Virventures Opiniões 

137
•
TrustScore: 1 em 5

1,2

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Classificada 1 em 5 estrelas

I would stay away from this seller if I were you! I have received a mechanically defective item that doesn't stand upright when it's loaded. The seller expected me to return the item, paying the shipp... Ver mais

Classificada 1 em 5 estrelas

We recently purchased a Thermacell Patio Shield Mosquito Repellent E-Series Rechargeable Repeller. When it arrived, we discovered an issue with the amount of repellent supplied. We contacted the selle... Ver mais

Classificada 1 em 5 estrelas

Purchased product on Amazon. Received a damaged product. Contact this seller. THREE weeks later still haven't received a return label. A RETURN LABEL. Kept delaying & lying by saying things like "The... Ver mais

Classificada 1 em 5 estrelas

I ordered an item on June 27, 2019 that was allegedly shipped on July 1, 2019, I’m yet to receive it. Sears Vir Ventures has remained incommunicado. Customer service in its worse form. Numerous emails... Ver mais

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1,2

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TrustScore: 1 em 5

137 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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1,2

Todas as opiniões

(137)

7 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

DO NOT !! KEEP SHOPPING

Product arrived in broken pieces due to their poor packaging. They flat out refused return/refund because I, apparently, did not report it soon enough. I explained, we were in the midst of HURRICANE IRMA with no power, alternate housing, and still...too bad, read our policy. Horrible Horrible Horrible. We're stuck and I'm disgusted and out $$.

7 de outubro de 2017
Opinião espontânea
logótipo da Virventures

Resposta da Virventures

HI dawn merila,
We are sorry and apologize for any inconvenience this has caused you. That's definitely not what we want our customers to experience. Kindly provide your order no# so that we can resolve this issue. or please contact our 24x7 customer service team at 281 769-1742. We will be happy to help you.

Classificada 1 em 5 estrelas

Chose to ignore cancel order

I purchased an item via Walmart.com but they use Virventures as vendor for the item. 3 days after I had ordered the item it was still reading processing in cart status. I contacted the company and the answer was "we will forward this to a different team for details." This usually means they don't have the item in stock, so I cancelled the ordered through Walmart. At this point you would think that I don't have to worry about this item anymore. However Virventures refused to accept my cancellation and 3 days later I got an email that the item had been shipped and my card charged for the item.
I am now trying to get this item return but Virventures says they will charge me 20% restocking fee plus I have to pay for shipping cost. I am communicating with Walmart on this issue and will post follow up to see if Walmart will also failed to assist in resolving this issue.
Stay away from Virventures, it seems that it is a nightmare to deal with this company.

25 de julho de 2017
Opinião espontânea
logótipo da Virventures

Resposta da Virventures

HI anthony barahona,
We are sorry and apologize for any inconvenience this has caused you. That's definitely not what we want our customers to experience. Kindly provide your order no# so that we can resolve this issue. or please contact our 24x7 customer service team at 281 769-1742. We will be happy to help you.

Classificada 2 em 5 estrelas

Problem with a wine rack order

Problem with a wine rack order. I have just contacted VIRVENTURES after first reaching out to Walmart. I ordered a wine rack, but received a dining room chair. I was initially frustrated by Walmart not handling the issue with their 3rd party vendor. After a couple of attempts, I was able to get someone in customer service. When he looked up my account he asked if I ordered the wine rack, and I acknowledged yes; then he asked if I received a ding room chair. Again I acknowledged yes.
He then asked my to send a photo of what I received. I said no. I don't have the time or intention to take the time to do that.

15 de maio de 2017
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered and returned something from them via Walmart.com

I ordered something from Walmart.com that was handled through this vendor. I then had to return it after finding out I needed a different color. It took 3 weeks to get a refund and this is only after calling Walmart to help. They lie about having done things such as reissuing a refund, they don't answer their phone -- not even for Walmart -- they don't email/follow up when they say they will, they still charge a 15% "restocking fee" even if you return something unused, and the refund could take weeks longer than they say. Thank goodness Walmart intervened and issued a refund separately. It had been a week since the unused product I returned had been delivered. Virventures said they had issued a refund but Walmart confirmed they hadn't. They lied, unacceptable.

6 de abril de 2017
Opinião espontânea
logótipo da Virventures

Resposta da Virventures

HI anonymous user,
We are sorry and apologize for any inconvenience this has caused you. That's definitely not what we want our customers to experience. Kindly provide your order no# so that we can resolve this issue. or please contact our 24x7 customer service team at 281 769-1742. We will be happy to help you.

Classificada 1 em 5 estrelas

Horrible

I bought a bee house through Walmart and this company. Did not receive and the tracking number provided was invalid. I tried to get help through walmart but they put me in a terminal "live" chat with "Pricilla P. (Listening)" who never actually listened or replied to anything I wrote. I can't believe they still allow this sender to sell with them! At least Amazon will reply to me and has always backed up a misplaced or never sent item. Very unhappy with both Walmart and VirVentures.

3 de abril de 2017
Opinião espontânea
logótipo da Virventures

Resposta da Virventures

HI julie,
We are sorry and apologize for any inconvenience this has caused you. That's definitely not what we want our customers to experience. Kindly provide your order no# so that we can resolve this issue. or please contact our 24x7 customer service team at 281 769-1742. We will be happy to help you.

Classificada 1 em 5 estrelas

CUSTOMER BEWARE!!! Impossible to r …

CUSTOMER BEWARE!!! Impossible to reach Customer Service and unreachable and no response back from this Outfit! This makes you wonder how legitimate that they really are! I ordered from Walmart.com and they went through this Outfit to get me a Corner TV Stand with Fireplace, $332.00 worth of Loss! Not only am I out of my Money, but also stuck with a useless piece that cannot even be assembled to be used because the main Top of the TV Stand was Damaged in Transit from this Sham Outfit! This was a Christmas Present Suprise for my Daughter and was Delivered to her by UPS but when you go to Track it on the Walmart Site where I purchased it the UPS Numbers appear Bogus and also showing on the Screen Shot at Walmart.com as not even being Delivered! I am dealing with Walmart Customer Care Dept., and Filed a Claim through UPS! Instead of this being a Suprise Christmas Present for my Daughter it has turned out to be a Nightmare!!! I have Called getting an Answering Machine 3 Times, Emailed 4 Times and my Daughter has even Called just asking to have the Damaged Piece Replaced so that it can be assembled! I think that the Texas Attorney Generals Office needs to look into this Companies Behavior and Activities! I do have Photos if needed! Wallmart.com has Customer Reviews that are misleading to the Consumer on this Outfit, but when you do a search yourself it is a 59% Review Rating which is Deplorable and unacceptable and puts up "Warning Flags!" Is there not a Better Business Association in the Texas Area for Companies and to protect the Consumers? Sitting in Tennessee with a useless TV Stand and Fireplace and out $332.00! Thanks to Walmarts!

30 de dezembro de 2016
Opinião espontânea
logótipo da Virventures

Resposta da Virventures

HI marilyn V.young harris,
We are sorry and apologize for any inconvenience this has caused you. That's definitely not what we want our customers to experience. Kindly provide your order no# so that we can resolve this issue. or please contact our 24x7 customer service team at 281 769-1742. We will be happy to help you.

Classificada 1 em 5 estrelas

Do not buy anything from this company!!!!!!!

I have never had to deal with anything like this before. Order somthing from walmart.com apparently they deal with this company. Ups demaged my order sent it back they excepted the returned package back did not give me my money back or send a replacement and will not answer any of my calls or emails. So now I'm out $120.00 I will never deal with this company again and hope no one else gets ripped off like this.

9 de dezembro de 2016
Opinião espontânea
logótipo da Virventures

Resposta da Virventures

HI brandie powell,
We are sorry and apologize for any inconvenience this has caused you. That's definitely not what we want our customers to experience. Kindly provide your order no# so that we can resolve this issue. or please contact our 24x7 customer service team at 281 769-1742. We will be happy to help you.

Classificada 4 em 5 estrelas

Satisfactory ....keep it up

“I was looking for some hardware tools which I happened to find at this shopping site. Besides, the price was so reasonable. I didn’t waste time and quickly ordered the product. However, the ordered was delayed by a day, but the product quality was great and the entire process went smooth. So I had a good shopping experience here…”

18 de agosto de 2015
Opinião espontânea
Classificada 4 em 5 estrelas

Thanks to virventures for delivering the product at the right time...

“I purchased beauty product for my mom. It was kinda late because I ordered the item just few days before Mother's Day. I was expecting it to reach after the event, but luckily it arrived on the day. Wow! It was great to see that big smile on my mother's face. She loves beauty products so much. Thanks to virventures for delivering the product at the right time...”

24 de maio de 2015
Opinião espontânea
Classificada 3 em 5 estrelas

First time buyer

I purchased something from Virventures.com for the first time which was a baby gift basket for my niece. I was little skeptical about their services but to my surprise the product arrived before time. Really very much satisfied shopping here at virventurs.com. Recommended to all…

28 de fevereiro de 2015
Opinião espontânea

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