Valerie Mason Opiniões 

Received repeated messages about the shipment being delayed. Finally received a message stating that it was delivered. I order online constantly and seems like this is the only ever "confirmed" delivery that I did not actually receive. I would NOT advise shopping with this brand! Very shady. At least if you purchase thru the TikTok shop and you don't receive your costume jewelry, TikTok with give you a credit.

So first thing, no weird smell. That sounds so specific but if you've bought cheap jewelry you know exactly what I mean. That metallic chemical smell. Nothing. It just smells like nothing, which is what jewelry should smell like.

I put it on straight out of the box and then I just kept looking at my hand for like an hour. Doing dishes, looking at my hand. Making coffee, looking at my hand. That's a good sign I think.

I received a buy one get one free offer that consisted of 7 bracelets. 5 of the bracelets were bangle bracelets that do not open. I contacted customer service several times, and even sent them a video of a bracelet not opening. they won't take the bracelets back for a refund without me paying for shipping. I refuse to pay to return defective products. They also won't send replacements for the defective bracelets. DO NOT ORDER FROM THIS COMPANY

It came in this little pouch inside the box and honestly I've kept the pouch, which says a lot because I throw everything away. My friend came over and picked up the box and went wait is this real. That was before she'd even seen the jewelry.

I bought one of their “higher end” bracelet stacks, they were so cheap. One tarnished to almost black within two weeks the other three closures were so flimsy they keep opening to the point of me losing two of them. After spending literally weeks going back and forth with customer service providing proof via photos and videos they declined to remedy the situation. Poor quality and poor customer service. Really awful experience. Highly DO NOT RECOMMEND

I bought a few pieces thinking I could keep them on, not have to take them all while I shower go in the pool, unfortunately to my disappointment the necklace that I purchased has now turned black after two weeks of wearing it

The two nail bracelets were okay, the snake bracelets are too large and clover bracelets look cheap.

I'm not gonna lie, I ordered this expecting to be a little bit disappointed. Like I'd budgeted for that emotionally. And then I opened it and I just went oh. Out loud. In my kitchen. By myself.

So this is the part where usually you can tell. Like you take it out of the packaging and there's that slightly cheap shine, you know the one, kind of yellow, kind of plasticky. This is not that. It's warm. It sits on your skin properly.

The bracelets I got are wonderful! They are good quality and very pretty. The shipping takes awhile but it’s worth the wait! I will definitely be placing another order!

Okay so it came in like four days which I was not expecting. And it's in this little cream box, nothing crazy, but it feels nice. And I opened it and my first thought was oh this is heavier than I thought it would be. That's the thing that gets you. It doesn't feel like the flimsy stuff.

After reading all the negative reviews I was extremely scared for my purchase 🥴 but honestly everything went well and I am very pleased with my purchase!!! I ordered my bracelet set on 6/23/2026 and received on 7/10/2026…just in time for my birthday!! The set is also really pretty!! I just wish it was a lighter gold color. But other than that I am very happy with my purchase!!

I love my order. Was received on time. Have received a lot of compliments ☺️ on my bracelet.
Thank you. Will order again.

Horrific experience! I never received my order. Based on reviews I've read, the quality of the merchandise sucks too. Spend your money elsewhere.

Very poor quality product, tarnish after a couple of wears , I don’t recommend!!!

Honestly after the first one didn’t come through to me, I was hesitant that the second attempt got to me. And it did. Sophie was very helpful making sure that it would get to me

I have experienced bad customer service with this company as they never hear me out with the back-and-forth emails. After 2 months I have never received my bracelet order. Pictures from website appears to look great but I will never know how the order looks because I have never received them, $54.00 down the drown. I will try and call my bank to request refund. I suggest you reconsider purchasing from this Valeri Mason company.

My first order did not arrive, so I had to call and arrange a second shipment. This took time to arrive as well.
Despite those issues, I'm happy with the items.
Thanks!

Tengo sentimientos encontrados ya que mis primeros pedidos tardaron más de un mes en llegar. Los segundos nunca llegaron , les escribí y ellos se disculparon al parecer tenían problema con la empresa de entregas.
Ellos se disculparon y me comunicaron que cambiaron de empresa de entrega y que me enviarían nuevamente mi pedido y lo hicieron y se tardó el tiempo estipulado en su publicidad.

Los artículos son muy bonitos se ven finos y delicados he comprado plateado y dorado y a pesar que los dos son bonitos los dorados están cambiando de color se están volviendo oscuros sin mojarlos.

Me alegra que hayan solucionado su problema con las entregas