Window Supply Direct Opiniões 

264
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

The ordering process was simple and the pricing was the most competitive I found for just ordering 1 window. What let it down was the communication around delivery. I didn’t get any warning that my... Ver mais

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Classificada 5 em 5 estrelas

This company was fantastic to deal with, windows as expected, delivery dates organised professionally and Chris handled everything perfectly when I called to discuss matters including the replacement... Ver mais

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Classificada 5 em 5 estrelas

Absolutely best experience ever, from order placement to delivery. I ordered fixed window, unusual size. The gentleman from Window Supply Direct called the following day to discuss some details I over... Ver mais

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Classificada 5 em 5 estrelas

Albeit I am a qualified tradesman, I'm not a window fitter. I found the website very easy to navigate and the information provided turned out to be very accurate. I had prior warning of delivery, the... Ver mais

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Informações sobre a empresa

  1. Fornecedor de janelas de PVC
  2. Fornecedor de portas

Escrito pela empresa

Suppliers of top quality UPVC windows and doors direct from the factory to the home. Order online with confidence using our simple pricing engine. Amazing prices and fast lead times. Improve the energy efficiency of your home with Veka Halo and Eurocell windows and doors. Also, try our composite door designer with many styles and colours available. Design your dream front door and get an instant price there and then. Check out the full range on our website and order online today. We deliver to England, Wales and Scotland for only £35. Our current lead time from order to delivery is around 10-12 working days.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

264 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,4

Todas as opiniões

(264)

57 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent company

Easy to order kept updated about order delivered quicker than expected kept updated about delivery driver was friendly and polite , overall an excellent company with good customer services and cheapest pri e we found fir the window which is not reflected in product as window is good quality

15 de maio de 2025
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Resposta da Window Supply Direct

Hi, thank you for the lovely review. We are very pleased you are happy. All the best, WSD

Classificada 5 em 5 estrelas

Great service

Great service. It was easy to order the windows, delivery time was only a few weeks and the windows were delivered into the house by a friendly driver. Would definitely recommend.

5 de maio de 2025
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Resposta da Window Supply Direct

Thank you for the 5 star review. We are very happy that you had a great experience using our company. Kind regards, WSD

Classificada 1 em 5 estrelas

Joke

Ordered and paid no problem. 10 days later email informing me of date of delivery. No delivery. Phoned to enquire where it was - email back to say order refunded as they couldn’t deliver to my address! Took them 3 weeks to realise this?!?!

9 de maio de 2025
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Resposta da Window Supply Direct

Please accept our sincere apologies for your experience, this is not the standard of service we aim to provide. In this case we did everything in our power to try to solve this transport issue, but unfortunately, we are no longer able to deliver to Scotland and have issued a full refund. We are sorry for the inconvenience that this has caused.

Classificada 1 em 5 estrelas

SERIOUSLY DISSAPPOINTED

If you follow this companies instructions on how to measure your window for a new replacement UVPC window, it will be too narrow for your window. When I contacted them, they said it was my fault. They agreed to sent me UVPC window extension parts but nothing has arrived. They are now - NOT REPLYING to my emails. The window quality looks good but the after sales service from this company is atrocious.

28 de abril de 2025
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Resposta da Window Supply Direct

We apologise for the issue you experienced in measuring for your window. Measurements must be taken after any alterations are made to the opening, and we always advise to take measurements of the external opening. In this case, we sent three frame extenders/ add-ons free of charge by courier to rectify the issue. If unsure, we advise customers to contact us before ordering via either our live-chat service, telephone or email.

Classificada 5 em 5 estrelas

Excellent advice

Straight from first contact till now I have had excellent service and communication from Seonaid in the Inverness store
So far I highly recommend this company and look forward to dealing with them again in the future
Pricing is the best that I have seen

21 de maio de 2025
Opinião espontânea
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Resposta da Window Supply Direct

Thank you for the great review. Kind regards

Classificada 1 em 5 estrelas

Long waiting for the delivery

Long waiting for the delivery, they have send a email with the delivery date and they asked for someone else to be there so they could help them with the delivery, I tried to contact them prior to delivery day but no luck. So I had to pay for someone a full day to wait there .. and no delivery. Today I was able to talk with someone who told me that they had some issues with the manufacturing process and they didn’t know about that. So they have internal issues and hopefully I will get my window tomorrow.
Is such a shame because I need to replace all the windows for the house… I definitely don’t buy again from them .

Is not one day is 3 days and I still didn’t receive it . On the top of that is that when you ask for someone to be there just consider that not everyone has available at any time a person to help with that delivery so they have to pay for someone. Even if that is your responsibility to provide the delivery.

28 de abril de 2025
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Resposta da Window Supply Direct

Hi Claudiu
Thank you for the review.
For reference, we do not have any internal issues. We are sorry that your delivery was delayed by one day. Occasionally things like this can happen. All the best, WSD

Classificada 1 em 5 estrelas

We’ve not received the window that was…

We’ve not received the window that was due today. So that’s not very good service is it

24 de abril de 2025
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Resposta da Window Supply Direct

Hi, our delivery driver called the number you provided approximately one hour before arriving, and there was no answer. The driver waited at your address for fifteen minutes but no one answered. We tried our best but unfortunately we could not deliver. We will reschedule for a new delivery date.

Classificada 5 em 5 estrelas

New windows

Very good quality windows and the service was excellent throughout thanks very much well pleased helpful staff rare thing these days

31 de março de 2025
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Resposta da Window Supply Direct

Hi, thank you for the great review. We really appreciate it.
Kind regards, WSD

Classificada 5 em 5 estrelas

Quick windows easy service

Quick easy service . Very professional , the window we ordered was excellent quality

28 de fevereiro de 2025
Opinião espontânea
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Resposta da Window Supply Direct

Hi, thank you for the 5 star review. We are happy that you are pleased with our service and product. Kind regards, WSD

Classificada 3 em 5 estrelas

The window is good

The window is good, they were good at reorganising delivery but no instructions were given as to how to fit the window even when asked on the chat (an email was requested too)

26 de fevereiro de 2025
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Resposta da Window Supply Direct

Hi Sandra, I'm glad to hear you are happy with your window, and happy with us rearranging the delivery to meet your needs.
With regards to installation, we are a supply only company. We endeavour to help out where we can but if you are unsure we would advise to use a reputable installer/fitter in the future.

Classificada 5 em 5 estrelas

Excellent

I’ve used Window Supply Direct for the whole of my house which has been completed in 3 stages, They exceeded my expectations and I would highly recommend them to anyone considering having new windows.

28 de março de 2025
Opinião espontânea
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Resposta da Window Supply Direct

Thanks for the review James! We are really pleased you are happy with your doors and windows. If you need anymore you know where we are! Kind regards, WSD

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Windows and door was perfect. Great communication.

14 de fevereiro de 2025
Opinião espontânea
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Resposta da Window Supply Direct

Thank you for the great review!👍🏻

Classificada 5 em 5 estrelas

Great service and awesome communication.

All very easy and simple to order what I wanted...I managed to break the window (all my fault) and after phoning them up, they got a replacement to me fast.

Since then they are my goto window suppliers.

7 de fevereiro de 2025
Opinião espontânea
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Resposta da Window Supply Direct

Thank you for the kind words Grant, much appreciated

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