Great customer service, I ordered the wrong vape flavours all my our fault and they have picked up the old and sent off the new and was so helpful. I couldn't thank you guys enough thank you.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I placed my first order with this company and it arrived promptly. Unfortunately there was an issue with one of my vapes where it leaked (this does happen sometimes with the brand I use) anyway, I imm... Ver mais
A empresa respondeu
Happy with the purchase will definitely use this seller again price very reasonable
Used Vape House for a short while now. Always really fast delivery, even the standard option generally arrives within 1-2 days. Had the wrong flavour vape sent out to me accidentally so of course I em... Ver mais
Informações sobre a empresa
Escrito pela empresa
About VapeHouseUK VapeHouseUK is a trusted and leading retailer in the UK’s vaping industry, committed to providing high quality vaping products and exceptional customer service. Whether you're new to vaping or a seasoned enthusiast, we offer a wide selection of premium e-liquids, vape kits, prefilled vapes, coils, and accessories from top brands at competitive prices. Founded with a passion for helping smokers find a better alternative, VapeHouseUK focuses on offering reliable, safe, and satisfying vaping experiences. Our team stays up to date with the latest industry trends and regulations to ensure our products meet high standards of quality and compliance. We pride ourselves on fast dispatch, secure packaging, and efficient delivery, with various shipping options to suit your needs. Our customer support team is always ready to assist with product advice, order queries, or troubleshooting. At VapeHouseUK, we don’t just sell products, we build lasting relationships with our customers. Whether you shop online or connect with us via social media, we aim to provide a smooth and enjoyable experience every time. Join thousands of satisfied customers and make VapeHouseUK your go-to destination for all things vape.
Informações de contacto
128 City Road, EC1V2NX, London, Reino Unido
- support@vapehouseuk.com
- vapehouseuk.com
4,7
Excelente
242 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
3rd order from here
3rd order from here. I had an issue with a vape from my second order. I emailed customer service, I had a quick and friendly response. My issue was resolved with no problems. Will be a regular customer now.
5 de janeiro de 2024
Opinião espontânea
Very bad customer service never answer…
Very bad customer service never answer , your order will never come, you money will never refunded . Do not wast your money on unknown online seller
1 de dezembro de 2023
Opinião espontânea
i order £56.00 of vapes got a email…
i order £56.00 of vapes got a email saying posting it waited 4 days and nothing so i emailed them and no one answered the phone when i rang at all i tried lots of time then after about 5 hrs got a email back saying sorry we have run out of stock we will refund you your money in 3 to 5 days bad customer service take my money and make me wait for a refund in this day and age we you order they should now if they have stock or not when you order not take your money bad show bad contact and bad customer service
22 de outubro de 2023
Opinião espontânea
Woohoo
Woohoo, 1st reviewer for vapehouse, I ordered 2 PRIME BAR vapes from here on 26th april(yesterday). Used a discount code for 1st time buyer, the order came the next day(27th april..today) Very quick delivery and quality of the vapes are amazing. I wish i could attatch an image, they are good value also. Will definately be buying more from here. Blue raspberry and gummy bear prime bars are very nice, these are the 2 flavours i ordered. And i like how they have foldable mouthpieces. Very nifty for stopping dust from your pocket entering the mouthpiece. Definitely recommend vapehouseuk.com and definitely can trust you will recieve order and wont be disappointed. Rest assured my reviews are genuine based off my experience, take a look at my profile to know iam a genuine reviewer here on trustpilot, my reviews are based my on honest opinions and personal experiences with companies.
27 de abril de 2023
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.