Windriver Tool is without a doubt the best IT company I've ever been supported by. Their service is the gold standard. Ease of use, customer focus, attention to detail, technical expertise, troubles... Ver mais
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Leia as opiniões dos outros
Thank you. We very much appreciated Craig's assistance and his team's support when a scammer gained access to our PC and eventually blocked our use of browser applications. The service was complete, t... Ver mais
What made my experience good was to have ??? take the time to explain what is covered in my plan. My understanding was that e/gmail issues could be fixed by Windriver, and it can but that is not t... Ver mais
The technician explained everything he was going to do, although at times I didn't understand the process, the result of my limited computer knowledge and his accent. He was patient with my questions... Ver mais
A empresa respondeu
Informações sobre a empresa
- Assistência técnica de informática
- Loja de acessórios para computadores
- Suporte e serviços para computadores
Escrito pela empresa
WDT provides on call virtual assistance services to its users. We cater to small and medium size companies and we also offer plans for individuals. If you want to connect with us, try our One time assistance plan and let us know your feedback.
Informações de contacto
Estados Unidos da América
- windrivertool.com
Respondeu a 33% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful process
Very helpful process. I didn"t have to do anything. They took care of all the details and the process was fast.
great service
very professional and knowledgeable and…
very professional and knowledgeable and polite
An excellent value for money
My printer was not connected to my computer. They, although it took a long time, corrected the problem and verified the successful process. All is working quite well. I was also assured the service needed in the future will be provided on this equipment, as well as other equipment, for the next 3 years. Thank you!
Dear Felix,
Dear Felix,
I am very grateful to you and your colleagues at Windrivertool for the help which you have given me today with my computer and printer. Thank you all very much! Yours sincerely, Jeremy
Roy White he was very helpfull today
Roy White he was very helpfull today, he went above and beyond with his time with me
i'VE GOT 2 SPAM CALLS
i'VE GOT 2 SPAM CALLS, THEY WERE TELLING ME SOMETHING IS WORNG WITH MY COMPUTER HOWEVER WINDRIVER HELPED ME TO RMEOVE THME FROM MY COMPUTER AND NOW i AM SURE
tHANKS FOR YOUR HELP
Windriver tool has been excellent…
Windriver tool has been excellent customer service and completed my needs. Roy White is fantastic with his knowledge and helped me with all my needs. I would give him 10 stars if I could. Thank you
Scammers
Scammers. Contacted my gran after she had an issue with her printer being broken.
Told her its no fix no fee. Took over her computer using a remote desktop tool. But also installed a a secondary tool to allow them back door access at a later date.
Installed suspicious program that was similar to a program available on the HP website but had been modified.
Didn't fix the issue and then requested £99 via email.
Reported to ActionFraud.police.uk who have confirmed this is fraudulent activity
You were very helpful and checked my…
You were very helpful and checked my computer even after I made several mistakes. I appreciate your work.
they are great and there is no wait…
they are great and there is no wait time thank you guys so much.
Very professional service
Very professional service. Everything has been clearly explained and very much appreciated. I highly recommend this business.
Sharp practice experienced. Would avoid.
My father in law subscribed to a 5 year plan with Windrivertool for McAfee and drivers. Six months later they called him to say there was a problem with his laptop and he needs another subscription costing 250 pounds to fix it. They said McAfee wasn’t updating and only 4 or his 100 drivers were working. He had no apparent issues with his laptop. I checked McAfee and found it was working and updating. I spoke with them and they took over the laptop. They opened a terminal window and entered the “top” command. This listed the currently running processes. They proceeded to tell me that this demonstrated the problem. Whe I challenged this and said that this showed nothing to be concerned about, they accepted that there was no problem and apologised for the mix up.
This is very poor practice. Trying to bamboozle customers into buying something they don’t need. Would recommend avoiding.
Misleading information- they don’t…
Misleading information- they don’t explain what they are doing and when we asked for a refund they said they had charged £99 for technician services that were non-refundable. This was not explained before the process was initiated.
Excellent customer service
With Windrivertool.com
With Windrivertool.com, I was able to backup and restore my driver easily without any hassles.
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