Use The Sun Opiniões 

177
•
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

Ben and George carried out the installation work in a very professional way and kept us fully informed of what was happening. Explained everything on completion and they left the house clean and ti... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Jack and John were here to put up solar panels for us. We found them to be very friendly, helpful and hard workers. Really pleased with the work they did and would definitely recommend them

A empresa respondeu

Classificada 5 em 5 estrelas

I had Jack and Matt complete an installation for us. From end to end they both made sure the customer experience was a great one. From the start and introducing themselves, explaining the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The three guys arrived very promptly and got to work straight away. They were efficient and friendly and I had no worries leaving the house unlocked and popping out. They even replaced a couple... Ver mais

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Informações sobre a empresa

  1. Empresa de energia solar

Informação fornecida por diversas fontes externas

Specialising in Tesla Batteries, Air Source Heat Pumps, Solar PV and everything renewable. Our moto – we will never try and sell you something unless we know it will work for you (and we have negative feedback to prove it!) Call Use the Sun on 01268 727903 email us at sales@usethesun.co.uk or visit our website www.usethesun.co.uk – we look forward to hearing from you!


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

177 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(177)

36 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fantastic service from survey/quote to…

Fantastic service from survey/quote to install/handover of EV charger.
very quick and efficient service from knowledgeable staff across the board.

Definitely recommend!

13 de setembro de 2025
Opinião espontânea
logótipo da Use The Sun

Resposta da Use The Sun

Thank you Jack. I have passed your review on to the team, they work hard, it makes everyone feel good to be appreciated. All the best

Classificada 5 em 5 estrelas

Fantastic company

The service from Use The Sun has been impeccable.

Lee completed the survey and was extremely knowledgeable and broke it down clearly into what would happen and how etc.

Keeleigh in the office was great with passing me information and answering my many questions

Scott and Andy who did the install arrived promptly and got the work done extremely quickly and showed me the app and how it worked.

You have a great team and a credit to the company

Fantastic job and I would certainly recommend them to anyone and I look forward to free some electricity

18 de agosto de 2025
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Resposta da Use The Sun

Thanks Matt. I have passed on your comments to all concerned. Getting a review like this really bolsters the spirits and on behalf of the team I would like to thank you for your kind words
Happy generating!

Classificada 5 em 5 estrelas

They know their stuff and are good at what they do

I was in the market for both Solar and Heat pump installation. I had several quotes from the bigger suppliers without a single home survey. This company were recommended to be by my Electrician. He had been on site at the same time as Use the sun and was impressed by the quality of their work. From initial phone call to final installation, I have been impressed. I was offered lots of advice and guidance, but never felt that I was being pushed into buying something I never needed. The Horizontal cylinder in the loft and the associated pipe work is first class. The solar was up and working same day and I am glad I went with their advice for a bigger battery.

27 de junho de 2025
Opinião espontânea
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Resposta da Use The Sun

Hi Andy - thank you for your kind words, they have been passed on, we are, as you said, a small company and work really hard and appreciate being appreciated.

Classificada 1 em 5 estrelas

Do you want to upset your neighbours

Do you want to upset your neighbours? Perhaps you don,t get on with them! If thats the case,then these cowboys will do a cracking job for you! They were working at next doors property,and blocked my drive. When asked to move it, i got a load of verbal.They threw rubbish in my garden,and were spitting all the time.Disgusting.I could go on,but i would be here all night

1 de julho de 2025
Opinião espontânea
logótipo da Use The Sun

Resposta da Use The Sun

Hi Trevor. I am so sorry. Could you please contact the office and let us know who your neighbour is so we can identify the operatives. There is no excuse for this and it really is not the sort of behaviour we are known for

If you can also let us know your address I will send someone down to clear the rubbish immediately

Again, please accept my apologies, this will be addressed!

Classificada 5 em 5 estrelas

Great.

This post was originally a 1* due to a driver but since this review the business has got in contact with me within minutes of opening. The matter got dealt with within one phone call and the lady was very lovely and professional. The complain was taken very seriously to and they dealt with it quickly. I can’t comment on the work they offer but as a business they seem brilliant.

28 de junho de 2025
Opinião espontânea
logótipo da Use The Sun

Resposta da Use The Sun

Hi Jade
Thank you! We have had a chat with the driver and he apologises. His actions were not acceptable and thank you for bringing it to our notice
Wish you well
Charles

Classificada 5 em 5 estrelas

USE THE SUN A PROFESSIONAL SERVICE

If you want a professional and competitive service, use the sun should be your go to! from start to finish faultless installations. I would like to send my sincere thanks to Eddie and his Team.

20 de maio de 2025
Opinião espontânea
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Resposta da Use The Sun

Hi Moe. Thank you for your review. It was a joy working with you. May the sun shine on your panels, all the best C

Classificada 5 em 5 estrelas

From enquiry to completion - perfect!

From enquiry to completion, my solar system was installed in a most efficient, professional and knowledgable way in under 2 weeks! Lauren & Keeleigh in the office were most helpful and efficient and the installers, Andy and Scott were tidy, fast and very careful to hide cables and take care with our property. The scaffolders were also fast. careful and professional. Price was very competitive and the system is already showing self sufficiency and even exporting back to grid. I have no hesitation recommending this company.

15 de maio de 2025
Opinião espontânea
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Resposta da Use The Sun

Hi Andy, so many people named, thank you, I shall make sure they all know that they are appreciated. Many thanks for the review and happy generating

Classificada 5 em 5 estrelas

I recently had a solar system installed…

I recently had a solar system installed and to say I was impress is an understatement. The installation was professional from start to finish. To Lauren R in the office, what can I say, she was an absolute dream to deal with. So friendly, a true professional and a credit to her team.

7 de maio de 2025
Opinião espontânea
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Resposta da Use The Sun

Thank you Alex, it was a joy working with you and, yes, Lauren is rapidly becoming one of our customer service superstars

Classificada 5 em 5 estrelas

Thank you Use The Sun…

I’d like to take a moment to recognize Lauren R for her outstanding efficiency and helpfulness in the office. She goes above and beyond and her kind nature makes it a pleasure to deal with her.

2 de maio de 2025
Opinião espontânea
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Resposta da Use The Sun

Dear Michelle
Thank you for taking the time to write a review. As a team we really appreciate it, I have passed on your comments to Lauren who is very happy.
All the best

Classificada 5 em 5 estrelas

Fantastic Service & great after sales !

Great service & competitive price. I have had solar panels installed at my home and then my office with UTS. A lot of companies are good at selling the system to you...but the after sales is also very important. UTS have great after sales. Had an issue with the app. Keeleigh from UTS Customer support dealt with the issue immediately and sorted everything out. So I would definitely recommend Use The Sun.

7 de maio de 2025
Opinião espontânea
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Resposta da Use The Sun

Thank you, it is important to us that we never take our clients for granted and excel at every stage, I have sent Keeleigh your message, she is fantastic. Tank you

Classificada 5 em 5 estrelas

A friendly family business that has…

A friendly family business that has serviced our panels for over a decade.
Reliable and trustworthy I cannot recommend this company highly enough.
A first class service!

7 de abril de 2025
Opinião espontânea
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Resposta da Use The Sun

Thank you Lois, I have passed on your comments and my thanks to the team.

Classificada 5 em 5 estrelas

Excellent Service

Excellent, swift and friendly service.
Superb communication throughout from everyone, thank you so much.

7 de abril de 2025
Opinião espontânea
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Resposta da Use The Sun

Thank you. God reviews mean a lot to the team who strive to do the best job possible. All the best

Classificada 5 em 5 estrelas

Lucy totally sorted my problem

I spoke to Lucy about a problem I had as I had received a request from my FIT provider for a Schematic diagram of my Solar Installation. The original Installer had not provided me with a schematic drawing of the system and had ceased trading. I contacted Use the Sun as they had carried out remedial works for my insurer. Lucy was extremely helpful and went to trouble to sort out my issue.
Thank you very much Lucy!

2 de abril de 2025
Opinião espontânea
logótipo da Use The Sun

Resposta da Use The Sun

Thank you for your review, it was our pleasure

This does highlight the importance of using accredited firms for installation even though they maybe a tad more expensive. We were not the original installers, we were called in by HIES to carry out remedial works in their absence. Of course, to do so, we had to recreate paperwork that was missing, such as the schematic, and were very happy to share this with you when you needed it

Hopefully now all is up and working as it should and will continue to do so for very many years

All the best

Classificada 5 em 5 estrelas

Fantastic service and great value

Fantastic service and great value. Would not hesitate to recommend to anyone.

30 de março de 2025
Opinião espontânea
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Resposta da Use The Sun

Thank you for your review, I have passed it on to the team. We strive to do the best we can and are delighted when it is appreciated - many thanks

Classificada 5 em 5 estrelas

Excellent Installers

Our Solar Panel providers (Evergen Solar) employed "Use the Sun" to instal our panels. Keith (from the Doncaster branch) carried out a detailed survey of our house prior to the scaffolding being erected. Josh and Keith arrived on time on the day agreed and carried out the installation very efficiently. They were both very courteous and completed the work without problems. Josh guided us through the system controls and monitoring application expertly and with care. They could not have been better!

17 de março de 2025
Opinião espontânea
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Resposta da Use The Sun

Thank you Barry. Always good to hear the team has done a good job, I will pass on your appreciation, many thanks

Classificada 5 em 5 estrelas

Excellent job done

The engineer did really well serviced the air source pump not just a quick clean of some filters but also went through settings that had been used when first installed 6 years ago after he'd been the pump worked alot better and more efficiently sorted out a hot water issue a very good job done

5 de fevereiro de 2025
Opinião espontânea
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Resposta da Use The Sun

Thank you Stephen, delighted to hear the guys did a thorough job, I will pass on your comments to them and their manager. All the best. Charles

Classificada 5 em 5 estrelas

Super service!

Super service, the plague has obviously passed! We just had our solar panels fitted and the installation couldn't have gone more smoothly. Nice guys, arrived on time, panels boxes and battery where we wanted them. Neat cabling etc. Swept up all debris. Many thanks.

Highly recommended.

25 de fevereiro de 2025
Opinião espontânea
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Resposta da Use The Sun

Hi John

Thank you for your review. This is what we strive for on every installation and it is fabulous to hear our customers believe we are meeting our standards

All the best and looking forward to the sunshine and significant generation

Regards

Charles

Classificada 5 em 5 estrelas

Highly recommend Eddie and all of Use…

Highly recommend Eddie and all of Use The Sun. From start to finish, excellent communication and fuss free installation of EV charger and solar panels with battery. Would happily recommend them. Looking forward to my solar future .Thank you

17 de fevereiro de 2025
Opinião espontânea
logótipo da Use The Sun

Resposta da Use The Sun

Thank you Tina, I have passed on your comments to the team who are delighted to have another satisfied customer

Classificada 5 em 5 estrelas

Simply top-class customer service at…

Simply top-class customer service at every level.
From initial contact with Eddie offering advice based on years of experience, to Keeleigh & Lauren facilitating a very pleasant visit by Lee to survey and offer further advice, to finally Andy & Scott professionally installing a perfect system explaining everything along the way.
All this in a timeframe that suited us, this is customer focus & service at the very highest levels. All coupled with very competitive pricing.
Followed up by Keeleigh calling post-installation checking everything is ok and we're satisfied, of course we are!
Use The Sun are very highly recommended by us, you'll have a great experience with the company!

6 de fevereiro de 2025
Opinião espontânea
logótipo da Use The Sun

Resposta da Use The Sun

Thank you Matin, it was a pleasure to instal and you know where we are if you need us again - all the best

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