Excellent customer service. I was travelling abroad and couldn't be back on time for the delivery. I emailed Customer Service to ask if they could arrange the delivery to be made when I returned. I re... Ver mais
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Excellent customer service. I was travelling abroad and couldn't be back on time for the delivery. I emailed Customer Service to ask if they could arrange the delivery to be made when I returned. I re... Ver mais
A empresa respondeu
The excitement of bidding till the end can be intense , make sure you understand the total value of the spirit you’re going after. Very enjoyable when you win with prompt delivery, I will be bidding... Ver mais
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Clear explanation of charges and reserve prices. Payment was fast, and the free collection service made the process hassle‑free. The website is clear and easy to use. The only downside is that the s... Ver mais
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I don't generally leave reviews, however I have bought two bottles in the latest auction (early September 2026). I've got my bottles today. To say the packaging is good is doing it down. It's except... Ver mais
A empresa respondeu
Whisky.Auction is a leading online auction platform for whisky, spirits, wine, miniatures and alcohol memorabilia. Run by a knowledgeable team of whisky and spirits experts with a passion for the product, we host a monthly whisky and spirits auction, as well as fine wine auctions and miniature and memorabilia auctions at least once a quarter. Customers can visit Whisky.Auction to receive free valuations on bottles from our valuations team and to buy and sell with our simple to use platform. Our London based customer services team is always on hand to help with any questions or guidance our customers need to make full use of our auction platform. We can collect your bottles for auction, or customers are always welcome to visit us at Elixir House to drop off and meet the team in person. Our global auction platform gives whisky, spirits and wine enthusiasts the chance to buy bottles only available in other markets, while our business offer allows whisky, wine and spirits businesses to buy old and rare bottles and sell surplus stock. Our global audience ensures we achieve some of the best prices in the auction market. Register now to buy and sell with our leading online auction platform, Whisky.Auction.
Elixir House, NW10 7SF, London, Reino Unido
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I think postage very high but general service was very good

Resposta da Whisky.Auction
After winning recied my goods within 3 days excellent turn round

Resposta da Whisky.Auction
The auction was seemless.
I had a problem with the condition of the item versus the photos on the auction but to their credit it was dealt with very professionally and with no drama, which speaks volumes about the credibility and confidence dealing with Whiskey Auctions…5*

Resposta da Whisky.Auction
Packing for delivery , especially cardboard boxes, has to be done properly. The boxes need to be folded flat and the bottles placed in a air bubble package. Not put the bottles into the actual cardboard boxes , thus damaging them while putting them packaging into bigger boxes, for transit..
Furthermore, if your auction house offered 0% sellers commission, you would get more sellers , selling on your site..just saying as a regular seller..

Resposta da Whisky.Auction
Thanks to Whiskey Auction for selling my unwanted whiskey. From the start (signing up online), there were easy-to-follow instructions and seamless service. The process took about a month (including listing items, the auction preview and the auction), but I expected it all to take longer. I am delighted with the results.

Resposta da Whisky.Auction

Resposta da Whisky.Auction
Always had a good experience. If there are questions, they always respond very quickly. Just wish they would expand their services to store bottles purchased also.

Resposta da Whisky.Auction
Overall, very good but a couple of ideas as minibottle collector:
Lots have a large number of items, specially when are jugs or decantarse
Only two auctions per year looks not appropriate. Might be three or four much better.

Resposta da Whisky.Auction
All bottles always arrive very well packed. Everything is automated and just works. You can also buy bottles and keep them in their warehouse for a while. Absolute professionals... Everything is top notch with these guys...

Resposta da Whisky.Auction
Whisky Auction provide a great service from the point of registration, auction activity and then finally to completion of any purchases including delivery. I have not yet used them to sell but their offering seems very comprehensive.

Resposta da Whisky.Auction
I’ve sold through Whisky Auction, but this is my first time buying. Like the selling experiance I’ve had in the past, purchasing a bottle was simple. They are very clear on fee’s you will incur, this allows you put in a maximum bid know what your final cost will be if it was to reach your highest bid.
Once I’d paid it only took a few days before my bottle was safely delivered, well packed and exactly what was shown on the site.

Resposta da Whisky.Auction
Quick and easy to follow the instructions and paying for the purchase, communications via email very clear.

Resposta da Whisky.Auction
Excellent service! Very easy process and everything is well organised with very clear instructions. All managed on an online account. Incredibly simple but very effective.

Resposta da Whisky.Auction
Easy to deal with very professional these guys know there stuff if your a seller or a buyer you will get a good result this is a one stop shop for whiskey lovers.

Resposta da Whisky.Auction
The whole process is quite simple. Like any other auction you choose what you want to bid on, place your bid and chose an upper limit and then wait. You are given daily updates on the auction lots when you have been outbid and gives you the opportunity to bid again. Should you be lucky enough to win you are told exactly what you need to pay, including commission and P&P. The rest is done for you so sit back and wait for your winning bids to arrive.

Resposta da Whisky.Auction
I was able to bid and go back and forth to the lots on auction in a smooth way.

Resposta da Whisky.Auction

Resposta da Whisky.Auction
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