Great customer service, I ordered the wrong vape flavours all my our fault and they have picked up the old and sent off the new and was so helpful. I couldn't thank you guys enough thank you.
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Leia as opiniões dos outros
I placed my first order with this company and it arrived promptly. Unfortunately there was an issue with one of my vapes where it leaked (this does happen sometimes with the brand I use) anyway, I imm... Ver mais
A empresa respondeu
Happy with the purchase will definitely use this seller again price very reasonable
Used Vape House for a short while now. Always really fast delivery, even the standard option generally arrives within 1-2 days. Had the wrong flavour vape sent out to me accidentally so of course I em... Ver mais
Informações sobre a empresa
Escrito pela empresa
About VapeHouseUK VapeHouseUK is a trusted and leading retailer in the UK’s vaping industry, committed to providing high quality vaping products and exceptional customer service. Whether you're new to vaping or a seasoned enthusiast, we offer a wide selection of premium e-liquids, vape kits, prefilled vapes, coils, and accessories from top brands at competitive prices. Founded with a passion for helping smokers find a better alternative, VapeHouseUK focuses on offering reliable, safe, and satisfying vaping experiences. Our team stays up to date with the latest industry trends and regulations to ensure our products meet high standards of quality and compliance. We pride ourselves on fast dispatch, secure packaging, and efficient delivery, with various shipping options to suit your needs. Our customer support team is always ready to assist with product advice, order queries, or troubleshooting. At VapeHouseUK, we don’t just sell products, we build lasting relationships with our customers. Whether you shop online or connect with us via social media, we aim to provide a smooth and enjoyable experience every time. Join thousands of satisfied customers and make VapeHouseUK your go-to destination for all things vape.
Informações de contacto
128 City Road, EC1V2NX, London, Reino Unido
- support@vapehouseuk.com
- vapehouseuk.com
4,7
Excelente
242 opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 80% das suas opiniões negativas
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Resposta da Vapehouseuk
Hi Natalia,
Thank you so much for the great review! We’re delighted everything arrived exactly as ordered and on time. We appreciate your support and hope to serve you again soon!
Delivered on time.
Delivered on time.
Bought 2 Pro Max. 10k puff. Blueberry both leaked.
5 de agosto de 2025
Resposta da Vapehouseuk
Hi Sharon, thank you for your feedback. We’re glad your order arrived on time, but we’re really sorry to hear about the leakage issue with the vapes. This isn’t the experience we want for our customers. Please reach out to our support team so we can make this right for you.
Fantastic service
Fast delivery and easy to use website, will definitely be a returning customer
5 de agosto de 2025
Resposta da Vapehouseuk
Hi Jordan, thank you for your fantastic feedback! We’re thrilled you found our service, delivery, and website to your liking. We can’t wait to welcome you back as a returning customer.
I received my purchases very quickly
I received my purchases very quickly! Love this website.
Its amazing for me and i save so much money aswell.
4 de agosto de 2025
Resposta da Vapehouseuk
Hi Holl, thank you for the amazing feedback! We’re delighted you love the website and that your order arrived so quickly. It’s wonderful to hear you’re saving money too, looking forward to welcoming you back soon!
Resposta da Vapehouseuk
Thank you, M. Morris. We’re delighted to hear you found our service great and fast. Your feedback means a lot to us.
Resposta da Vapehouseuk
Hi Fiona,
Thank you so much for your lovely feedback! We’re really glad you found the delivery fast and efficient, and that ordering was easy for you. It’s a pleasure to have you with us, and we look forward to serving you again soon!
Warm Regards,
Fast and easy to use and super fast…
Fast and easy to use and super fast delivery great company
6 de agosto de 2025
Resposta da Vapehouseuk
Hi Denise,
Thank you so much for your kind words and continued support since 2023! We’re delighted to hear you find our service fast, easy to use, and appreciate the super quick delivery. It means a lot to us to have you as a loyal customer.
Best regards,
Resposta da Vapehouseuk
Hi Lillie,
Thank you for your wonderful feedback! We’re so happy to hear you enjoyed the fast delivery and loved the products. We can’t wait to welcome you back for your next purchase!
Best wishes,
Excellent experience with super quick…
Excellent experience with super quick delivery 👌
9 de agosto de 2025
Resposta da Vapehouseuk
Hi Nick,
Thank you so much for your fantastic review! We’re thrilled to hear you had an excellent experience and appreciated our quick delivery. Looking forward to serving you again soon!
Best regards,
Resposta da Vapehouseuk
Dear Mark,
Thank you for taking the time to leave us a 5-star review. We’re pleased to hear you were satisfied with the prompt delivery, fair pricing, and that the product met your expectations. We truly value your support and hope to serve you again in the near future.
Kind Regards,
Vapehouseuk
Great company and fast delivery
Easy to order and great products at a great price. I ordered on Thursday evening and they arrived well packaged on Saturday morning.
I will definitely be using them again.
2 de agosto de 2025
Resposta da Vapehouseuk
Hi Nicola,
Thank you for your wonderful review and kind feedback. We're delighted that you found the ordering process straightforward and were pleased with both our products and delivery speed. It’s great to hear everything arrived promptly and well-packaged. We truly appreciate your support and look forward to welcoming you back again.
Kind regards,
Vapehouseuk
Resposta da Vapehouseuk
Hi Christos,
Thank you so much for your 5-star review! We're thrilled to hear you enjoyed our great prices and fast delivery. Your support means a lot to us, and we look forward to serving you again soon!
Best regards,
Vapehouseuk
I ordered and paid for 4 day delivery…
I ordered and paid for 4 day delivery and it's not getting delivered till Tuesday 8 days since putting my order in.you ripp off delivery times.saying it went too Enniskillen and needed to be rescheduled.unexceptable. will not be ordering from you again. Poor poor very poor
21 de julho de 2025
Opinião espontânea
Resposta da Vapehouseuk
Hi Kevin,
We're very sorry to hear about your recent experience. We completely understand your frustration, especially after paying for 4-day delivery and not receiving your order until 8 days later.
We do our best to ensure all orders are delivered on time, but unfortunately, in this case, there was an error on the part of Royal Mail which caused the delay. We did send you an email regarding the rescheduling, and we're truly sorry for the inconvenience caused.
This is not the level of service we aim to provide, and we understand your disappointment. If you haven't already, please get in touch with us direct, we’d really like the opportunity to make this right.
Kind regards,
Vape House Uk.
Used Vape House for a short while now. Always really fast delivery, even the standard option generally arrives within 1-2 days. Had the wrong flavour vape sent out to me accidentally so of course I emailed to resolve the issue. What a swift process it was! Polite and friendly staff were so helpful! Super easy, super simple and super reliable. Great company! Thank you Vape House!
17 de maio de 2025
Opinião espontânea
5 stars
First time ordering from here! Would highly recommend, the delivery is super fast :)
18 de fevereiro de 2025
Opinião espontânea
BEST VAPE SHOP.
I have been buying from vape house for many months now....I cannot rate them high enough....my vapes always arrive very quickly....customer service 10 out of 10....if I ever need help the staff respond quickly and resolve any issues I have....they are so helpful....they are very friendly and will do anything they can to help....I won't buy my vapes anywhere else now
31 de julho de 2024
Opinião espontânea
Regular customer here
Regular customer here.
Excellent customer service. Fast delivery. 5*
21 de julho de 2024
Opinião espontânea
disposable
Very fast delivery of theses guys. And vapes work really well. Keep it up all. Big many thanks.
21 de maio de 2024
Opinião espontânea
Been a regular customer for a good…
Been a regular customer for a good while now, really good choice of vape pens and flavours, super fast delivery from payment to actually receiving the order and very reasonable prices. Customer service and package tracking service is always on point, I always know when to expect them through the door. Yes sometimes the vape pens themselves clog up inside but that's to be expected with disposable vape pens, not the shops fault, just a chance you take. Definitely recommend to anyone!
27 de fevereiro de 2024
Opinião espontânea
My fave vape shop!
Ive been ordering vapes from here for months now. Im always kept up to date and my vapes always arrive on time. Amazing range of vapes and at the best prices you cant go wrong. Ive tries a few other vape shops but vapehouse are just quick and easy no hassle. Definitely recommended
10 de janeiro de 2024
Opinião espontânea
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