Weight Watchers Opiniões 

4608
TrustScore: 4 em 5

4,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

This is a predatory company who does not fully disclose their contract requirements until you decide to cancel within the 30 day trial period. Then they tell you that you didnt sign up for a trial, j... Ver mais

Classificada 5 em 5 estrelas

This program focuses on the many facets of weight loss and provides the tools needed to meet my goals . The tracking of many aspects, like water, protein,sleep and food intake makes it a balanced pro... Ver mais

Classificada 4 em 5 estrelas

I really like the point system. It uses game psychology, discouraging eating high point foods by subtracting points, while it encourages exercise by adding points. The other bonus of the zero point... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Für mich ist Weight Watchers die beste Lösung um abzunehmen und ein gesundes Leben zu führen. Das Angebot ist derart vielfältig, da ist für jederman/jede Frau etwas dabei. Ich wurde nie allei... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Beleza e bem-estar

Sobre Weight Watchers

Escrito pela empresa

Powered by science. Proven by people.

Escrito pela empresa

Weight Watchers is the #1 doctor-recommended weight-loss program.*
Since 1963, we've empowered millions of members to lose weight^—and we know what works. That’s why we have everything you need to build lasting habits for better health. As the global leader in science-backed weight management, we offer holistic, personalized support to help members reach and sustain their goals. Our proven approach combines expert guidance, compassionate Coaching, sustainable nutrition, a community who gets it, and access to weight-loss medication.** So whether you’re tracking macros, taking a GLP-1, or navigating any life stage from postpartum to perimenopause, you belong at Weight Watchers.
*Based on a 2023 survey by Cerner Enviza of 500 doctors who recommend weight loss programs to patients.
^Based on total WeightWatchers program sign-ups since 2001.
**Medications require eligibility and prescription. All medical services are provided through our affiliated medical group, WeightWatchers Clinic

Informações de contacto

4,0

Bom

TrustScore: 4 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(4608)

4446 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Quick and accurate response to medication

Contacting the Med clinic was easy and created an immediate response. My request for medication was addressed within a couple of days. They really know what they are doing, especially when it comes to the GLP1 bridge program.

16 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so happy to hear that contacting the clinic was easy and that your request for medication was addressed quickly! It's wonderful that you feel we excel, especially with the GLP1 bridge program.

Classificada 4 em 5 estrelas

Med +

The med + part of the app is often confusing and difficult to maneuver through it. The rest of the app is great and easy to use. It is helpful in managing my eating and getting the nutrition that I need.

16 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're glad to hear that the app helps you manage your eating and nutrition effectively. We appreciate your feedback regarding the med+ section and will consider how to make it more intuitive.

Classificada 5 em 5 estrelas

The place to help you achieve goals

The app is fairly easy to use though I would prefer using computer. There are variety of workshops and programs to help you achieve your goals.

23 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're glad to hear that you find our app easy to use and that our workshops and programs are helping you achieve your goals. We appreciate your feedback regarding computer usage.

Classificada 5 em 5 estrelas

I have been on WW for just a month

I have been on WW for just a month, and am happy with my progress! I had a lot of questions when I first began, and found so much information on dealing with my meals and what to expect! With WW’s help, I know I can do this!

23 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so happy to hear about your progress and that you're finding the information helpful for your meals and expectations! It's wonderful that you feel confident in your journey with our support.

Classificada 5 em 5 estrelas

Amazing

Amazing. Best decision ever!

16 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We are so happy to hear that you had such an amazing experience with us! Thank you for your wonderful feedback.

Classificada 1 em 5 estrelas

Everyone is very nice, but…

Everyone is very nice and helpful, but my Zepbound never arrived. I am disappointed with the delivery aspect of this service. I am still waiting..,
R. T. Goldberg

23 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We are very sorry to hear your Zepbound has not arrived and understand your disappointment with the delivery. We are looking into this immediately to resolve the issue.

Classificada 5 em 5 estrelas

I’m very happy with the support.

I’m very happy with the support and help I have received from the weight watchers care team.

23 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so happy to hear that you're very happy with the support and help you've received from our care team! Thank you for your positive feedback.

Classificada 5 em 5 estrelas

I enjoy the online workshops

16 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so glad to hear you enjoy our online workshops! Your positive feedback truly brightens our day and encourages us to continue providing great experiences.

Classificada 5 em 5 estrelas

Better than ever

Probably tried weight watchers 10 times in the past twenty years and it's better then ever. So easy to track. Love the diverse online workshops. Love the zero points. Everything is great so far.

16 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so happy to hear that our program is better than ever and easy to track! We appreciate you enjoying the diverse online workshops and the zero points.

Classificada 4 em 5 estrelas

Our Friday 10:30 coach (Becky) is both…

Our Friday 10:30 coach (Becky) is both fun and knowledgeable.

21 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so happy to hear that your coach is both fun and knowledgeable! Thank you for sharing your positive feedback with us; we truly appreciate it.

Classificada 3 em 5 estrelas

Workshops.

The few workshops I have listened to just read straight from their note cards. Don't really feel like they are experts. When you talk strength training don't tell me I need to do it. Let's gear it toward different age groups and demonstrate. Workshops to me seem useless for me. Nothing new same as every other diet plan. I would not pay extra for them. They did not draw me in to listen to more. Weigh in was okay.

23 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We appreciate you sharing your candid feedback regarding the workshops. We're sorry to hear that they didn't meet your expectations and that you felt the content wasn't engaging or tailored to different age groups. We will review your comments to improve our offerings.

Classificada 5 em 5 estrelas

Love the in person meetings

Love the in person meetings. Great coaches and participants. Increased motivation and success.

23 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so happy to hear you love the in-person meetings! It's wonderful that our coaches and participants are increasing your motivation and success.

Classificada 1 em 5 estrelas

Disappointing cancellation and billing…

Disappointing cancellation and billing experience

I signed up for a WeightWatchers promotional membership and later attempted to cancel. During the cancellation process, I specifically remember selecting the option to be notified when my promotional commitment was ending. I relied on that notification to remind me to cancel before standard billing began. I never received it and was subsequently charged $23.71.

Customer service told me their system did not show that I had selected the notification option, so they refused my refund request. I understand the membership terms, but if a customer uses a cancellation feature and relies on a notification that is never received, I believe the company should take some responsibility rather than placing the entire burden on the customer.

What was particularly troubling was the representative telling me they had reviewed my profile and could see how much I had engaged with the program. I found this unnecessarily invasive during a simple billing dispute. I was then told my account and request had been reviewed by an escalation agent, who also denied the refund.

Even more frustrating, the representative initially offered a prorated refund of the $23.71 charge only if I accepted a new $10/month membership. I was contacting them because I wanted to cancel, not purchase another membership.

I have now canceled. The $23.71 itself is not the only issue—the bigger issue is that I attempted to cancel, relied on a notification feature provided during the cancellation process, never received the notification, and was ultimately told that because their system did not record my selection, the problem was entirely mine.

I would strongly recommend that anyone signing up carefully document the cancellation process and take screenshots of all notifications and renewal terms.

23 de agosto de 2026
Opinião espontânea
logótipo da Weight Watchers

Resposta da Weight Watchers

We appreciate you taking the time to share your detailed feedback regarding your cancellation and billing experience. We understand your frustration when a notification you expected to receive did not arrive, leading to an unexpected charge. We recognize how important it is for our systems to function as anticipated, and we regret that your experience did not meet your expectations in this instance.

We are reviewing our processes for promotional membership cancellations and notification features to ensure clarity and reliability for our members. Your comments about the interaction with our customer service team, including the discussion of your program engagement and the offer of a new membership during a cancellation request, have been noted. We are committed to providing a transparent and respectful experience for all our members, and your feedback helps us identify areas for improvement in our service delivery and communication. We value your input as we continuously work to enhance our member experience.

Classificada 1 em 5 estrelas

Cancelled membership but I still get…

Cancelled membership but I still get messages and notifications…..PLEASE STOP

23 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We understand your frustration regarding the continued messages after cancelling your membership. We are actively investigating this issue to ensure all communications cease promptly.

Classificada 4 em 5 estrelas

WW has improved and is worthwhile (but could be better)

I did WW about 30 years ago and I’m impressed by some of the changes. (I’ve only been back for a couple days, so it does seem premature to ask for a review!) Being able to track everything on an app and being able to scan bar codes and take photos of dishes are great features. I like the app so far.

I’ve only tried one virtual workshop so far and there were WAY too many participants (over 200) to feel it was very useful. I left early.

My biggest frustration is that I often like to use my computer instead of my phone, and the WW website could be much better. I can’t add a profile pic (so I can tell at a glance that I’m signed in) and worst of all, they don’t make it easy to print a recipe by providing a “print” function. (Using other methods spreads the recipe over multiple pages or require screenshots.)

The chat function responds very fast but it is AI and that is frustrating for all sorts of reasons.

23 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We appreciate you sharing your initial impressions and are glad to hear you're finding the app's features helpful. We understand your concerns regarding the size of the virtual workshops and the functionality of the website, especially for printing recipes and adding a profile picture. Your feedback about the AI chat is also noted. We are always working to improve the member experience across all platforms.

Classificada 4 em 5 estrelas

The experience for the begining of the…

The experience for the begining of the process was good . I'm not computer person ...so that was a challenge for me (updates).

23 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're glad to hear that your initial experience was good. We understand that technology can sometimes be a challenge, and we appreciate your patience with the updates.

Classificada 3 em 5 estrelas

System review

Bulky system. Changes my preferred pharmacy. Different responder too often.

23 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We appreciate you sharing your feedback regarding the system's bulkiness, pharmacy changes, and responder consistency. We are actively working to improve these areas for a smoother experience.

Classificada 5 em 5 estrelas

It has been nice to get into workshops…

It has been nice to get into workshops from home. My days are filled with work and things. I can get on a workshop when I need to and not go in person. But sometimes it is nice to engage with people in person. But this is my 5 time doing WW.

23 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so glad our workshops fit into your busy schedule! We understand the value of both convenience and in-person connection. We appreciate your continued trust in us.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais