I had an item missing from a Battleforce box that a friend bought me from a third party store. After contacting Warhammer Customer Services, within three days I had the replacement.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
The website defaulted to Finland, Im in the UK. The auto-filling areas of checkout dont work very well. When you select one it overwrites other areas of the form. I haven't seen this happen in this wa... Ver mais
Rafa, Ayax, Violant y el resto del equipo son grandes profesionales. Cercanos, amables, experimentados y con mucha paciencia. La tienda impecable, el ambiente inmejorable. Mi hijo Mauro y yo hemos en... Ver mais
They can not if their life depended on it manage to send out subscriber issues of White dwarf magazine. You contact customer service, they, send out replacement copy several weeks later, and can no... Ver mais
Informações sobre a empresa
- Loja de material para maquetes
- Loja de artigos colecionáveis
- Loja de figurinos
- Empresa de design de modelos
Escrito pela empresa
More than fifty years old, Games Workshop is the largest and most successful hobby miniatures company in the world. With nearly six-hundred official Warhammer stores worldwide, and a webstore that ships across the globe, we take pride in our service and we’ll do our level best to make sure you’re getting the most from our products.
Informações de contacto
Reino Unido
- uk.custserv@gwplc.com
- warhammer.com
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
GW are awesome
GW have been a huge part of my life and they just go from strength to strength. Very easy to navigate website and always easy to purchase models. Thank you very much.
Good service, strange website
The website is strange to navigate if you've never ordered before; that being said, checkout is painless, and you're given several options for shipping or bundling orders.
The major problem I have is that I have to click through several pages to log into my WarHammer+ account. Every time I want to upload a code or redeem the mini. It's never upsetting as much as it is confusing and frusterating.
Fantastic support and simple
Fantastic support and simple, easy checkout process!
Sempre una garanzia di puntualità e il…
Sempre una garanzia di puntualità e il ritiro in negozio è comodo per chi lavora
Poderá usar IA para responderLer mais
Broken checkout
I’ve been trying to place an order for the past three days as the issues I’m facing have just been getting progressively worse. Initially I was just getting repeated “payment authorization failure” after approving the payment with my bank, and after calling customer service and following all of the troubleshooting tips (as this seems to be a common problem that has been going on for years) now I can’t even access my cart. When I go the start checking out the whole site glitches out and tells me “something went wrong”. I can’t even begin to checkout anymore. I wouldn’t really care, but I have $100 in vouchers on my account that I just cannot use because the website is so broken

Resposta da Warhammer
A guarantee of quality!
I always had a good experience buying on the Warhammer website. When I had issues, the support was always very helpful!
Quick answer & they immediatly offered…
Quick answer & they immediatly offered a nice and professionnal solution to my problem.
Excellent company
This is an excellent company with excellent products and genuinely attentive staff. I've never been into a shop and had a negative experience. The only issue with Warhammer is that they're expensive (for a student) - but that's also because they are not mass producing Chinese crap.
I hope they continue to grow and become more popular, and that I can help them do so (when I have the money) :):):)
Jumping hoops
I had to jump through so many hoops to put down an order because I could not make it to checkout on my regular account. I eventually managed to make the order, but I had to do so on a guest account on a different browser I had to install for that exact purpose, nothing else worked. There was no good reason for it not working.
I had to contact support with detailed descriptions and screenshots to get it working on my own account. The solution was to "re-sync my account", whatever that means in this case and why it caused this issue. Never has it been so difficult to give a company my money.

Resposta da Warhammer
Les figurines sont de bonne qualité et…
Les figurines sont de bonne qualité et le jeux de plateau est sympa
Emperor Carl
Emperor Carl,
Research advanced, with each mission complete. Where in the stars was that enchanter? Information was recorded, on enlightenment, Death from above, one shot one kill, all left an impression, with all parties.
Enchalada: of all magic
Tomato Sauce and Tobasco, makes a passable enchalada sauce, or choose a store bought version. One can diced tomato (blended), mix well, and 1/4 cup tobasco. Add 1 can black bean, and 1/2 cup cheddar cheese.
Then fill tortilla, with this immortal sauce. Fold tortilla carefully, Both ends first, then the side folds over. Place on baking tray. Any extra sauce, and/or cheese, are added on top. You should get about 5-8 enchaladas. Cook at 325 degrees, for thirty five to fourty minutes.
I double this easily with a guest.
Ordering was easy
Ordering was easy. Used to be a bit confusing but everything was in order now.
EXCELENTE
Rafa, Ayax, Violant y el resto del equipo son grandes profesionales. Cercanos, amables, experimentados y con mucha paciencia. La tienda impecable, el ambiente inmejorable. Mi hijo Mauro y yo hemos encontrado el lugar perfecto para compartir esta increíble afición juntos.
Gracias a todos! Inmejorable 🥰
Attempting to throw them my money and…
Attempting to throw them my money and being unable to do it due to this bullshit of a website is incredible
J'ai trouvé facilement le produit que…
J'ai trouvé facilement le produit que je voulais.
From a father and his family
I honestly cannot express my gratitude for all your fantastic products. The hobby, in all its facets, is a major part of mine and my family’s lives. Keep up the great work and thank you so very much!
Excellent customer service
Very easy to navigate site, very awesome customer service! Any issue I've ever had with delivery GW is on top if it. Never let down.
The webshop is pretty straight forward…
The webshop is pretty straight forward and easy to use, nothing fancy and nothing unusual.
Customer Support is professional but they really should have someone working on saturdays, as that's when books are released for sale and when things can go wrong.
Amazing and friendly staff with a…
Amazing and friendly staff with a seamless experience throughout
A happy day.
Person running the store answered all my questions and I had a lot of them.
I was happy with every answer.
I spent some money.
I spent more money than I was expecting.
He talked me into picking up some paint.
Over all I would and am going to recommend friends and family to check out this store.
(My birthday is coming up and they need to know where to go)
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