Det var lite bökigt att hitta all info om testet jag gjort, du skulle vara mycket bättre om du presenterade resultatet på ett annat sätt, och förklara mer om mitt resultat och vad jag ska göra med det... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I ordered an offer through Wowcher and redeemed as suggested on their website on the 15th January. I received an order number on screen but no confirmation email. And now nothing since despite conta... Ver mais
Super quick process, paid and sent my sample the same day and then results followed quickly after showing as received. Showed some items i already knew which were an issue for me but also a few that n... Ver mais
A empresa respondeu
Loved this test and how easy it was to carry out. I received my results within 5 working days and gave me a some great information and can't wait to get started with the next part of the process.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
To help customers who are suffering with unwanted, unexplained symptoms like bloating, constant tiredness, unexplained weight gain and joint pain issues. We offer a high quality level of customer service.
Informações de contacto
Unit 111738 PO Box 6945, W1A 6US, London, Reino Unido
- hello@uklabs.co.uk
- uklabs.co.uk
2,3
Mau
98 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 15% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sara was amazing 🤩
Well what can I say using this company which I found on the internet to be the most cheapest and fastest results on the market. I experienced a small delay on results and after being in contact with the wonderful SARA she sorted it and got my results to me within a matter of hours 🙏🏼she went above an beyond to help me get my answers and be able to move forward with my life 😍thanks again Sara 😊 and uklabs x
11 de junho de 2024
Opinião espontânea
Resposta da UK Labs
Thank you. I will pass on your wonderful feedback to Sara.
UK labs have helped he immensely in…
UK labs have helped he immensely in helping my daughter knowing what to avoid thank you thank you especially to Sara who made it very easy for me to access my reports excellent highly recommend
11 de junho de 2024
Opinião espontânea
Resposta da UK Labs
Thank you so much for your feedback. I will certainly pass this on to Sara
AVOID - likely scam site
Looks like this site is a scam.
Registered tests, sent of samples, and then couldn't log in, and when we finally did, there was no record of the test registration.
Upon contacting them, they then "reset" the account, asked us to register and resend tests, which we did.
Same thing again - nothing in their system.
This time they aren't even bothering to respond.
AVOID
13 de maio de 2024
Opinião espontânea
Resposta da UK Labs
Hi Colin, thank you for your feedback. Please accept my apologies for you losing faith in ourselves. If I could ask you to email in again I will ensure you are treated as a priority customer
Sent samples off over a week ago
Sent samples off over a week ago, sample had seemingly not arrived as yet (sames as others) also 2 different codes allocated to my account.
Getting no help when I email, generic responses
Beginning to think this company is fraudulent
9 de junho de 2024
Opinião espontânea
Resposta da UK Labs
Thank you for your feedback. Please accept my apologies, we pride ourselves on our service and if we have failed i will investigate this for you. Please can I ask that you email in and I will ask my colleague to treat you with the highest urgency
Seriously thinking this is a scam
Seriously thinking this is a scam. Sent samples in two weeks ago struggling to speak to anybody. Nothing on my account although told the results are on there. Told attached to an email again nothing. AVOID!!!!!
6 de junho de 2024
Opinião espontânea
Resposta da UK Labs
Hi Carl, i can see that we have emailed you multiple times and even called and sent you a text message. If you would like to reply to us we will be happy to assist you.
Very easy process and cost effective
Very easy process and cost effective. Thorough results.
6 de junho de 2024
Opinião espontânea
Resposta da UK Labs
Thank you for your feedback.
Got my results back in around 7 days…
Got my results back in around 7 days from sending the sample off. Fast and efficient. Would definitely recommend.
30 de maio de 2024
Opinião espontânea
Resposta da UK Labs
Thank you for your feedback. We are pleased that we were able to assist you efficiently :)
Great Service and for the price its…
Great Service and for the price its really helped my health.
4 de junho de 2024
Opinião espontânea
Resposta da UK Labs
Thank you for your Feedback. I hope we have helped and are available if you require any further help
Process was easy enough and followed…
Process was easy enough and followed the process as per the email sent. Received the results in good time but with a mobile I had rotate to landscape view to click the icon.
24 de maio de 2024
Opinião espontânea
Resposta da UK Labs
Thank you - We are trying to fix the landscape bug. Hopefully we can get it sorted. Appreciate the feedback
Resposta da UK Labs
Thank you. We are very proud of our Customer Service and they work so hard for not a lot of praise. i will pass on your feedback
No communication, no results, SCAM!
Bought a test for the wife and I over two weeks ago and haven’t received results. Contacted them a week ago and was asked for all our info which I supplied and have not heard anything since. Really strange mix of reviews on trustpilot - wish I’d checked before spending money with the company! Seems like a big scam!
20 de maio de 2024
Opinião espontânea
Resposta da UK Labs
I am so sorry that you have had these issue. Unfortunately I think there has been a system error meaning we have struggled to contact you. If you could email back, include your order details, I will ensure that you are dealt with as a matter of the highest priority. I can assure you we are not a scam, and I am disappointed that our lack of help has made you feel that way. Hopefully you will allow us to rectify this and restore some faith in our business
Is this a Legit Company?
Not sure this company is legit. My wife paid for a food allergy test and sent of samples but has not heard anything since. She tried to call the number on their web site but nobody answers. Update: finally got a reply from UK labs but when she logs on there is no information. Still waiting.
31 de maio de 2024
Opinião espontânea
Resposta da UK Labs
Thank you for your review. Please can you contact our customer support team via email and they will be happy to help.
Highly recommended
Highly recommended. Great customer service. Quick results. Test result show what I had already suspected and more.
23 de maio de 2024
Opinião espontânea
Resposta da UK Labs
Thats great that we able to confirm your symptom trigger. Our Customer Service team are on hand if you require any further help
Be careful this is not a legitimate…
Be careful this is not a legitimate site full of scammers, no links to any of their social media, temp address, not registered as a lab, don't get scammed....
17 de maio de 2024
Opinião espontânea
Resposta da UK Labs
Hi, normally we appreciate feedback from our customers. I can see that you have purchased from us then asked for a refund. You have interacted with one of my colleagues who I hope has allayed your fears and answered your questions. I can assure you we are not "scammers" which is such a cruel word to use, especially against all of the hard working people who are currently working tirelessly to offer the best service on the market to our customers. I am going to assume that I cannot change your mind on ourselves, but hopefully I have been able to make you think twice before writing libellous, inflammatory remarks about other companies in the future who are just trying to offer customers a service, a service that we believe will make people feel better about themselves and hopefully help with their health and wellbeing.
I paid for a test follow there…
I paid for a test follow there instructions and posted it ? Should take 3-4 working day. Here I am 1 month and still waiting.
19 de março de 2024
Opinião espontânea
Resposta da UK Labs
Hi Omar, thank you for your review. I am really sorry for the delays you have faced. I can see that your sample has been received and you have been sent an email to advise of its arrival. Again I apologise in the break down in communication and we will work to ensure that this is rectified for the future.
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