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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had a one week period available for the installation of an EV charger for our holiday cottage. Voltshare carried out the installation on time and left everything looking neat and tidy. This was desp... Ver mais

Classificada 5 em 5 estrelas

What a seamless experience with Voltshare so far. I had been in talks with Julian for a while and then when the government grant increased, we decided to go for it. We had already had a site inspectio... Ver mais

Classificada 5 em 5 estrelas

We had a car charger fitted promptly, by good workmanship from Partridge electrical services Aylsham on behalf of Voltshare. Kerrie-Lee from Voltshare talked us through downloading the App and instal... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Very helpful staff. They went above and beyond to get us charging. There was an issue with the web browser I was using, [Brave]. They were genuinely interested in solving the issue from a development... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Posto de abastecimento de veículos eléctricos
  2. Empresa de software

Escrito pela empresa

VoltShare are an Electric Vehicle (EV) charging network, working with destination businesses and venues to create EV-friendly escapes and communities. An all-in-one, fully-integrated EV charging solution ensures businesses can provide Pay-as-you-go EV charging services that generates revenue and without any costly subscription fees. Visit us www.voltshare.co.uk to supercharge your venue today!


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

110 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

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Classificada 5 em 5 estrelas

Great product and customer service

Great product and customer service. Highly recommend.

15 de abril de 2025
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Resposta da voltshare

Thanks so much for your lovely review! We’re thrilled to hear that you’re happy with our product and customer service. Your recommendation means a lot to us! I look forward to continuing the support!

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

Excellent customer service

Kerri-Lee dealt with my query incredibly efficiently and was friendly and professional throughout. Could not have asked for anything more!

4 de abril de 2025
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Resposta da voltshare

Thank you so much for your lovely review! I’m so glad I could help, and it’s always my goal to provide friendly and efficient support. If you ever need anything else, don’t hesitate to reach out! 😊

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

Kerri-Lee was fantastic as always !

25 de março de 2025
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Resposta da voltshare

Thank you so much for your kind words! It’s always a pleasure to support you with your EV chargers, and I look forward to continuing to help in the future. 😊

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

Great product and customer support

Great product as simple to use for my guests. Customer service has been super as I did have an issue at the point of installation, this was quickly resolved with minimum fuss. I would recommend Voltshare if you need a charger with a simple payment facility.

24 de março de 2025
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Resposta da voltshare

Thank you so much for your wonderful review! We're thrilled to hear that you and your guests found our product easy to use and that our EV solution suits your business needs. We're glad we could quickly resolve the installation issue with minimal disruption and look forward to continuing to support you with your EV charger. Your recommendation means a lot to us!

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

Helpful customer service

Since installing the car charger I have found the customer service to be extremely helpful. They try their best to help with any queries or issues and work until it is resolved.

18 de março de 2025
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Resposta da voltshare

Thank you so much for your kind words! It was an absolute pleasure assisting you, and I’m so glad to hear that you’ve found our support helpful. We’re always here to ensure any queries or issues are resolved. Happy to support you on your EV journey with us!

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

Holiday let owner - Monmouthshire, Wales

You always get to know how good a service is when you have a teething trouble with it. We put a Voltshare charge point in our holiday let business and at first we had some problems with it charging my own EV. Kerri-Lee and the team were all over the issue, working out of office hours and they tweaked the software and we now have a reliable revenue generating asset for our business. Thank you

10 de março de 2025
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Resposta da voltshare

Thank you so much for your kind review! I’m so glad we could resolve the initial issue and get your EV charger running smoothly. It’s wonderful to hear that the charger generates income for your business. I look forward to seeing more charging sessions and continuing to support you.

Kerri-Lee Kirk ( Customer Success Specialist)

Classificada 5 em 5 estrelas

A great additional service for my guests

I own a small B&B and have wanted to install an electric charging facility as an additional service for my guests for some time.
I have always been put off by the very complicated details and requirements needed and was never 100% clear on pricing and costs.
A chance meeting with Julian and a followup survey took away all these concerns.
The survey was thorough and took into consideration my listed building. The cost was competitive especially with the grant, the installation was smooth and the aftercare support from Kerri-Lee second to none. I am yet to have a user but I have already secured a future booking asking to use the facility.
So so far a very happy customer indeed

5 de março de 2025
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Resposta da voltshare

Thank you so much for your kind words and for sharing your experience! I’m thrilled we could make the installation process smooth and stress-free, especially with the unique requirements of your listed building.

It’s great to hear the charger is already adding value to your B&B, and I’m here to support you whenever you need.

Kerri-Lee Kirk (Customer Success Specialist)

Classificada 5 em 5 estrelas

I am naturally very skeptical.

I am naturally very skeptical about these things as I am a bit of a technophobe. But Voltshare have been so good to work with. My contact Kerri-Lee, is so genuinely helpful. Nothing forced. She really does go the extra mile. Really helped when some guests couldn't link their phone to the App. I would highly recommend. They can be trusted.

5 de fevereiro de 2025
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Resposta da voltshare

Thank you so much for your lovely comments and for recommending VoltShare! My goal is always to provide outstanding support to our EV charger owners and drivers, ensuring everything runs smoothly and offering help whenever needed. I’m thrilled to hear that I was able to achieve that for you and your guests. I’m always here to support you on your EV journey!

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

Voltshare’s Kerri-Lee Kirk: A Customer Success Manager who deserves her job title and more…

We installed a Voltshare EV charging station last year for our five holiday lets. From the get-go, it’s been a really smooth process and easy to use. However, their service does require WiFi to be available. So with a broadband outage in our area for several days and guests arriving who needed to use the charger, we were a bit stuck. We rang Voltshare on Friday evening and Kerri-Lee picked up. She was brilliant. No customer verification needed, she understood our issue, sympathised and tried to help. Half an hour later she called back with a suggestion to purchase a portable router. The next day she called to see how we were getting on,
And once again this morning. Such concierge service is rare indeed. We have been customer advocates of Voltshare and recommended them. But this was a WOW. Thank you!

8 de fevereiro de 2025
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Resposta da voltshare

Thank you so much for your kind words! I’m absolutely thrilled to hear that I could help make a difference during such a stressful situation. We truly understand how important it is for your guests to have a seamless experience, and I’m so glad we could think of a solution for you.

Hearing feedback like this is why I love what I do, and I’m so grateful for your recommendation of Voltshare. Always here to assist with your EV journey! Thank you again! 😊

Kerri-Lee (Customer Success Specialist)

Classificada 4 em 5 estrelas

Very helpful staff

Very helpful staff. They went above and beyond to get us charging. There was an issue with the web browser I was using, [Brave]. They were genuinely interested in solving the issue from a development point of view.

6 de fevereiro de 2025
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logótipo da voltshare

Resposta da voltshare

Thank you for your feedback! We're pleased we could help you get charging when you needed it. We continuously strive to improve our service and look forward to providing you with a 5-star experience on your next charge.

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

Excellent Customer Support

We had problems over a couple of days last week using our ev charger and then today, the Voltshare App had a hiccup. Kerri-Lee was so helpful in helping us sort out the problems. It was lovely dealing with such a friendly customer relations person, as so often help-lines can be anything but! Thank you Kerri-Lee, you're a star!

6 de fevereiro de 2025
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Resposta da voltshare

Thank you so much for your kind words! I'm delighted I could help resolve both the charger issues and the app hiccup. It means a lot to hear that my support made a difference during those challenging days. I aim to ensure every customer has a smooth charging experience, and I look forward to continuing to support you with your EV journey.

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

Does exactly what it says on the tin

As a contractor fitting lots of there chargers can say from the initial application all the way through to communication is faultless. Good team and very efficient. Perfect chargers with inbuilt billing for customers to pay as they use. Thanks Sam Switched On Electrical

28 de janeiro de 2025
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Resposta da voltshare

Thank you for your fantastic feedback! We're delighted to hear about your positive experience installing our chargers. It's great to know that our process from application through to communication is working well for our installers. Your expertise in fitting our chargers is invaluable, and we really appreciate your partnership with us.

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

We have been installing EV chargers for…

We have been installing EV chargers for VoltShare for a couple of years now and have found their equipment to be great quality and both user and installer friendly.
The staff on the telephone are always really helpful and quick to respond if we have any issues during set up.
Have and will continue to recommend to our commercial/holiday let clients.

16 de janeiro de 2025
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logótipo da voltshare

Resposta da voltshare

Thank you for your wonderful feedback and continued partnership! We're delighted to hear that you find our chargers both high quality and installer friendly. It's especially rewarding to know that our support team has been consistently helpful with setup assistance. We truly value your recommendations to commercial and holiday let clients, and we look forward to continuing our work together.

Kerri-lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

Voltshare Contractor

I am a installation contractor who works with Voltshare.
I find the staff in general very pleasant exceptionally hard working and knowledgeable.
I think Voltshare have an excellent Business model and is based on simplicity and excellent communication and customer service as far as I see.
Absolutely great fit for Hotels,B&B and small business.

15 de janeiro de 2025
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Resposta da voltshare

We're so happy to hear about your positive experience working with us at Voltshare! We truly appreciate your feedback about our staff – we strive to create a hardworking and knowledgeable team. It's fantastic that you see the value in our business model; simplicity, clear communication, and excellent customer service are at the heart of what we do. We're especially pleased you feel we're a great fit for Hotels, B&Bs, and small businesses. It's an absolute pleasure working with you!

Kerri-Lee Kirk (Customer Success Specialist)

Classificada 5 em 5 estrelas

Voltshare are a great company to work…

Voltshare are a great company to work with.
Kerri- Lee is very knowledgeable and friendly and a great asset to the company.
Many Thanks

15 de janeiro de 2025
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logótipo da voltshare

Resposta da voltshare

We really appreciate your kind words! I'm so glad you've had a positive experience working with Voltshare. It's wonderful to hear you found me knowledgeable and friendly – I truly enjoy helping our customers and working with installers. We value your feedback and are thrilled to work with you!

Kerri-Lee Kirk (Customer Success Specialist)

Classificada 5 em 5 estrelas

Staff are all incredibly…

Staff are all incredibly helpful,particularly Kerri-Lee who always went above and beyond… Always a truly faultless support

20 de dezembro de 2024
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logótipo da voltshare

Resposta da voltshare

We truly appreciate this feedback! We all strive to provide outstanding support, and it's wonderful to know our efforts are making a difference. Happy to continue supporting you with your EV charger! :)

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

Voltshare installed an EV charger at Rose Cottage, Witherslack, Cumbria.

Voltshare installed an EV charger at our holiday property. It was a complex install, and we encountered various challenges due to the rural location and power supply with achieving a reliable vehicle charge. Voltshare have worked through the issues so that we now have a workable EV charging set up that can be used for personal and commercial use. Technical and customer support have always been polite and easy to deal with and have stuck with it to get to an end solution.

6 de setembro de 2024
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logótipo da voltshare

Resposta da voltshare

We're delighted to hear about your positive experience with VoltShare. We understand the challenges rural locations and power supply can present for EV charging, and we're committed to finding workable solutions for all our customers. We're pleased our technical and customer support teams were able to provide the assistance you needed, and we look forward to continuing to support you.

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

Completely great experience

Completely great experience with VoltShare from the start. Kerri-Lee is lovely and super helpful and knowledgeable. Thank you!

17 de dezembro de 2024
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Resposta da voltshare

So amazing to read your experience has been great right from the start! Thank you for the kind words, looking forward to continuing the support and our next chat :)

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

We have just signed up with Voltshare

We have just signed up with Voltshare, initially there was some oversights at the beginning but once all sorted and having the install we are thoroughly pleased we choose them for our ev chargers.

The part that has won is over is the the support with Kerry-Lee and being able to speak to someone, that actually geniunely cares about you, there product and what ever they can do for it to be a successful experience for everyone involved.

16 de dezembro de 2024
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logótipo da voltshare

Resposta da voltshare

We are glad we were able to resolve those initial oversights and successfully install your EV chargers. It means a lot to me that you appreciate the support and personal touch we strive to provide at VoltShare. I am passionate about ensuring our customers have a positive experience, and I am thrilled to hear you're pleased with your choice. I am happy to continue supporting you with the EV chargers and looking forward to catching up in the New Year to see how things are going!

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

Great Electric Vehicle Car Charger & Service by Voltshare

Great EV car charger service from Voltshare so far.

My electrician gave me their details after deciding to add an EV charging point at my new holiday let cottage.

The process was clearly explained so I went ahead and ordered. A Box arrived a short time later for my electrician to install.

Kerri-Lee Kirk From Voltshare has been FANTASTIC in helping me set up their app correctly. (The app itself isn’t that user friendly it has to be said, but Kerri-Lee walked me through it over the phone and made it easy)

Kerri-Lee Kirk has been very friendly, chatty, knows her stuff, and is a credit to the company as she really enjoys her job and wants to ensure customers are happy with everything.

The EV charger itself is simple to use. I bought my own electric car a little while after the charger was installed and have had no problem using it. You just wave a card over the panel and that lets you use it as the owner.

If you are have the charger installed for the public to use, or in my case for holiday guests to use, you simply set your own tariff on the app, so you make a little money from it as well as Voltshare, every time guests use it.

You can give guests a password number they enter on the app themselves, so you can control who uses it. Or, you can set it so anyone can use. I chose the first option as we only want it for cottage holiday guests to use, and myself occasionally.

The company is very responsive to queries and provide high quality after care customer service. I cannot yet comment on how easy holiday guests find it to use as we are still at the refurbishing stage, but I didn’t find it a problem, so don’t anticipate any problems for them either.

Voltshare also give you a large plastic plaque with instructions on you can place on the wall next to the charger or anywhere you like. You can even add your own company logo to it if you want.

The main reason we chose Voltshare over other EV chargers is that you only pay a one off cost for the charger, which isn’t that expensive and either you pay your electrician directly or Volthshare does if you have applied for the Government grant to get one. It’s then yours to keep. You don’t have ongoing costly subscription charges to pay ! Like many of the others on the market, so this is why Voltshare has an edge over competitors in my opinion, it’s just a better business model that works better for customers….. they take a small cut for themselves of the charging cost and so does the Voltshare owner, so winner winner.

The Government Grant is very simple to apply for, hardly any form filling at all and mine was approved within a few days. You then forward it to Voltshare who claim the Grant on your behalf and organise the installation. Simple.

1 de dezembro de 2024
Opinião espontânea
logótipo da voltshare

Resposta da voltshare

It's wonderful to hear you appreciate our one-off cost model and the lack of ongoing subscription fees. We believe this makes VoltShare a more attractive option for property owners like yourself. We are delighted you have had such a positive experience with us, from the initial ordering process to the aftercare support. I am so pleased you find the charger easy to use, and that you can benefit from charging your own EV whilst your guests will be able to charge at a reasonable cost. I thoroughly enjoyed helping you set-up the app, having a wee chat and learning more about your holiday let. I look forward to our next check-in and continuing the support with your EV charger.

Kerri-Lee (Customer Success Specialist)

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