I had an item missing from a Battleforce box that a friend bought me from a third party store. After contacting Warhammer Customer Services, within three days I had the replacement.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The website defaulted to Finland, Im in the UK. The auto-filling areas of checkout dont work very well. When you select one it overwrites other areas of the form. I haven't seen this happen in this wa... Ver mais
Rafa, Ayax, Violant y el resto del equipo son grandes profesionales. Cercanos, amables, experimentados y con mucha paciencia. La tienda impecable, el ambiente inmejorable. Mi hijo Mauro y yo hemos en... Ver mais
They can not if their life depended on it manage to send out subscriber issues of White dwarf magazine. You contact customer service, they, send out replacement copy several weeks later, and can no... Ver mais
Informações sobre a empresa
- Loja de material para maquetes
- Loja de artigos colecionáveis
- Loja de figurinos
- Empresa de design de modelos
Escrito pela empresa
More than fifty years old, Games Workshop is the largest and most successful hobby miniatures company in the world. With nearly six-hundred official Warhammer stores worldwide, and a webstore that ships across the globe, we take pride in our service and we’ll do our level best to make sure you’re getting the most from our products.
Informações de contacto
Reino Unido
- uk.custserv@gwplc.com
- warhammer.com
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GW pre-order gone again in 15mins.
Once again pre order for new items were gone in 15 minutes for the one I was looking to get. Have more "stock" for pre-orders. Also stop adding politics to a setting that does not need it.
It was easy for me to preorder what I…
It was easy for me to preorder what I wanted and was helpful to let me have it sent to my local Warhammer store
Best Customer Service!
I had some trouble navigating the website and claiming my warhammer mini. Cam was absolutely stellar at helping me identify what was wrong and helping me get everything I needed!
St. Anthony warhammer store
Evan at the St. Anthony location is the goat. Great service great store.
Per quanto mi riguarda mi trovo bene…
Per quanto mi riguarda mi trovo bene con il servizio, la spedizione tracciata viene aggiornata in maniera puntuale e qualora la consegna non avvenga come previsto ti avvisano su dove puoi ritirare il pacco.
Habe das White Dwarf Abo abgeschlossen
Habe das White Dwarf Abo abgeschlossen. In den letzten 12 Monaten ist drei bis vier mal vorgekommen das das Heft nicht angekommen bzw. kam relativ spät an. (Zwei bis drei Wochen später). Anrufe bei der Service Hotline waren immer freundlich und das entsprechende Heft wurde umgehend nachgeliefert.
Die Frage ist daher, warum klappt die Lieferung nicht bei jedem Heft?🤔
Poderá usar IA para responderLer mais
Mostly I like GW but beeing a white…
Mostly I like GW but beeing a white dwarf subsriber outside the UK is a disapointment. I know its in the hands of distribution partners and local post services, but still getting the magasin a month after publication is a joke.

Resposta da Warhammer
Solid website, good customer service
Solid website. My only complaint with Warhammer is the lack of availability for certain models.
Outstanding
Warhammer is reliable and consistently so. Buying from them is as safe and secure as it gets. They are a legitimate business that I have purchased from for many years. I love the products they offer.
Just awful
Just awful, items that seem to be in stock are out of stock when you want to pay and if youre not from the uk you have to change the language or you cant buy anything 👎

Resposta da Warhammer
Capcha on mobile is atrocious
Pretty horrible experience using the website. Tried initially using mobile to place an order, but Capcha would repeatedly get in the way, sometimes repeating within 5 seconds of completing a previous Capcha - so incredible annoying and unintuitive. Payment wouldn't even go through on mobile, so I had to switch to a desktop.

Resposta da Warhammer
I have never had a bad experience with…
I have never had a bad experience with this company in decades of buying from them. Great products. Great staff.
Good Work as Always
I’ve had an account with Games Workshop, now Warhammer for years now. I’ve never had a lost package. I’ve always received my package on time or ahead of schedule which is wonderful. The website flows easily even after the restructuring of the website from Games Workshop.
I had a small problem with my preorder…
I had a small problem with my preorder of one of the battle forces boxes delivery ( I'm from Mexico) when Hannah came to my help. She did not only provided excellent service but she also owned my situation as her own, where she made me feel listened and taken care of. My problem was solved and bot only that I've received more than I was expecting, thanks to people like her it's always a pleasure to purchase with trust and excitement for our new war dollies.
Thank you very much for everything GW and Hannah, good job, keep it going , you're doing great.
Super gentile e precisi
Newbie WARHAMMER40K FAN
As someone whos new to warhammer 40k I love how in depth the lore is and how amazing the community is. I've rated warhammer 40k site a 4 star due to few reasons but the main ones are. For new people who are joining the ranks of space marines I found it hard learning about what things I needed to learn about such as the models, books, lore, the games and such. I wish there was a dedicated page within the warhammer 40k web page that helped support new space marines into their ranks. Besides that the website is amazing i've already bought multiple space marines models as well as some books. I'm not very good on computers so it's completely possible that i've mistaken things if so I'd love it if someone could help a newbie if not hope the developers can eventually make it where there is a page dedicated to new people. If you read this far thank you so much hope this helps if it doesn't then have a blessed day and may the emperor show you the way...
Buono
Nonostante il servizio dedicato ai clienti sia solo in inglese, gli operatori sono gentili e disposti a venirti incontro.
Purtroppo si affidano a compagnie di spedizione tipo evri che per quale motivo lavorino, non si sà... per il resto sempre tutto ok anche quando si tratta di resi o parti mancanti o difettose del prodotto (una volta in 20 anni).
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