Excellent customer service. I was travelling abroad and couldn't be back on time for the delivery. I emailed Customer Service to ask if they could arrange the delivery to be made when I returned. I re... Ver mais
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Leia as opiniões dos outros
The excitement of bidding till the end can be intense , make sure you understand the total value of the spirit you’re going after. Very enjoyable when you win with prompt delivery, I will be bidding... Ver mais
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Clear explanation of charges and reserve prices. Payment was fast, and the free collection service made the process hassle‑free. The website is clear and easy to use. The only downside is that the s... Ver mais
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I don't generally leave reviews, however I have bought two bottles in the latest auction (early September 2026). I've got my bottles today. To say the packaging is good is doing it down. It's except... Ver mais
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Informações sobre a empresa
- Leilão online
- também em
- Grossista de bebidas alcoólicas
- Loja de bebidas alcoólicas
- Loja de lembranças
- Loja de licores
- Loja de vinhos
Escrito pela empresa
Whisky.Auction is a leading online auction platform for whisky, spirits, wine, miniatures and alcohol memorabilia. Run by a knowledgeable team of whisky and spirits experts with a passion for the product, we host a monthly whisky and spirits auction, as well as fine wine auctions and miniature and memorabilia auctions at least once a quarter. Customers can visit Whisky.Auction to receive free valuations on bottles from our valuations team and to buy and sell with our simple to use platform. Our London based customer services team is always on hand to help with any questions or guidance our customers need to make full use of our auction platform. We can collect your bottles for auction, or customers are always welcome to visit us at Elixir House to drop off and meet the team in person. Our global auction platform gives whisky, spirits and wine enthusiasts the chance to buy bottles only available in other markets, while our business offer allows whisky, wine and spirits businesses to buy old and rare bottles and sell surplus stock. Our global audience ensures we achieve some of the best prices in the auction market. Register now to buy and sell with our leading online auction platform, Whisky.Auction.
Informações de contacto
Elixir House, NW10 7SF, London, Reino Unido
- +44 (0)20 8838 9381
- info@whisky.auction
- whisky.auction
4,6
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great as always
31 de janeiro de 2025
Resposta da Whisky.Auction
Thank you for your continued support. We’re pleased to know that we’ve consistently met your expectations, and we look forward to serving you again in the future. - The Whisky.Auction Team
Resposta da Whisky.Auction
Thank you for your positive feedback!
Kind Regards,
The Whisky.Auction Team
As normal good buys and prompt service
As normal good buys and prompt service, never disappointed
31 de janeiro de 2025
Resposta da Whisky.Auction
Thank you for your continued trust and positive feedback. We're delighted to hear that our products and service have consistently met your expectations. We look forward to serving you again soon. The Whisky.Auction Team
Goid selection, good value.
I use 3 or 4 whisky auctions and would note that Whisky Auction has always been a good experience. They always have an interesting selection up for sale and overall price including buyers commission, delivery and insurance is good value. I'll keep using.
31 de janeiro de 2025
Resposta da Whisky.Auction
Thank you for your kind words and for sharing your positive experience! Your continued support means a lot to us, and we look forward to serving you in future auctions. Cheers! The Whisky.Auction Team
i enjoy having a bid and nice to speak…
i enjoy having a bid and nice to speak to
31 de janeiro de 2025
Resposta da Whisky.Auction
We truly appreciate your kind words! I’ll pass your feedback along to the rest of the Whisky.Auction team. Thank you for your continued support—we look forward to speaking to you very soon!
Kind regards,
The Whisky.Auction Team
Easy process from bidding to receipt of whisky
Easy bidding process, transparent pricing, quick delivery and items very well packed and exactly as specified.
31 de janeiro de 2025
Resposta da Whisky.Auction
Thank you for your wonderful feedback! We’re delighted to hear that you found our bidding process easy, our pricing transparent, and our delivery quick. Ensuring that our items arrive well-packed and exactly as described is a top priority for us. Your trust and satisfaction mean a lot, and we truly appreciate your support. We look forward to serving you again in the future! The Whisky.Auction Team
Resposta da Whisky.Auction
Thank you for your kind words Ivelin! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future.
Kind regards,
The Whisky.Auction Team
Excellent experience
Excellent experience - a thrilling experience as I bid on items! And the times were delivered within a week.
30 de janeiro de 2025
Resposta da Whisky.Auction
Thank you for taking the time to review Whisky.Auction. We're delighted that you had a great experience in our January auction and that your order arrived promptly. We look forward to having you purchase from us again in the future.
Kind regards,
The Whisky.Auction Team
First time bidder,I found the process…
First time bidder,I found the process straightforward, quick dispatch and good communication.
12 de dezembro de 2024
Resposta da Whisky.Auction
Good afternoon Mr Fraser. Thank you for taking the time to review Whisky.Auction and for your great feedback. We hope to work more with you in 2025. All the best, The Whisky.Auction Team
Resposta da Whisky.Auction
Good morning Vassil. Thank you for taking the time to review Whisky.Auction and for your great feedback. All the best, The Whisky.Auction Team
Easy from start to finish even for a…
Easy from start to finish even for a technophobe , and packaging make bottles almost indestructible
15 de dezembro de 2024
Resposta da Whisky.Auction
Good evening Mr Dench. Thank you for taking the time to review Whisky.Auction and for your great feedback. All the best, The Whisky.Auction Team
Still not receive the bottles yet
Still not receive the bottles yet. If possible, do not use DHL, other sites use Fedex and we have never encounter issues with Fedex. Really disappointing.
15 de dezembro de 2024
Resposta da Whisky.Auction
Good morning Henry. Thank you for taking the time to leave us a review and we do apologise for the confusion regarding your delivery. As confirmed in our emails, your parcel was sent by Parcelforce to the UK address on your account and delivered to a safe space, in this case a neighbour. We do not work with DHL for these orders so this must be an order from another company. Do let us know if you have any further questions. You can always get hold of our customer services team at info@whisky.auction. All the best, The Whisky.Auction Team
Does our bidding!
once Auction was concluded notified me promptly of outcome, invoiced and on payment dispatched the bottles.
Well packaged and delivered in good condition and on time
13 de dezembro de 2024
Resposta da Whisky.Auction
Good evening Mr Thompson. Thank you for taking the time to review Whisky.Auction and for your great feedback. All the best, The Whisky.Auction Team
Easy to use packaging very good and…
Easy to use packaging very good and secure will be using again 🥃🥃👍
13 de dezembro de 2024
Resposta da Whisky.Auction
Good evening Alan. Thank you for taking the time to review Whisky.Auction and for your great feedback. All the best, The Whisky.Auction Team
Never done an auction before but their…
Never done an auction before but their guidelines and information made it freaky simple to understand and follow, The delivery and packaging was the best I have ever seen.
Well done and thank you.
11 de dezembro de 2024
Resposta da Whisky.Auction
Good morning Mr Harrison. Thank you for taking the time to review Whisky.Auction and for your great feedback. All the best, The Whisky.Auction Team
Really impressed with the whole…
Really impressed with the whole service. Everyone that I’ve had contact with has been super helpful and the communication has been excellent. I would highly recommend using this service if you have some spare bottles laying around!
10 de dezembro de 2024
Opinião espontânea
Resposta da Whisky.Auction
Good morning Adam. Thank you so much for your great review. We're really pleased that you have been happy with the Whisky.Auction service. All the best, The Whisky.Auction Team
Great web based auction site
Great web based auction site. Very clear and easy to join and operate. Just sold bottle of Bourbon on the 3rd December and money in my account on the 9th. Only regret is I don't have another one to sell. Thanks to all at Whisky.auction.
9 de dezembro de 2024
Opinião espontânea
Resposta da Whisky.Auction
Good morning. Thank you for taking the time to review Whisky.Auction and for your great feedback. We're really pleased you've enjoyed using our platform. All the best, The Whisky.Auction Team
Resposta da Whisky.Auction
Good after Michael and Clare. Thank you for taking the time to leave us a review and for your great feedback. We're really pleased you enjoy using Whisky.Auction. All the best, The Whisky.Auction Team
Best place a reserve to avoid disappointment.. on low hammer price !
Always easy to use , staff friendly and professional .. It's best to place reasonable reserves on items to be sold .. to avoid the odd hammer disappointment ..
3 de dezembro de 2024
Opinião espontânea
Resposta da Whisky.Auction
Good afternoon Mark.
Thank you for taking the time to review Whisky.Auction and for your valuable feedback.
Please do let us know if we can help with anything going forward.
All the best,
The Whisky.Auction Team
Response, The reason i have nort dompketed aa apcking slip is that I dleiver goods directly rather than a courier and then write what's been delivered
When dealing with W.A, they have a great website and everything is very clear. Their packaging and delivery service is outstanding and their telephone response first class,
The only concern is their insistence that for any sales one must give a National Insurance Number and any tax ID, AFTER the sal has been made or they will not release th funds, Such demnds shoud be informed before items are entered,
2 de dezembro de 2024
Resposta da Whisky.Auction
Good afternoon Mr Williams.
Thank you for taking the time to leave us a review. We're really pleased to hear that you're happy with our delivery and customer service.
We do apologise for the confusion regarding tax identification. I've checked with the team and the reason you missed the tax information request is because you have not been completing packing slips before submitting your bottles for auction. Please do take a look at the first page of our packing slip form which requests you details and also provides a link to full information on the new requirement - https://whisky.auction/seller/sell
Please do let us know if you have any questions at all on this.
All the best, The Whisky.Auction Team
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