Universal Removals Opiniões 

149
TrustScore: 4.5 em 5

4,4

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Classificada 1 em 5 estrelas

Do not use this company!! I only chose this company, because I thought they deal with everything, and if something goes wrong, I will know who to speak with,it turns out that they use other companies... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

In terms of offering a fair price for shipping - couldn't be bettered. Able to contact with all queries and as customers felt fully informed. Online payment etc very efficient. All forms sent as requi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

During the Covid -19 pandemic we sold our home in France. We could not travel from the United States to France to collect our personal items, pack them and arrange for shipping to the United States.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

needed to send some family items from my home in france to my daughter in Australia. The whole experience was extremely professional , fragile items arrived in Sydney on schedule and with no damage. M... Ver mais

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Informações sobre a empresa

  1. Empresa de transporte marítimo
  2. Transporte e armazenamento de móveis
  3. Empresa de mudanças

Escrito pela empresa

We are an International Removals or Moving Company with services for both International Removals and European Removals offering Moving Services and International Shipping for private clients and employees who are relocating offering competitive removals quotes with an excellent service level and customer service so if you are moving abroad or indeed returning to the UK we are able to offer you a door to door home moving service with excellent service and at affordable prices, we also offer a full packing service, insurance products and optional foreign currency service via our partner


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4,4

Excelente

TrustScore: 4.5 em 5

149 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

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(149)

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Classificada 5 em 5 estrelas

Just a perfect service!

Well what can we say - we were leaving France to return to the UK and Universal Removals stepped up to the plate, they kept us informed at all times they arrived as planned, and delivered to our designated storage place as promised, you simply cant ask for anything else
would highly recommend :-)

24 de maio de 2020
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Resposta da Universal Removals

Dear Donna many thanks for your very kind comments regarding your recent House Move from France to Devon which was completed during the lockdown (at the End of April 2020) it was a pleasure to do your move kind regards Nigel H Universal Removals

Classificada 5 em 5 estrelas

Easy move from London to Paris

I moved from London to Paris and they were really great. Very helpful on polite on the phone whenever I had a question. And the movers themselves were fantastic. Came up to the first floor, picked up everything and within 2 days it was in Paris. Got regular text updates about where my stuff was and got an accurate estimated time of arrival. Would definitely recommend and use again.

24 de maio de 2020
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Resposta da Universal Removals

Dear Megan many thanks for your very kind comments regarding both our office & removals staff during your recent House Move from London to France it was a pleasure to do your move kind regards Nigel H Universal Removals

Classificada 1 em 5 estrelas

Incompetent and rude staff!

I asked for a quote of two options (option 1. only sofa, option 2. sofa+bikes+TV) and Nigel Hubert quoted me for two sofas. I called him to explain but it seemed that it was too difficult for him to understand simple things. Moreover, he was rude and did not want to listen, blaming me to have given incorrect dimension, when in fact, he does not understand that the hight of the back part of a sofa is greater than the hight of the front part, that the back of the corner part of a fractional sofa is wider than the front.
Update: I have given out many low score reviews because, unfortunately, there are many people out there that are like you.

22 de maio de 2020
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Resposta da Universal Removals

Dear Paata many thanks for your review for a quote we did some weeks back, we did the quote based on the 4 sets of dimensions you gave which is what we were trying to understand on the phone when you called though it was still confusing from the conversation we had at the time. so I simply asked if you could perhaps email the correct dimensions so we could re-quote we were not trying to be rude just trying to understand the correct sizes in order to send you another quote for the correct dimensions. I apologise if that was taken the wrong way at the time and of course we understand that the back of a sofa is higher than the front, normally you would measure the length height and width and the height being the back (highest point). you mentioned it was a 4 part sectional sofa which is why when you gave us 4 sets of dimensions that is what we initially quoted on, for anyone else reading this this was just a quote not an actual job and the reviewer has given a lot of low score reviews on trustpilot, you can see this from their own trustpilot profile, the majority of our actual clients are very happy with our service yours sincerely N.Hubert Universal Removals

Classificada 5 em 5 estrelas

Excellent service throughout

Excellent service throughout. From quote to moving us, everything was thought of and handled with care. Highly recommended

22 de março de 2020
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Resposta da Universal Removals

Dear Ms McBain many thanks for your kind comments regarding your recent House Move kind regards Nigel H Universal Removals

Classificada 5 em 5 estrelas

TOP SERVICE!

Nigel Hubert quoted us a reasonable price and always answered very quick. Pick up in the UK went very smooth and organised. Everything arrived without a scratch in Spain! Very reliable and responsible people there as well. They took very good care of our belongings!
Very happy with their service! Highly recommended!!

2 de março de 2020
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Resposta da Universal Removals

Dear Gabriela many thanks for your kind comments regarding your recent Partial House Move from England to Spain to kind regards Nigel H Universal Removals

Classificada 5 em 5 estrelas

Fantastic service

Very helpful, professional and friendly. I would recommend universal removal’s for all moving needs

24 de fevereiro de 2020
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Resposta da Universal Removals

Dear Paul many thanks for your kind comments regarding your recent Partial House Move from Spain to England to kind regards Nigel H Universal Removals

Classificada 5 em 5 estrelas

Excellent removals company

Excellent removals company. Friendly and efficient. Our shipment was delivered to Gozo straight to the door. Well wrapped and packed and it all arrived in one piece. Thank you Nigel and the team.

18 de fevereiro de 2020
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Resposta da Universal Removals

Dear Mrs Crean many thanks for your kind comments regarding your recent Partial House Move from England to Gozo Malta kind regards Nigel H Universal Removals

Classificada 5 em 5 estrelas

First class

First class, helpfull, freindly, trustwothy

Certainly would use them again (but really hope I dont have to move for a while!!!)

17 de fevereiro de 2020
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Resposta da Universal Removals

Dear Doug many thanks for your kind comments regarding your recent move of 50 m3 from Switzerland to Scotland kind regards Nigel H Universal Removals

Classificada 5 em 5 estrelas

Universal Removals provided a stress-free

Universal Removals provided a stress free and smooth door-to-door service. When the removal van couldn't make it up the drive they were brilliant and found a quick solution. Thank you for all your help.

17 de fevereiro de 2020
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Resposta da Universal Removals

Dear Natasha many thanks for your kind comments regarding your recent partial House move from Portugal to England kind regards Nigel H Universal Removals

Classificada 5 em 5 estrelas

Crews both in UK and Spain were most…

Crews both in UK and Spain were most helpful,friendly and polite.
Nothing was too much trouble.
A very smooth and quick transfer.
Thank you well deserved 5 star

28 de janeiro de 2020
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Resposta da Universal Removals

Dear Richard Murray many thanks for your kind comments regarding your recent move from England to Alicante Spain kind regards Nigel H Universal Removals

Classificada 5 em 5 estrelas

Excellent Service

Excellent Service. Did a great job and everything was well packed and arrived on time and undamaged.

17 de janeiro de 2020
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Resposta da Universal Removals

Dear Andrew many thanks for your kind comments regarding your recent move from England to Ontario Canada kind regards Nigel H Universal Removals

Classificada 5 em 5 estrelas

Very good

The service was very friendly and effective

30 de dezembro de 2019
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Resposta da Universal Removals

Dear Anna many thanks for your kind comments regarding your recent move from Frankfurt Germany to England kind regards Nigel H Universal Removals

Classificada 5 em 5 estrelas

Top notch service from Holland to Surrey.

Universal Removals recently moved us to Surrey from the Netherlands. Nothing was too much trouble, and we received friendly, careful from beginning to end. (Zero damage, despite some tricky stairs). A well deserved 5 stars, to a team that I can confidently recommend to others, and would definitely use again.
Thanks again guys.

16 de dezembro de 2019
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Resposta da Universal Removals

Dear Steven many thanks for your kind comments regarding your recent house move from Netherlands to England kind regards Nigel H Universal Removals

Classificada 5 em 5 estrelas

Worthy of your business

Moved from Germany to the UK. Excellent move from start to finish. Great communication, hard working crew and all items were delivered to destination in the same condition as they were at origin. Highly recommend.

29 de outubro de 2019
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Resposta da Universal Removals

Dear Kevin many thanks for your kind comments regarding your recent move from Germany to England kind regards Nigel H Universal Removals

Classificada 5 em 5 estrelas

Perfect service. Unbeatable customer support.

Not only the service was punctual, professional, speedy and all the goods arrived on time, in perfect form and shape, but it is the customer service which is really great. Moving the country is not the most stress-free event. All the information was provided well in advance, all the questions, small and big, simple and more complicated were immediately answered in as much of detail as necessary. Universal Removals made what I thought would be a major hassle a walk in the park. Thank you!
Highly recommended.

29 de outubro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

The very best of service, Bravo to Universal and the Spanish and UK teams XXXX*****

The very best of service. I cannot state how highly I feel about the service received from Universal and the crews in Spain and in the UK that helped me make the move. Simply superb. I could do it all again without the slightest of concerns.
Bravo to the whole team and thank you with all my heart.
WHOOPS hit 1 star in error AAGGHHH 5 STARS ALL THE WAY !!!!

Deborah Barlow

24 de outubro de 2019
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Resposta da Universal Removals

Dear Deborah many thanks for your review regarding your recent move of 20m3 from Andalucia Spain to Staffs GB Nigel H Universal Removals

Classificada 5 em 5 estrelas

Excellent Removals Company

This company thoroughly deserves five stars. Ours was a difficult removal from France. Nicholas, who supervised and carried out the removal, showed brilliant organisational skills at every stage: unhurried yet quick, avoiding problems by constantly anticipating them. Some items were very fragile, some heavy and others difficult to handle, but the packing of goods and their arrangement in the vehicle was so carefully handled that nothing was broken, damaged or lost. And it was the same story with unloading. Furniture, etc. was carried unscathed round awkward areas and placed and displayed exactly where we wanted it. Prior to the move, Nigel at head office, was very prompt in answering queries and gave us useful advice on insurance and vehicle space required. The cost was reasonable and competitive. First class removal company, trustworthy and on time!

21 de outubro de 2019
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Resposta da Universal Removals

Dear Sir many thanks for your kind comments regarding your recent move from France to England kind regards Nigel H Universal Removals

Classificada 5 em 5 estrelas

The company performed exactly as…

The company performed exactly as promised. The packing staff were helpful and very pleasant and the goods were delivered on time and without damage. The delivering staff were also very helpful, ensuring that all the items were unpacked and placed where required. Universal made the entire move easy and trouble free.

7 de outubro de 2019
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Resposta da Universal Removals

Dear Raymond many thanks for your comments regarding your recent move from of 17 cubic meters / 600 cubic feet From France to South Australia kind regards Nigel H Universal Removals

Classificada 5 em 5 estrelas

Move to Sutton Coldfield UK

We had to move from south of France to Sutton Coldfield, UK. We contacted Unversal Removals and and they took care of everything. We did an inventory via video call with them. We scheduled the collection date and the delivery date. Special thanks to Nigel who helped us through this move.

27 de setembro de 2019
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Resposta da Universal Removals

Dear Mo many thanks for your kind review for your house move back from France to the U.K. regards Universal Removals

Classificada 5 em 5 estrelas

We recommend

We moved to UK from Toulouse , after all the review we read on the internet about many movers company we were very worried about or things and especially the timing. We went a head with Universal Removals and we were impressed by the service, we get our belonging exactly the date that we request , our contact Nigel was always available to us when ever we had question. We recommend universal Removals.

27 de setembro de 2019
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Resposta da Universal Removals

Dear Majida many thanks for your kind review for your 4 bed house move of 28 cubic meters from Toulouse France to the Midlands GB regards Universal Removals

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