vetslovepets.com.au Opiniões 

59
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Extremely easy online ordering process, quick delivery of products & very reasonable pricing (if I purchased from my regular clinic I'd be paying 3x as much). Reordering from my on-file script for my... Ver mais

Classificada 5 em 5 estrelas

It was so easy to order the prescription medicine I need for my dog. Delivery was quick and simple and prices significantly better than my local vet. I will continue to source meds from vetslovepets... Ver mais

Classificada 5 em 5 estrelas

Love VLP as i can easily manage my auto subscription and i earn reward points which really help when having horses!!

Classificada 2 em 5 estrelas

Your site needs updating ... It is old and not smooth to use I cannot access PayPal Accessing my reward points is a minefield. Close to being over VLP

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos para animais de estimação
  2. Farmácia online
  3. Loja de animais de estimação
  4. Farmácia veterinária

Escrito pela empresa

Vets Love Pets is reimagining how Australians access pet health essentials: by making expert care more accessible, affordable, and vet-backed from start to finish. Founded in partnership with local clinics, we help pet parents follow through on expert advice with confidence. Every product is thoughtfully selected: vet-trusted, pet-focused, and fairly priced. It’s designed to complement the care that starts in your clinic, and support the vets who make it possible. Why We Exist When a vet recommends a product in clinic, there can be a disconnect between that advice and what happens at home. Pet parents are left comparing lookalikes online or defaulting to generic retailers. Vets Love Pets helps by giving pet parents a simpler, more reliable way to act on expert guidance, without compromise. Every product is carefully selected with veterinary input and designed to help strengthen continuity of care. We stock products for dogs and cats, all the way through to birds, small animals, horses and more. What We Offer Vet-Trusted Range We only stock what vets trust. Every product meets clinical standards and has a clear purpose, from prescription diets and supplements to everyday health essentials. Accessible Pricing Expert care shouldn’t come with a premium. Our prices are intentional: fair, transparent, and built for real-life budgets. Continuity of Care Founded in partnership with local clinics, Vets Love Pets gives pet parents the clarity to act confidently on the care their vet recommends, without compromise.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

59 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(59)

58 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Smooth and easy transactions start to end

Easy ordering experience. Prompt service and great prices. Makes a huge difference when faced with years of filling prescriptions for pets.

17 de maio de 2026
Opinião espontânea
logótipo da vetslovepets.com.au

Resposta da vetslovepets.com.au

Thank you for your kind feedback regarding our Pharmacy! It is our goal for the customer experience to be as easy as possible and we are glad to hear it is working out for you!

-Richie, Vets Love Pets

Classificada 5 em 5 estrelas

Prices are excellent value especially…

Prices are excellent value especially for a pet that needs medication for life now, and delivery was on time with no issues
Would recommend vetslovepets to anyone

19 de maio de 2026
Opinião espontânea
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Resposta da vetslovepets.com.au

We highly appreciate your recommendation! Competitive pricing is extremely important to us as well. We hope and pray for your pet's good health!

-Richie, Vets Love Pets

Classificada 4 em 5 estrelas

Available specialist medical range

Available specialist medical range

31 de maio de 2026
Opinião espontânea
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Resposta da vetslovepets.com.au

Thank you for your review! We are pleased to hear that you are satisfied with our range of products!

-Richie, Vets Love Pets

Classificada 5 em 5 estrelas

Great competitive option for speciality…

Great competitive option for speciality foods for you favourite pet

30 de maio de 2026
Opinião espontânea
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Resposta da vetslovepets.com.au

Thanks for your great review! We shall keep prices as low as we can as competitive pricing is important to us.

-Richie, Vets Love Pets

Classificada 5 em 5 estrelas

Great prices and service,quick delivery…

Great prices and service,quick delivery and I recommend using this company

27 de maio de 2026
Opinião espontânea
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Resposta da vetslovepets.com.au

We highly appreciate your recommendation! Glad to hear that our services were to your satisfaction. We shall keep this up and endeavour to serve everyone with high standards.

-Richie, Vets Love Pets

Classificada 5 em 5 estrelas

Great value for money in comparison to…

Great value for money in comparison to other companies. I only want the best for my pets, so being able to save a little bit on products is fantastic. Thank you so much for.

27 de maio de 2026
Opinião espontânea
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Resposta da vetslovepets.com.au

We highly appreciate your review! Competitive pricing is truly important to us and we thank you for choosing Vets Love Pets. We believe that every little bit of saving helps.

-Richie, Vets Love Pets

Classificada 5 em 5 estrelas

Easy process, great prices

Easy process, great prices and products.

26 de maio de 2026
Opinião espontânea
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Resposta da vetslovepets.com.au

Thank you for your positive review! We are pleased to hear you find our seamless ordering process easy and manageable.

-Richie, Vets Love pets

Classificada 5 em 5 estrelas

Perfect service

Perfect service

25 de maio de 2026
Opinião espontânea
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Resposta da vetslovepets.com.au

We are glad to hear about your experience with us! Thank you for your review and we aim to provide you with the same level of service to your future orders as well!

- Richie, Vets Love Pets

Classificada 5 em 5 estrelas

Great prices and free delivery options plus rewards

Found this website after searching for a specific product namely Prime100 kangaroo fillet treats. My dog loves them, I use them for dog training. They are very healthy cooked premium kangaroo with no hidden nasties, like salt and food colourings.

The product was easy to find on vetslove pets, checkout was smooth and had free delivery options. After purchase, I was kept informed throughout the process until delivery, Will shop here again.

29 de abril de 2026
Opinião espontânea
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Resposta da vetslovepets.com.au

Thanks so much for the lovely review! So glad your dog is loving the Prime100 kangaroo fillets, they're one of our favourites for training too. Really pleased the whole experience from checkout through to delivery felt smooth.

— Olivia, Vets Love Pets

Classificada 5 em 5 estrelas

Amazing website to stock my dog’s food…

Amazing website to stock my dog’s food and sometimes purchase the medications from them too.
Delivery is always super fast, usually 2-3 days to Melbourne. Really happy to find them.

14 de maio de 2026
Opinião espontânea
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Resposta da vetslovepets.com.au

Thanks, this made our afternoon! So glad we're your go-to.

— Olivia, Vets Love Pets

Classificada 5 em 5 estrelas

My vet told me to use this website and…

My vet told me to use this website and now I know why - it's awesome! Not filled with junk brands like lots of others and i got my delivery way quicker than the one I was using before.

21 de abril de 2026
Opinião espontânea
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Resposta da vetslovepets.com.au

This made our day. Vet recommendations mean a lot to us, and we work hard to only stock brands we'd genuinely use for our own pets. Thanks for sharing!

— Olivia, Vets Love Pets

Classificada 5 em 5 estrelas

So glad I discovered this website for my dog supplies and medication

So glad I discovered this website! I have been using them for about a year now and have been so impressed with their reliability and customer service. Nearly all my deliveries have arrived really quickly and the one time it didn't, their customer service team helped me sort out the issue with Australia Post. My dog is on a regular prescription medication for her heart and VLP makes it super easy to order my repeats!

12 de maio de 2026
Opinião espontânea
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Resposta da vetslovepets.com.au

Thank you for a year of loyalty! We're glad the prescription repeats process is working smoothly for your dog's medication repeats. Thanks for taking the time to share.

— Olivia, Vets Love Pets

Classificada 1 em 5 estrelas

Ordered ‘In Stock’ Prime100 Dog Food – Still Waiting Weeks Later

I placed an order for Prime100 SPD Air Dried Turkey & Flaxseed dog food on 3 March after the product was listed on the website as in stock and available for purchase. Payment was taken immediately. Shortly afterwards I was informed the item was actually out of stock, and the estimated restock date has since been pushed back multiple times. The latest update would mean over three weeks of delay for an order that was supposedly “in stock”.

Unfortunately this is not the first time this has happened. The exact same issue occurred with my previous order of dog food from this store, where a product shown as available turned out not to be in stock after payment had already been processed.

What is particularly concerning is that even after these delays and notifications that the item is out of stock, the website still currently lists the product as “in stock” and available for purchase. This makes it very difficult for customers to rely on the accuracy of the store’s inventory when ordering essential items like dog food online.

Under Australian Consumer Law, businesses should not accept payment for goods if they know they cannot supply them within a reasonable timeframe. Repeatedly advertising items as available while later advising they cannot be supplied raises legitimate concerns about inventory accuracy and compliance with those obligations.

If you are searching for Prime100 dog food or other pet food online, I would strongly recommend confirming stock availability elsewhere before ordering.

3 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Your pet will starve to death waiting for the food to arrive...and it may never arrive.

I ordered food twice from them. They promise fast delivery and it arrived in 3 weeks after I put a strong claim. The apologised saying they were sending it from the wherever instead of where they claim to be and blamed the transport company. The second time was even worse....I ordered in on the 26th of november an as of the 17 of december the order has not been processed at their end. I buy dog food online all the time and this is the WORST company I have ever ordered from...they just don't care about you as a client or your pet. Run away from them.

17 de dezembro de 2024
Opinião espontânea

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