the suffering this has caused.

5 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Poor service

Waited over a week then had to email to check where my registration was, only to be sent one I had bought months ago. No
Comment or apologies. I asked for refund

27 de janeiro de 2025
Classificada 5 em 5 estrelas

Easy read report

My colleague recommended i take this test for my family as my husband and child have a few allergies.

The report is excellent and easy read. You know immediately what the colour code means next to each item. i also love that there’s non food items included in the report.

27 de dezembro de 2024
logótipo da UK Labs

Resposta da UK Labs

Thank you for your feedback :)

Classificada 1 em 5 estrelas

Please do not waste your money

Please do not waste your money. Sent two samples of the same hair and two completely different results. These people are just out to take your money and give made up results

20 de dezembro de 2024
Opinião espontânea
logótipo da UK Labs

Resposta da UK Labs

Hi Nigel. We really appreciate the feedback. Having checked our system I can see that we have never had a Nigel purchase from ourselves. So maybe you are using an alias for this review or have used a different name on purchase. Which would lead me to believe that you have either deceived ourselves or you are deceiving trustpilot by writing a false review. Either way, we appreciate you telling our actual customers that you can't be trusted.

Classificada 1 em 5 estrelas

I had a terrible experience with this…

I had a terrible experience with this service. I paid for a test in November, and it is now mid-January, yet I have still not received my results. I followed all the provided instructions, sent in the kit as directed, and have had no updates since. To make matters worse, there is no clear way to contact customer support to ask about the status of your results. I strongly advise against purchasing this product or service.

18 de janeiro de 2025
Opinião espontânea
logótipo da UK Labs

Resposta da UK Labs

Hi Steven. Thank you for the feedback. I have checked our systems and a couple of notes. 1. You haven't purchased from www.uklabs.co.uk. 2. We have a specific Contact Us Page on the website with information on how to contact us. 3. We have a live chat function if you need to speak to someone urgently. 4. We have received no correspondence from you (our software tracks and saves incoming correspondence) If you would like to email the company you purchased from im sure they will resolve this for you.

Classificada 2 em 5 estrelas

Bought a test online

Bought a test online, waited a week for it to arrive before realising you don't pay for a physical kit, but rather an online set of instructions, had to pay additional postage to send off the sample as well as source envelopes, suitable bag for hair samples which added cost and a bit of inconvenience. Waited over a week for the results to come back, overall skeptical given I am showing intolerance to foods I have eaten my whole life with no issues, yet non to foods I know cause issues...

1 de novembro de 2024
Opinião espontânea
logótipo da UK Labs

Resposta da UK Labs

Thank you Dan for the feedback. We have tried to be as transparent on our website that no physical kit is sent out. We have noted this 8 separate times on our website. We will review to ensure people can see it easier. As regards to your results, we hope that you were able to follow the steps outlined in your report and have seen improvement to your health. The testing doesnt discriminate between diets, if it has been reported then the item could be causing you health issues.

Classificada 5 em 5 estrelas

Easy process

Easy process, fast results, clear and good system of results to read and manage.

25 de outubro de 2024
logótipo da UK Labs

Resposta da UK Labs

Thank you for your kind feedback 😊

Classificada 5 em 5 estrelas

No proof of hair test working.

Quick service but now have read that hair tests have never been proved to work for Intolerances etc.

1 de setembro de 2024
Opinião espontânea
logótipo da UK Labs

Resposta da UK Labs

Hi, now you have the results, If i could suggest utilising the report, following the advice and we are confident you will see an improvement in your health :)

Classificada 3 em 5 estrelas

Still waiting for samples to be received a week after posting

I ordered and paid for 4 samples to check the whole family. Sent the samples off a week ago first class but still no sign of being received. I’m a bit disappointed as other reviews can’t praise the speed of service enough. I’m not seeing the same yet. Fingers crossed this changes soon.

10 de outubro de 2024
Opinião espontânea
logótipo da UK Labs

Resposta da UK Labs

Hi, thank you for your feedback, im sorry that it has taken longer than others. Please could you email into the customer support team and they will investigate this for you. We will endeavour to get this resolved for you as soon as possible

Classificada 5 em 5 estrelas

Great value for money test!

Loved this test and how easy it was to carry out. I received my results within 5 working days and gave me a some great information and can't wait to get started with the next part of the process.
We also received easy to read instructions which lead to our family having their very own login portal so we can view our results anytime.

29 de setembro de 2024
Opinião espontânea
logótipo da UK Labs

Resposta da UK Labs

Thank you for your kind feedback. Its great to hear we are helping you and the family and you found the process straight forward. Please keep us updated with yours and your families progress

Classificada 5 em 5 estrelas

Interesting to see what foods etc I…

Interesting to see what foods etc I should be staying clear of for a healthier lifestyle

26 de setembro de 2024
logótipo da UK Labs

Resposta da UK Labs

Thank you for your feedback. We would love to hear how you move forward with your healthier lifestyle :)

Classificada 3 em 5 estrelas

Gave you a 1 star as I have yet to…

After a misunderstanding, i'm rewriting my review and updating my rating to 3 stars.
The instructions were very clear and easy to follow. I look forward to receiving the results.

24 de setembro de 2024
logótipo da UK Labs

Resposta da UK Labs

Hi, please can you email into support. If you have received your instruction email that will explain the next steps after purchase. As stated on the website, on emails and in replies to other reviews we do not physically send anything out.

Thank you for editing your review - please keep us updated with how you get on

Classificada 5 em 5 estrelas

Ordered the complete test

Ordered the complete test, had results back in 4 days of sending my sample then completed my health forms. The meal plan I got back is good and even takes into account the kind of foods I like. Yesterday was my first attempt at following it and this morning have no bloating. I can't believe it worked!

1 de outubro de 2024
Opinião espontânea
logótipo da UK Labs

Resposta da UK Labs

That's great to hear. Please keep us updated with your progress!

Classificada 5 em 5 estrelas

Fast service

Fast service. Lots of great information. Really interesting testing the items I was told I'm intolerant too. Main one is gluten which I knew about. Surprising one is Gin. May struggle removing that one!

27 de setembro de 2024
Opinião espontânea
logótipo da UK Labs

Resposta da UK Labs

Oh no Gin!!! I hope this doesn't cause you too many issues!!!

Classificada 5 em 5 estrelas

Super quick process

Super quick process, paid and sent my sample the same day and then results followed quickly after showing as received. Showed some items i already knew which were an issue for me but also a few that never even occurred to me but actually made a lot of sense, and already feeling better

9 de setembro de 2024
Opinião espontânea
logótipo da UK Labs

Resposta da UK Labs

Thank you for your feedback. The results can be so surprising sometimes and things you think have no effect on you can be the root cause. Please keep us updated with your progress :)

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