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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I played a casino game over 1000 spins and no bonus so contacted support and asked is this normal 1000 spins and no bonus ? Response was this happens sometimes ...so carried on playing and after 1900... Ver mais

Classificada 5 em 5 estrelas

Unibet offers a quick and efficient logging in process, easy navigation of the site, the bonus offers could be better and more tailored but the regularity of wins has been really good for me so far. O... Ver mais

Classificada 5 em 5 estrelas

Think it's a good company ,never had any problems with them over the last 4 years. I mainly do racing bets , odds are in comparison with other sites . better than some , lots of boost and extra places... Ver mais

Classificada 1 em 5 estrelas

another total rippoff of a UK casino.Do not go near these obviously scripted and influenced slots on these unscrupulous toilets for your money.I hadnt played on a Unibet casino in over 18 months maybe... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Casino online ou agente de apostas

Escrito pela empresa

Unibet is one of the fastest growing online gambling operators in Europe; offering industry leading sports betting (pre-match and live), casino games, bingo and poker to over 10 million registered customers in more than 100 countries. We are a digital leader, with more than 17 years’ experience in providing safety and pioneering development in the digital world. We are a regulated operator and hold licences in several European Union countries (France, Belgium, Denmark, Italy and the UK) as well as Australia. We are now publically-listed company on the NASDAQ OMX Nordic Exchange with offices throughout the world; including Sweden, Malta and the UK.


Informações de contacto

  • Sovereign Place, 117 Main Street, GX11 1AA, Gibraltar, Gibraltar

  • @
  • unibet.co.uk

2,9

Aceitável

TrustScore: 3 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 12% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

UNIBET LE SITE POKER EN LIGNE A ÉVITÉ

UNIBET LE SITE POKER EN LIGNE LE PLUS PIPÉ. DU JAMAIS VU AUX NIVEAU DES TIRAGES SOI DISANT ALEATOIRES!!!! L ANJ NE FAIT RIEN ON SE DEMANDE POURQUOI JE TROUVE QUE C EST GRAVE QUE PERSONNE NE PUISSE RIEN FAIRE CONTRE CETTE ARNAQUE DE GRANDE AMPLEUR

12 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

another total rippoff of a UK casino.Do…

another total rippoff of a UK casino.Do not go near these obviously scripted and influenced slots on these unscrupulous toilets for your money.I hadnt played on a Unibet casino in over 18 months maybe more and its just as bad as every other UK casino ive played recently.Endless dead spins,no bonus ever and if by a miracle you get one you get pennies back.These online casinos in Britain are the worst in the world in my opinion because ive played on slots all around the world.

6 de maio de 2026
Opinião espontânea
logótipo da Unibet

Resposta da Unibet

Hi Giuliano,

Thank you for sharing your feedback — we are sorry to hear about your disappointment and frustration.

We did ask for further details so we could look into your account and the concerns you raised, but as no information was provided, we’re unfortunately unable to identify or review your account.

If you do change your mind and would like us to investigate this properly, our support team would be happy to help. We appreciate you taking the time to leave your review and wish you all the best going forward.

Kind regards,
Unibet Team

Classificada 1 em 5 estrelas

Almost 500 spins and still no bonus feature!!

Never had any issues with unibet, until today. Played the gold cash big spins, and after almost 500 spins did not hit the games only feature, even once! Not once!! There's no way in hell that's random. Not in that many spins. It shouldn't be possible. Unibet has always felt random before today. Sometimes I win and sometimes I lose. But this today is something I've never seen before in such a large number of spins. It doesn't feel right, or random at all. It's like the bonus was switched off completely! It's seemingly impossible to speak to a real person aswell, so I can't msg them to see what the odds of this actually happening are, or if there could have possibly been an error with the game. Safe to say I feel like I've been ripped off good and proper!

5 de maio de 2026
Opinião espontânea
logótipo da Unibet

Resposta da Unibet

Hi Jonathan,

Thank you for sharing your feedback — we are sorry to hear about your disappointment and frustration.

We did ask for further details so we could look into your account and the concerns you raised, but as no information was provided, we’re unfortunately unable to identify or review your account.

If you do change your mind and would like us to investigate this properly, our support team would be happy to help. We appreciate you taking the time to leave your review and wish you all the best going forward.

Kind regards,
Unibet Team

Classificada 1 em 5 estrelas

They are scam

They are scam. They will reject all the documents you provided to verify your accounts and will say they are not up to their standard even you provided a proof of ownership document for your bank account.You will never get your money back. Please avoid this site.

3 de maio de 2026
Opinião espontânea
logótipo da Unibet

Resposta da Unibet

Hi Ho,

Thank you for sharing your feedback — we are sorry to hear about your disappointment and frustration.

We did ask for further details so we could look into your account and the concerns you raised, but as no information was provided, we’re unfortunately unable to identify or review your account.

If you do change your mind and would like us to investigate this properly, our support team would be happy to help. We appreciate you taking the time to leave your review and wish you all the best going forward.

Kind regards,
Unibet Team

Classificada 1 em 5 estrelas

Avoid the site

Avoid the site. Massive Scam
I have recently been facing an issue that I see other people in the review section also complain about. Out of nowhere my account was suspended, meaning I cannot play, nor can I withdraw my money. If they suspended it for 'safer gambling' reasons, they wouldn't suspend the function of withdrawing money.

I have been on live chat for the past 4 days asking them for an update, and every single time they say that neither I nor they can contact the safer gambling team and I just have to wait for them to get back to me. Account verification isn't the issue, as I have verfied it multiple times.

Imagine there's £170 of winnings in the account, and their response is, 'There is nothing we can do. There is nothing you can do, and all you have to do is wait for the gambling review team to contact you.' Either this team doesn't exist, or they are completely unprofessional. What company doesn't allow you to contact their review team?

All I can say is there are many better alternatives to this company, and ultimately it feels like a complete scam. Avoid at all costs.

30 de abril de 2026
Opinião espontânea
logótipo da Unibet

Resposta da Unibet

Dear Sir,

Thank you for sharing your feedback.

We’re sorry to hear how frustrating this experience has been and understand the disappointment caused due to delays.

Please note that the verification of an account is ongoing as part of our regulatory obligations. These checks are required to ensure the safety of our customers and the integrity of our platform, and they must be fully completed.

As outlined in our terms and conditions:

6.1 We are required to undertake certain checks to comply with our legal and regulatory obligations – for example to verify your age, identity, address, location, financial circumstances, and the source of the funds you deposit and use – and we may also undertake other credit, fraud prevention and verification checks (together “Verification Checks”). We may ask you to provide various pieces of information and supporting documentation to enable us to carry out these Verification Checks, for example a copy of your passport, driving licence, birth certificate, financial statements, documents to support the expenditure on your account, proof of address and/or any other documents / evidence that we may reasonably require.

Please login to your account and check the verification section. It may be that the team are still waiting for you to upload your documents.

All document requests must be fulfilled so that we can complete the verification process.

You will be notified as soon as further information and updates become available.

We do appreciate your feedback and your continued patience during this process.

Kind regards,
Unibet team

Classificada 1 em 5 estrelas

Signed up with £10 with 250 free spins

Signed up with £10 with 250 free spins, never received spoke to online and then tells me I opted into £30 for 300 free spins I said if I put another £10 will I have the 300 free spins and told me I needed to put £30 on again as one transaction argued with the online person and got no where so closed my account biggest scam ever!! Don’t waist your time or money!

3 de maio de 2026
Opinião espontânea

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