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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had a one week period available for the installation of an EV charger for our holiday cottage. Voltshare carried out the installation on time and left everything looking neat and tidy. This was desp... Ver mais

Classificada 5 em 5 estrelas

What a seamless experience with Voltshare so far. I had been in talks with Julian for a while and then when the government grant increased, we decided to go for it. We had already had a site inspectio... Ver mais

Classificada 5 em 5 estrelas

We had a car charger fitted promptly, by good workmanship from Partridge electrical services Aylsham on behalf of Voltshare. Kerrie-Lee from Voltshare talked us through downloading the App and instal... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Very helpful staff. They went above and beyond to get us charging. There was an issue with the web browser I was using, [Brave]. They were genuinely interested in solving the issue from a development... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Posto de abastecimento de veículos eléctricos
  2. Empresa de software

Escrito pela empresa

VoltShare are an Electric Vehicle (EV) charging network, working with destination businesses and venues to create EV-friendly escapes and communities. An all-in-one, fully-integrated EV charging solution ensures businesses can provide Pay-as-you-go EV charging services that generates revenue and without any costly subscription fees. Visit us www.voltshare.co.uk to supercharge your venue today!


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

110 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Perfect for the Hospitality Industry

We selected Voltshare as our preferred supplier for charging e-vehicles at Hood Lane Farm Estates.

Voltshare offers not on us but our customers using Hood Lane Farm B&B, Glamping, Motorhome Pitches and Coffee Shop flexibility and ease of use for charging their vehicles on site. The easy to use card reader and app is super convenient too.

We had a great all round experience from start to finish with Voltshare. From sales, to pre installation, installation process, marketing and after sales support. 100% recommend.

4 de dezembro de 2024
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Resposta da voltshare

We're thrilled you chose VoltShare to provide convenient EV charging for your guests at Hood Lane Farm Estates. It's fantastic to hear your experience has been great from start to finish! We strive to make every step, from sales to after-sales support as smooth as possible. We really appreciate the 100% recommendation and are excited about continuing our support on your EV journey!

Kerri-Lee ( Customer Success Specialist)

Classificada 5 em 5 estrelas

Top quality service from Kerri-Lee…

Top quality service from Kerri-Lee right from day 1. She has made the process easy for both us and our installer, has been very helpful and always has a positive and friendly attitude. Highly recommend and thank you for your help.

2 de dezembro de 2024
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Resposta da voltshare

We are delighted to hear you experience has been positive and you would recommend VoltShare!:) Providing top-quality service with that personal touch is what we strive for and I am so glad that I was able to make the process easy for both you and the installer. I look forward to our next check-in and supporting you on your EV journey with us!

Kerri-Lee ( Customer Success Specialist)

Classificada 5 em 5 estrelas

Kerri was super helpful all the way…

Kerri was super helpful all the way through the process and made everything so simple. We were up and running in no time at all and she walked us through every step along the way

23 de outubro de 2024
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Resposta da voltshare

So happy to hear about your positive experience! Making the process easy and being there every step of the way is what we strive for. It was a pleasure being able to assist and have you up and running in no time. I look forward to continuing to support you with the EV charger!

Kerri-Lee ( Customer Success Specialist)

Classificada 5 em 5 estrelas

Great service and so easy to manage!

Great service and so easy to manage!

From initial discussion to after sales support, the customer service has been amazing. Flexible in their approach to installation, always responsive to calls for support - I would recommend Voltshare as a great EV-Charging Partner.

27 de novembro de 2024
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Resposta da voltshare

We're thrilled to hear you consider us a great EV charging partner and truly appreciate your recommendation! Amazing customer service is what we aim for, so this is wonderful to hear! We're glad you appreciate our flexible approach to installation and our responsive support team.

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

Kerri has been fantastic

Kerri has been fantastic. She always calls when she says she's going to, she's gone above and beyond to ensure our set up has ran smoothly. Amazing customer service. :-)

27 de novembro de 2024
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Resposta da voltshare

Absolutely delighted to read you find our customer service amazing!:-)
Providing excellent service is what we always aim for, and part of that is always keeping you in the loop and ensuring you have dedicated support! I look forward to continuing to assist you on your EV journey!

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

Kerri-Lee was so friendly

Kerri-Lee was so friendly and helpful, no hesitation in recommending Voltshare. Our holiday cottages in Cornwall are already seeing upturn un bookings, since having Voltshare's EV charger fitted. Thank you 😊

26 de novembro de 2024
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Resposta da voltshare

We're elated to hear the EV charger has boosted your bookings! I thoroughly enjoyed learning more about your holiday cottages, so thank you so much for you time!

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

A really easy company to deal with.

A really easy company to deal with. Installation of charger was seamless. If you have any problems there is always someone at the end of the phone 24/7.
App is simple to use and set up.
You can charge your guests for charging their car at a price you set.

26 de novembro de 2024
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Resposta da voltshare

We're so happy to hear you had a seamless installation and found the app easy to use. We're committed to providing 24/7 support and a personal touch throughout your EV journey.

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

Would reccomend this company

We have installed one of the Volt Share chargers in our holiday cottage complex in Cornwall which has worked really well for guests and our own EV. The charger works really well, the app is user friendly and easy to understand. They have good customer service and a real person to talk to about any issues. it is also really easy to use the charger for our own perosnal use for free and then charge guests. I would reccomend this compnay.

20 de novembro de 2024
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Resposta da voltshare

We're thrilled your EV charger is a success, suiting your needs where you can charge for free whilst offering your guests the convenience of charging at a reasonable rate. It is wonderful to hear that you've had such a fantastic experience and would recommend VoltShare! We're always here to offer personal support whenever you need it and look forward to continuing to assist you on your EV journey!

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

Smooth install and set up process

Smooth install and set up process
Customer support outstanding.

8 de novembro de 2024
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Resposta da voltshare

I'm so glad the installation and setup went smoothly. Thanks for your kind words! It was an absolute pleasure helping you.

Kerri-Lee ( Customer Success Specialist)

Classificada 5 em 5 estrelas

Very happy Voltshare customer!

We have been incredibly impressed with the service from Voltshare from end to end. A great company with great people and really in tune with the needs of business owners. The process from initial enquiry, to survey, install and after care has been stress-free and considerate.

We're delighted to report that within a week of install our charger at our holiday let in Lincoln has had its first customer, and we have seen a sudden surge in new bookings.

Kerri-Lee deserves special mention for her support following our install. She is genuinely passionate about delivering world-class service and doing the very best for customers. She was an absolute pleasure to deal with. Thank you Kerri-Lee and the Voltshare team!

28 de outubro de 2024
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Resposta da voltshare

We're thrilled to hear about your positive experience and the surge in bookings. Your EV charger being a success is important to us, and I am happy to support you every step of the way.

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

I have recently installed a Voltshare Charging point …

I have recently installed a Voltshare charger for my guests at my self catering properties. It took a wee while to get the charging pod installed but it was a painless experience, getting the grant was easy too. Considering it was installed at the end of the season I have already had bookings due to the charger, and it is easy for both me and my guests. Happy punters so far !

28 de outubro de 2024
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Resposta da voltshare

Fantastic to hear the process and grant application were easy! We're thrilled the charger is bringing you more bookings and that your guests find it user-friendly.

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

Kerry-Lee is a asset to Voltshare

Kerry-Lee is a asset to Voltshare. I had an issue and she was so helpful in ensuring that it was traced back through the system and resolved. Her communication was excellent and thank you so much for being so thorough.

14 de outubro de 2024
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Resposta da voltshare

We're so glad that we were able to resolve the issue for you and that you felt supported throughout the process!

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

It's Electrifying!

I've been really impressed by Voltshare so far. I had been contemplating for some time an E.V socket for my Holiday House Kinveachy, Aviemore. I wasn't sure where to start.

I had an email in my junk folder in Spring 2024 from Zara Hart at Voltshare. I'll be honest, at first I wondered if it were a fake mail as I am (like most businesses) inundated by fake emails.

That's why I'm writing this review. Zara is real and she was superb listening and explaining over a videocall all the advantages of using Voltshare.

This was followed up with really good materials/brochures and info.

The biggest selling point was when the Electrician came to assess my house. He was enthusiastic, very informative and I felt I could trust him.

Voltshare were also not pushy on the sale. I liked that. I had to wait a few months for a quieter time to get the installation booked. This was no problem.

The installation went smoothly, as planned and the device looks great.

I had a follow up call from the lovely Kerri-Lee Kirk at Voltshare. We discussed marketing strategies and I was enthused to take action to promote my new E.V charger.

Laura and Kerri-Lee at Voltshare helped me produce good promotional ideas which will be sure to sell this benefit to future customers.

Thanks to all the team and I look forward to continued success.

Ps) for those considering an E.V charger my expectations are not for immediate results, I am expecting long slow return on this. My main motivation was to promote my green credentials and to appeal to those wanting to re-charge their car, whilst they refuelled themselves (that's the Catchphrase I have designed and used).

9 de outubro de 2024
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logótipo da voltshare

Resposta da voltshare

Thank you for sharing your journey with us! We are delighted to hear about your positive experience. Your charger's success is important to us, and I truly enjoyed brainstorming promotional ideas with you. It was fantastic to learn that your marketing efforts led to a booking so quickly- I am sure the first of many!

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

Professional and friendly.

Knowledgable and professional assistance from the sales contact I was coordinating with. Communication was excellent.

26 de julho de 2024
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Resposta da voltshare

We're thrilled to hear that you had a great experience with our sales team. Providing knowledgeable and professional assistance while maintaining excellent communication is our top priority.

Kerri-Lee (Customer Service Specialist)

Classificada 5 em 5 estrelas

Installation working well

We installed a voltshare charger at our holiday cottages about a year ago and are very happy with the results. We had some issues after installation with overvoltage supply issues. This required a replacement unit and a visit by SSEN (who were also very helpful), but now everything is stable and working well. Our guests are managing to download the app, charge their cars, without needing any assistance from us. Voltshare have been very supportive and a pleasure to deal with.

28 de agosto de 2024
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Resposta da voltshare

We're absolutely thrilled to hear that your guests find our app and EV charger user-friendly and that everything is going smoothly after the initial issues got resolved! It's great that you can enjoy the perks of having the charger at your venue without any hassle to yourself.

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

The charging at Penhill worked well for…

The charging at Penhill worked well for a week then the last evening of our stay we needed a charge to start our journey home
The initial stage went through as normal then refused to go further after accepting card payment
After trying for some time in the dark
We contacted the helpline and spoke with Jonathan who suggested we try the app route to charge up
We had to go inside the property to get a decent WiFi signal and to power up the phone
Having done all the setup steps after a successful download we found the app wouldn't let me charge as password incorrect
So it was back to the helpline
Again Jonathan picked up the call
He managed a password reset and talked me through the various screens to get the charger up and working from the comfort of the letting rather than standing out in the dark
We we're so grateful to Jonathan that all worked well as we hadn't enough charge to get to a public fast charge
We'd got so reliant on home charging that the thought of public charging didn't come to mind especially when you've got a long journey the next morning
At least I got a good night's rest because of Jonathan's help

23 de agosto de 2024
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Resposta da voltshare

We're so glad you were able to charge your car before heading home and enjoy the convenience of charging at the property. It's great to hear my colleague Jonathan was able to resolve all the issues that were encountered-I've passed along your lovely feedback!

Kerri-Lee (Customer Success Specialist)

Classificada 5 em 5 estrelas

Excellent experience

We recently had an EV charger installed by Voltshare for our holiday cottages, and we're thrilled with the service. Voltshare was fantastic at communicating every step of the way, providing clear instructions and even sending us a helpful email on how to effectively market the new feature to maximize its impact. Installing the charger was a great decision, as it offers our guests the convenience of charging their vehicles without the hassle of finding public charging stations. We're confident this added amenity will enhance their stay. Highly recommend Voltshare!

1 de agosto de 2024
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Resposta da voltshare

It's fantastic to hear you're thrilled with the service and communication you have received-it's our top priority to inform you every step of the way and to offer all the assistance we can to help the charger to be successful! Having an EV charger on-site is a great perk for your guests, and I am delighted to see they have already taken advantage of it! We look forward to continuing to support you and seeing even more charging sessions!

Kerri-Lee Kirk ( Customer Success Specialist)

Classificada 3 em 5 estrelas

All very well supplying our customers…

All very well supplying our customers with car charging facilities, but so far haven’t been paid despite requesting payment via the app and contacting customer support.

1 de julho de 2024
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Resposta da voltshare

Hi there! Thank you for your feedback and I'm so sorry for this experience you had. It has taken a while as we were performing necessary, legal security checks on the information provided which had caused some delays. This should be resolved within the next few working days and your payout processed once your information is fully verified. However, rest assured the balance accrued will not be going anywhere.

Thank you for being patient!

Paul (VoltShare Client Success)

Classificada 5 em 5 estrelas

Five star service from start to finish

Five star service from start to finish, our installation went smoothly with back up at all stages throughout the process with all chargers up and running soon after.
Thanks to the Sales Team, installation Team (recommended Voltshare) from initial site survey to the Technical Team for their professional and pleasant manner.

19 de junho de 2024
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Resposta da voltshare

Hi Victoria! We are buzzing you have had such a wonderful experience. We look forward to continuously support you in your EV charging journey!

Paul (VoltShare Client Success)

Classificada 5 em 5 estrelas

Brilliant customer service

Jonathan has been extremely helpful in resolving a customer query about our EVC point and gave clear guidance on how to update our unit rate. Thank you for the great service!

8 de abril de 2024
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Resposta da voltshare

We're always happy to resolve queries and offer guidance in any way that we can. It's fantastic to read that Jonathan provided great service-I have relayed the lovely feedback!

Kerri-Lee (Customer Success Specialist)

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