Vaping101 Opiniões 2107

Resposta da Vaping101

Actualizada a 13/05/2025

Fantastic!!!!!!! It's been ages but we have another one. Absolutely oozing self entitlement.

You selected a 2-4 day delivery service and complain that it is not delivered by 1pm the next day pmsl

We explained to you how all couriers that service Aberdeen work but you somehow know better? But wouldn't call any of them to confirm.

Oh and by the way, 16 orders NOT the 30 you claim which further goes to show how much of a liar you are.

Full conversation below -

You - I’m from Aberdeenshire, when I order the buffoons at royal mail keep sending my parcels to Glasgow for some bizarre reason this is the 3rd time it’s happened, delaying delivery for absolutely no reason, I’m literally 40 mins away.

Is there a way I can mitigate this because I order from you for fast delivery but at this point I might aswell go elsewhere if they are going to send my order around the country every time.

V101 - Hi there Bradley,

Thank you for reaching out to us.

We agree it is annoying but the issue is that Glasgow is the closest Royal Mails sorting center to Aberdeen. So, all parcels go there to get sorted for the proper locations. I checked your order and can see that Tracked 48 was used this is a 2-4 working day service. Tracked 24 will be 1-2 working days and Guaranteed Next Day is the only one that Royal Mail is able to Guarantee for next day delivery.

We are really sorry but this is something that is out of our control, all shipping companies send the parcels to the main sorting hub before they come back. We are away to add DPD back on as a shipping courier, which might be a faster option however like Royal Mail, UPS they too send all parcels to their main sorting office before they end up coming back for delivery. This is standard all across all courier companies, they tend to have their main hubs in bigger cities.

Thank you,

You - It’s only been sent to Glasgow 3 times out of probably 30, usually it arrives the next day after dispatch, you can check the tracking on all my previous orders for proof of that.

Including the last one:

So no all parcels don’t get sent there…

And regardless of service used, whenever I post anything myself to anybody local it arrives next day, hence why I just use tracked 48.

Will be ordering from elsewhere from now on due to the misinformation you just provided, sounds like excuses.

V101 - Hi Bradley

Your tracking may not show it's journey to Glasgow but that's exactly what happens. All couriers ship all parcels to their hubs before distributing across the UK.

The joys of living in Northern Scotland.

But we are not lying, you could easily verify with the couriers yourself.

You - Okay so you are telling me every order I make shows it arriving at Aberdeen MC late the night before it’s delivered, gets sent down 4 hours+ to Glasgow and back up all within the same day and gets delivered by 1pm, they also mysteriously don’t add that part of the journey to the tracking on 95%+ of the orders I make… Is there some new telepathic delivery system RM are using or are you taking me for a laugh?

My local postie gos and gets all the post at 8-9ish, so that scenario is statistically impossible.

Why is it the couple ones that do show Glasgow MC on the tracking arrive a day or two later than the ones that just show Aberdeen MC?

V101 - Hi Bradley

This is something you would need to take up with Royal Mail or any of the other couriers. All of them have told us this is how it works.

You - Cool enjoy the 1 star review, if your adamant on denying it’s always going to turn small issues into big ones 

V101 - Very mature. We bid you farewell 

You - Will add your sarcastic comments to the review also. 

V101 - I look forward to replying. Full of self entitlement. We explained how ALL couriers work in Aberdeen, you think you know better. 

Response 1 - Your SAR you requested was responded to in full with all details at 17:17 today, 2 hours after you made it. You're welcome.

Resposta da Vaping101

22/02/2025

Hi David, this is a very strange one, this was back in 2021!!!!

We REFUNDED you on 11th November 2021, you will have email notification at 12:56 on 11th Nov 2021 and I suggest checking back your bank records around that date, it takes a few days for your bank to process.

Below from our system -

"11 November 2021
Refund notification email was sent to David Smith (davidsmith728@btinternet.com).

12:56


£57.99 GBP was refunded to Viva Wallet.
12:56"