Vivamacity Opiniões 

251
•
TrustScore: 4 em 5

4,1

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Classificada 1 em 5 estrelas

Buyer beware for Canadians. This website is not transparent about tariffs incurred when buying products. The shipper WILL charge you a tariff. Nowhere on their website do they mention this and emails... Ver mais

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Classificada 5 em 5 estrelas

Packaging and presentation was WAY above expectations, the necklace box looked like the kind of stuff you get from Pandora level stores. The piece itself is stunning and catches the light so well. Bet... Ver mais

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Classificada 5 em 5 estrelas

For starters, my order arrived so quickly and was packaged so well! I got the Amélie watch, and I love how beautiful the watch box and certificate are, I can tell care and thoughtfulness went into eve... Ver mais

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Classificada 5 em 5 estrelas

I ordered an item that sadly broke after a week however the store owner very quickly responded and remediated the situation by replacing the broken item at no charge. The jewelry is beautiful and only... Ver mais

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4,1

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TrustScore: 4 em 5

251 opiniões

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Respondeu a 66% das suas opiniões negativas

Geralmente responde em 14 horas

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(251)

5 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Definitely recommend!

I personally bought from Vivamacity and so has family members as well. The products come out better than expected, quality is great, and they write cute personalized notes too. I highly recommend them if you're questioning ordering from them.

26 de dezembro de 2024
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Resposta da Vivamacity

Hi Mona!
We really appreciate you sharing your experience with us! Your recommendation means a great deal, and we’re truly grateful for the trust you’ve placed in us. It truly motivates us to continue giving our best!

Classificada 5 em 5 estrelas

Gorgeous Jewlery

Gorgeous Jewlery, Great communication.

I pre-ordered the Frieren earrings in gold and knew what to expect and when to expect them. I ordered them as a present for my partner around Christmas time, and they arrived after, which I understood was going to happen before I ordered them. 10/10 communication from this company.

The earrings themselves are BEYOND gorgeous, I'm planning on ordering a second pair for myself. Everything I've gotten from this company is high quality and even better than the photos on the listings, which is wild because those pics are great!

I've been nothing but pleased and my partner adores them!

30 de dezembro de 2024
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Resposta da Vivamacity

Hi Cheyenne!
We can’t thank you enough for the kind review! We’re so excited to hear that your partner loved the earrings, and it really warms our hearts to know you’re happy with every detail, from the communication to the quality! We’ll be restocking the Frieren’s earrings soon, so you’ll have the chance to grab a pair for yourself!

Classificada 5 em 5 estrelas

The attention to details on the pieces…

The attention to details on the pieces of jewelry that I purchased was amazing. It really does capture the essence of the howl anime movie an I will be definitely shopping again.

29 de agosto de 2024
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Resposta da Vivamacity

Hi Lisa!
Thank you so much! We’re thrilled to hear you love the design of our Howl's pieces. We take great pride in creating jewelry that’s both beautiful and unique, and it means a lot to know our efforts have resonated with you!

Classificada 5 em 5 estrelas

I love their customer service support

I love their customer service support! They’ve always gotten back to me in a timely matter, was attentive to my needs, and made me feel like my opinion was valued!!

17 de dezembro de 2024
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Resposta da Vivamacity

Hi Carmen!
We want to give you a huge thank you for taking the time to leave us a review, and for your continued loyalty! Your feedback truly means the world to us, and we're always here to assist you whenever you need anything!

Classificada 5 em 5 estrelas

Very great Customer Support

Very great Customer Support. Answering within minutes and whatever your problem is, they will find a perfect solution. 10/10

11 de dezembro de 2024
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Resposta da Vivamacity

Hi Maurice!
We're delighted to hear that you had such a positive experience! Our team is always ready and eager to assist, ensuring you get the support you need, whenever you need it. It's our priority to make sure you're taken care of!

Classificada 5 em 5 estrelas

this is one of the few companies I wish…

this is one of the few companies I wish I could rate above 5 stars. the product quality is unmatched for the price, and the lifetime warranty + customer service in general is outstanding.

19 de novembro de 2024
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Resposta da Vivamacity

Hi Tyler!
It was an absolute pleasure helping you, I’m so glad we were able to get everything taken care of. Enjoy your earrings, and if you ever need anything else, you know where to find us!

Classificada 5 em 5 estrelas

Beautiful quality jewelry

I absolutely love every piece of jewelry I’ve ever bought from Viva. I faithfully only purchase jewelry from here because it lasts and doesn’t tarnish or fade at all. Plus, her designs are absolutely gorgeous.

13 de novembro de 2024
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Resposta da Vivamacity

Hi Libby!
Thank you so much for your trust and continued support. It’s truly a pleasure to have you as part of the Viva family! We deeply appreciate the love you have for our jewelry, and we’re excited to keep bringing you the latest designs. Stay tuned!

Classificada 5 em 5 estrelas

:::Beautiful And Affordable::

:::Beautiful And Affordable:::

I wanted to actually take the time to write up a detailed review, because I have been pretty impressed and excited by the jewelry I have bought so far. The Aspen ring was my first purchase (it was on sale, $30 I believe)? I bought it in sterling and opal. I was very pleasantly surprised when I received it and saw how sparkly it was! So I ended up going back and also purchasing it in moonstone/sterling, and also bought a few other rings that were on sale: Serena Ring (moonstone), Ice Queen Ring (rose quartz) and Kalei Ring (hardly any colors/sizes available, but I was able to get 3 colors, all size 4, for my pinky).

All the rings and stones are really beautiful. They appear to be good quality, and authentic gemstones. For the Aspen ring, the opal and moonstone each have their own super distinct vibe. The opal is much more fiery/flashy (I actually collect gems and minerals too - Ethiopian opals, especially, are known for their "fire" (the way they flash in the light). The moonstone has this beautiful, more subtle "glow," but it flashes an iridescent blue when the light hits.

The Serena Ring is simply beautiful all around. I love the shape, size and design of this ring, and I wear it to have a smaller, dainty piece compliment a bigger ring on another finger (I wear anywhere between 2-8 rings on my hands daily).

I can't leave out the Kalei Ring...I really LOVE this adorable little thing! The design is so cute and unique, but also fun with bohemian vibes. It's the perfect size accent ring to wear with bigger rings on other fingers. I purchased the opalite, amazonite, and rose quartz - all size 4, pinky rings - because that's all that was left. I actually really love it as a pinky ring! And I don't think I will get any other sizes. It's perfect for that finger. The opalite is actually my favorite, then the amazonite. Opalite is actually a lab created gemstone. Typically, I really don't care for anything lab created, I actually avoid them, and also heat treated crystals. For whatever reason, I have always liked the unique color of it and the way it refracts light. The little crystal on the Kalei ring has a really cool glow to it, I actually wear it almost every day! I would love to see this design fully re-stocked, and even made in more gemstones than previously. It's just so cute and unique, I would probably buy every color...

Personally, I don't buy gems for their metaphysical properties. I admire their natural beauty because of what they went through over millions of years, often extreme heat and pressure, to form the way they did. I like learning about the specific mines and locals where they come from, and things like, what classifies them into specific categories, such as their natural crystalline structure, so I'm def more science based, than spiritual.

I think it's worth noting to only buy gemstones from sellers you believe to be reputable, transparent, and maintain ethical sourcing of their gems. This is SO important, because there are absurd amounts of unethically sourced gems and minerals floating around everywhere, and you have to be careful.

I have now purchased like 8 rings, and some other jewelry as gifts. Shipping has always been fast. My biggest compliment is really how affordable everything is, especially being made of .925 sterling silver, authentic gemstones, and having unique designs (thank you for that)! The only negative thing I could say is that quite a few items I wanted were sold out of almost all the sizes. I would go back to check a few weeks later, and they would still be gone. Either way, I found plenty of things I loved, so I'm really not complaining... ;)

I seriously took some time out of my evening to write this review because I have been pretty impressed by this company. (Found them through an Instagram Ad). I'm looking forward to certiain items being restocked, and can't wait to see any new, upcoming designs!! Please keep them coming!!

Thank you :)
- Annie -

7 de novembro de 2024
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Resposta da Vivamacity

Hi Annie!
Wow, thank you so much for taking the time to write such a detailed and thoughtful review! We're absolutely ecstatic to hear that you've had such a positive experience with us. It means so much to us that you appreciate the quality, design, and unique gemstone choices. We put a lot of care into selecting authentic stones and creating pieces that are both beautiful and affordable.We’re especially excited that the Aspen Ring caught your eye! The opal and moonstone really do have their own magic, and it’s awesome to hear you noticed the distinct qualities of each. We’re also so glad to hear the Serena and Kalei Rings have found a place in your collection! The Kalei design really is unique and fun.Your point about ethical sourcing is so important, and we’re committed to working with reputable suppliers to ensure our gemstones are responsibly sourced. We're glad to hear you're also conscious about that, and we share your appreciation for gems natural beauty and history. We’re sorry to hear that some of the rings you wanted were out of stock in your sizes! We're currently updating our collection and discontinuing a few styles, but if there’s a specific design you’d love to see restocked, definitely let us know. Thank you again for your kind words! We’re so grateful to have you as a customer, and can’t wait to share more exciting designs with you in the future.

Classificada 5 em 5 estrelas

Responsive and helpful!

This company is very responsive with customer service and super helpful! I dropped one of my earrings and the gem popped out and they sent me a replacement one the next business day.

5 de novembro de 2024
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Resposta da Vivamacity

Hi Valerie!
Thank you so much for sharing this! We’re so glad we could get that replacement to you quickly. It’s always our goal to make sure our customers are taken care of, and we’re happy we could help! If you ever need anything else, we're just a email or phone call away!

Classificada 5 em 5 estrelas

Stunning Blue Baby Howls Necklace

I have always wanted to buy subtle anime attire, and this necklace is amazing. I love the craftsmanship and the rich blue color of the stone. I can't wait to show it to all my friends :)

31 de outubro de 2024
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Resposta da Vivamacity

Hi Shannon!
I agree! The vibrant blue stone really makes the necklace stand out. We definitely can’t wait for you to show it off to your friends! You all might even want to consider getting matching necklaces! Just know whenever you need anything anime-related or have suggestions for new creations, feel free to reach out to us anytime!

Classificada 5 em 5 estrelas

Howl’s & Zoro Earrings

LOVE the earrings both are great, too notch quality for these reference earrings I can find and durable as well. There was a very minor issue with delivery and my Howl’s earring being lost, HOWEVER, customer service here is great as well, they respond quick and resolve the issue efficiently. An overall great team and great products!

16 de setembro de 2024
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Resposta da Vivamacity

Hi Dante!
We’re super happy to hear the earrings lived up to your expectations. We also really appreciate your patience with the delivery issue, and we’re glad our customer service team could sort it out quickly. Your support means the world to us, and we’re so grateful to have you as a customer! If you need anything else, just give us a shout!

Classificada 5 em 5 estrelas

Frieren and Zoro Earrings

These are true high quality for the fan jewelry. Vivamacity takes what her customers say and improves her craft with every new design. I originally got the Catana style Zoro and I had reviewed that the 3-in-1 loop back-opening wasnt high enough losing the effect when I wore them - with the club style I had my own mother believing I got more piercings. I was a little hesitant on the Frieren set due to the chunkiness of the loop - which is true to the characters design - but I’m a huge fan of the show and with vivamacity previous track record I took a chance and I’m so glad I did. She has made wearing jewelry fun again. I can show off my nerdiness in a very tasteful way and I get so many compliments even from non-anime fans.

18 de setembro de 2024
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Resposta da Vivamacity

Hi Alex!
It means a lot to us that you notice how we take customer feedback to heart and continually improve our designs. We love hearing feedback because it helps us create jewelry that everyone will enjoy, so we're glad that the Original style Zoro's earrings turned out better for you! Thanks for giving us a shot, and enjoy flaunting your new earrings in style!

Classificada 5 em 5 estrelas

Repeat Customer ❤️…

I have gotten a few items now from vivamacity over the past 2 years both gifted and bought myself. I have never been disappointed by the quality or look of the items. I’ve been gifted the howl earrings, necklace, and silver ring. And I’ve purchased the frieren earrings myself. They are shipped well and each come in a cute little blue box. I’ve gotten compliments almost every time I wear anything from my little collection. Even if they don’t understand the reference of where they are from I never fail to get a comment on how beautiful they are. Really well made! I can see how much thought is put into the designs.

The ring I ordered with the cubic zirconia and a pearl had a thinner band than expected but looks like it will hold up well!

20 de setembro de 2024
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Resposta da Vivamacity

Hi Destini!
Wow! We're so happy to hear that you’ve loved all of your items from us over the past few years! We put a lot of thought into our designs and packaging, so it’s awesome to hear that it shows! We appreciate your note about the Ari Ring. We always aim for durability, and we're confident it will hold up beautifully for you! Thank you for sharing your experience!

Classificada 5 em 5 estrelas

They care!!

They care!!
I can tell someone packed my package by hand by the way my item was purposely arranged and centered. On top of that, my item came with a handwritten note! I love the extra care to have received a hand written note. It was a pleasant surprise and it made me happy when I opened my box. My earring looked so good and even better to look at in person than online. 10/10 I got more than I expected and I will always applaud a company who takes that extra mile for their customers.

20 de setembro de 2024
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Resposta da Vivamacity

Hi Josue!
YES! We really do care, and it means a lot to us to hear that you noticed and appreciated the personal touches in your package. Support like this inspires us to keep going the extra mile for all of our customers. So thank you, and enjoy your new earrings!

Classificada 5 em 5 estrelas

Vivamacity is just amazing!

Vivamacity is just amazing!! I’m so glad I found them. All of their pieces are so beautifully crafted. I love everything about that company♥️

20 de agosto de 2024
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Resposta da Vivamacity

Hi Corina!
We’re so happy that you discovered us too! Your thoughtful feedback is incredibly valuable and serves as a great source of motivation for our entire team. Thank you!

Classificada 5 em 5 estrelas

Excellent Customer Servicee…

I reached out to the company because one of my favorite necklaces broke. I received it as a gift and was so upset when it broke. Vivamacity responded to my email promptly and are sending me a new necklace! They have the best customer service!

12 de agosto de 2024
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Resposta da Vivamacity

Hi Emily!
We were sad to hear that your favorite necklace broke, so we made it a priority to make things right for you. Glad to hear that you are happy with our customer service—we always strive to provide the best experience possible. If you ever need anything else, we’re just an email away. Enjoy your new necklace, and thank you for being a part of the Vivamacity family!

Classificada 5 em 5 estrelas

Delicate and Beautiful Zoro Earrings

I received my zoro earrings and I absolutely love how delicate and beautiful they are. The packaging was stunning as well and I appreciated my package coming in earlier than anticipated. My husband Daniel and I now both have matching sets. I have the 3 in 1 set and my husband wanted 3 singles. Absolutely gorgeous and will purchase from Vivamacity again soon!

1 de agosto de 2024
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Resposta da Vivamacity

Hi Katherine,
Thank you so much for taking your time to leave us a review. Yay! We are so happy you can now match with your husband. Thank you for showing us your support💗 Can't wait to see what else you get in the future!

Classificada 5 em 5 estrelas

Viva = GOAT

I have tried other jewelry companies and none of them hit quite like Viva. The quality and service is superb, and every order always comes with a little handwritten thank you note :) I recommend Viva to everyone I know!

1 de agosto de 2024
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Resposta da Vivamacity

Hi Angelica,
Thank you so much for the incredible review! We’re absolutely delighted to hear that we stand out from other jewelry companies for you. It’s truly our pleasure to include those personal handwritten notes and to deliver top-notch quality with every order. Your recommendations mean a lot to us, and we’re happy to have you as a valued customer. Thank you for your continued support and for making our day!

Classificada 5 em 5 estrelas

Exactly what i was looking for

i wanted to find earrings that represent my favorite show in a beautiful way. And These earrings definitely did that for me! Absolutely breathtaking and im very happy. The quality is great. I Will definitely purchase more. Well done vivamacity! and thank you!

23 de julho de 2024
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Resposta da Vivamacity

Hi Lizbeth!
Thank you so much for your lovely review! We're thrilled that our earrings capture the essence of your favorite show, and that you're pleased with the quality and design. We can't wait to see what you'll choose next. Thank you for choosing our brand!

Classificada 5 em 5 estrelas

Great Customer Service

I had an inquiry about the lifetime warranty and was taken care of extremely professionally and quickly. I will continue to purchase from them.

12 de julho de 2024
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Resposta da Vivamacity

Hi Jay, thank you so much for your sharing your experience. We truly appreciate your review. Can't wait to see what other pieces you get in the future.

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