Spent AUD$580 on their product that claims to promote hair regrowth, nothing happen. My hair still keeps falling out, that thin I can see through my scalp now. The new new hair is white, not black as... Ver mais
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Spent AUD$580 on their product that claims to promote hair regrowth, nothing happen. My hair still keeps falling out, that thin I can see through my scalp now. The new new hair is white, not black as... Ver mais
A empresa respondeu
I started using Vitagreen 21 years ago, but it became difficult to find in the US, so I stopped using it for about 20 years. Recently, I saw that Vitacare products were available online, so I immediat... Ver mais
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If oversea customers like us know that we have to pay for custom duty, then we will not buy the products. We end up have to pay $50 cad upon delivery. I was shocked by this extra cost that I have to... Ver mais
As an overseas customer, it's a blessing to be able to purchase Vitagreen products here in Canada. My family and I have been eating Lingzhi for many years, and our immunity has gotten much better!
A health product brand that offers a range of natural and high-quality health supplements, herbal remedies, and nutritious foods. Their products are made with traditional Chinese medicinal herbs and modern technology, ensuring the highest quality and effectiveness.
18 Dai Hei Street, Tai Po Industrial Estate, 000000, New Territories, Hong Kong
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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It's been a month since I paid and haven't received my product, sent an email for a refund but no one has contacted me, it's so bad.
Nice products and quick delivery at reasonable price.
I am writing to seek clarification regarding my recent order, placed under the Mother's Day package promotion. The details of my order are as follows:
Menopause x3
Herba Precious 60 Capsules x3
Water Reduction Capsules x3
Lingzhi x3
As part of the promotion, there were several free items included with this package. However, upon reviewing the invoice, I noticed an additional charge of AUD 138.45 applied to these "free" gifts. This discrepancy was unexpected, as the promotional webpage indicated that these items would be complimentary
Could you please clarify the reason for this additional cost? I would appreciate it if you could review my order and ensure that the promotional terms are correctly applied.
[Order No: #11372]
I wont give reviews with the product yet but the shipping fee and the duties.
I'll give a product review after 2 months.
Shipping fee is expensive and besides it, upon arrival you need to pay 25$ for duties and etc.
I never imagined I can receive my order so fast. Thanks for the efficient arrangement!
The package protection is good enough, the product expiry date is long enough and the price is reasonable.
The worst customer service ever and waste of time!
I have ordered some products recently three times. The online store said that the delivery time is two weeks. However, no delivery could be done within 14 days. More worse, I had to send message to the store to remind them to complete the deliveries after that specified number of days!
I want to apply refund , unfortunately there’s no response both online chat or email . How can I do ? My no. is #10605
Yes This website is very friendly and timely, whether it is products or after-sales service
I wish they avoid using dhl....Canada custom charged more than free shipping can cover
Product I order was returned by custom in US. I try to contact their customer service to ship my item back ASAP as we really need it. All my message was reply by the same message. No matter what question I ask. I got the same reply. No one shipping our product back to us. No phone number to call. I waste 10 days going through their online support. It is very frustrating. This kind of service is unacceptable and the worst I ever got.
Absolutely suspicious.. absolutely terrible little back street business.
Avoid like the plaque
still have not received the items shipped on 2/14 as of 3/6. Items are still stuck at the parcel center, shipping detail indicated that unauthorized animal identified in package contents. I'm just speechless.
I have used this product for 27 days now, it seems helping me. My hair seems losing less. I need to take them longer to be able to tell more.
Terrible customer service and return policy. I suffered severe stomachache after taking the pills and requested to return the product. The customer service refused my request stating the product couldn't be returned because it was already opened.
I like the Vita products which have good effect on my body and face so far i will keep using and buying the products
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