With Nothing Underneath Opiniões 

598
•
TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

Excellent customer service with prompt responses. I bought the Hutton blazer in grey to wear with jeans on weekends, love the quality of the herringbone fabric and excellent construction. I released t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The Tencel shirt is beautifully cut and excellent quality. A great addition to my collection of WNU shirts. The staff in Elizabeth Street gave me great advice about the Hutton blazer which I have... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have contact customer services on a few occasions about out of stock items and received speedy replies. Also visited the Elizabeth Street store and always greeted by friendly staff Only small crit... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I love WNU clothes, sustainable, well made, made in Europe not far east. Premium yarns. Sizing between items is consistent so I always know what will fit. Wool items do not pill. Only ever had one iss... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de moda feminina

Escrito pela empresa

WNU is a sustainable womenswear brand and was created to make the perfect everyday shirt. Designed in London, inspired by men's tailoring adjusted for women; WNU offers an affordable wardrobe staple - a casual luxury with scrupulous detail using the highest quality materials.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

598 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(598)

161 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent small business

Most helpful staff and I already ordered a few items from them which are absolutely stunning. Quality outstanding and the orders are being dispatched fast. Will order more from WNU for sure. A+++

14 de setembro de 2026
Opinião espontânea
logótipo da With Nothing Underneath

Resposta da With Nothing Underneath

Thank you so much for the lovely review Monique! We’re so pleased you’ve been happy with your orders and the quality of the pieces. We really appreciate your support and hope to see you back again soon!

Best wishes,
WNU Team

Classificada 5 em 5 estrelas

Great customer service

Despite terrible service from Royal Mail, With Nothing Underneath provided amazing customer service and turned my experience around. They are very quick to respond and the clothing is beautiful and great quality. Definitely worth paying a bit more for quality

14 de setembro de 2026
Opinião espontânea
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Resposta da With Nothing Underneath

Hi Becky,

Great to be able to assist you with this. Thank you for your kind feedback.

Best wishes,
WNU Team

Classificada 5 em 5 estrelas

Best shirts ever 🥰

In the meantime I bought a lot of shirts from WNU because they are honestly and really the best shirts I have ever had. They fit perfectly, they look modern and feminine and the quality is amazing. I really can recommend it, I am very glad about this kind of excellent and easy looking clothing. For me it is elegant, sporty and a kind of bohemian at the same time. I wear it very often and it looks great. Best regards from Sandra Maria, Stuttgart Germany ❤️

14 de setembro de 2026
Opinião espontânea
logótipo da With Nothing Underneath

Resposta da With Nothing Underneath

Hi Sandra,

Thank you so much for your kind feedback. We hope you love your shirts for many seasons to come.

Best wishes,
WNU Team

Classificada 5 em 5 estrelas

Firs time shopping with WNU

Firs time shopping with WNU, and I couldn't be happier. My jacket (the St James boiled wool jacket) was shipped quickly and packaged securely. The jacket fits perfectly as per the size chart and description, and the quality is excellent. This is a jacket I will cherish for life. You get what you pay for and for me, this jacket was money well spent.

10 de setembro de 2026
Opinião espontânea
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Resposta da With Nothing Underneath

Hi there,

Thank you for your kind feedback, great to hear that you are enjoying your St James jacket. We hope you love it for many years to come.

Best wishes,
WNU Team

Classificada 5 em 5 estrelas

Customer service

Caitlin could not have been more wonderful after royal mail delivered me an empty box. She arranged a quick replacement to be sent out and was professional and helpful with a lovely phone manner. Such customer service is rare today and why I love WNU.

14 de setembro de 2026
Opinião espontânea
logótipo da With Nothing Underneath

Resposta da With Nothing Underneath

Hi Katherine,

Thank you so much for such a gleaming review, it really means so much to us here at HQ. We are happy we were able to assist you with this.

Best wishes,
WNU Team

Classificada 5 em 5 estrelas

The ladies in the store are absolutely…

The ladies in the store are absolutely wonderful. They are so helpful and made sure I was aware of all the different material and fit types. The in store selection was wonderful. I didn’t feel pushed or rushed at all. So excited to continue purchasing things from WNU!

12 de setembro de 2026
Opinião espontânea
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Resposta da With Nothing Underneath

Hi Natasha,

Great to have you in store. We are so happy to hear that you enjoyed your time with us.

Best wishes,
WNU Team

Classificada 5 em 5 estrelas

Firstly the clothes are great

Firstly the clothes are great, they’re cut well, good quality, and I think good value for money.
The customer service is fantastic, the team were really helpful when I was trying to find out where a delivery was. Nothing was too much bother.

6 de setembro de 2026
Opinião espontânea
logótipo da With Nothing Underneath

Resposta da With Nothing Underneath

Hi Claire,

Pleasure to help you with your order, thank you so much for your feedback.

Best wishes,
WNU Team

Classificada 5 em 5 estrelas

Clair at Elizabeth Street was amazing…

Clair at Elizabeth Street was amazing she was so attentive and really helped me find the perfect tops. She looked so stylish too … could have bought everything she was wearing. I’ll definitely be back 😊

10 de setembro de 2026
Opinião espontânea
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Resposta da With Nothing Underneath

Hi there,

Great to hear about your experience at our Belgravia store. We will certainly pass that on to the Elizabeth St team. Thank you so much for being in touch.

Best wishes,
WNU Team

Classificada 5 em 5 estrelas

My WNU parcel got lost in the post

My WNU parcel got lost in the post. I contacted them and Caitlin send a repeat order out ‘next day delivery’. I couldn’t have asked for a better service

8 de setembro de 2026
Opinião espontânea
logótipo da With Nothing Underneath

Resposta da With Nothing Underneath

Hi Beverly,

Thank you so much for the gorgeous feedback. We were so pleased to be able to assist you with this.

Best,
WNU Team

Classificada 5 em 5 estrelas

LOVE this company

LOVE this company! The quality of the clothes is absolutely superb, especially for the price. The fit of almost everything is spot on. And the client service is second to none. A couple of people have helped over the last 4-5 months and they're all responsive, helpful and a pleasure to deal with. Cannot recommend WNU enough. Great brand, great products.

4 de setembro de 2026
Opinião espontânea
logótipo da With Nothing Underneath

Resposta da With Nothing Underneath

Hi Abigail,

Thank you so much for your kind words about your experiences with us here at WNU. We are so pleased to hear your lovely feedback!

Best wishes,
Caitlin

Classificada 5 em 5 estrelas

Absolutely 5-star service as ever

Absolutely 5-star service as ever. I sent back a couple of items from a large order, then a couple of days later changed my mind to ask for one of the returns to be sent in a different size, rather than a refund. Very quickly actioned with no problem at all. I have so many of these clothes, and love the quality and choice

3 de setembro de 2026
Opinião espontânea
logótipo da With Nothing Underneath

Resposta da With Nothing Underneath

HI KG,

Perfect news, we were so glad to help you with this. We hope to hear from you again very soon, and enjoy your gorgeous new WNU pieces.

Best wishes,
WNU Team

Classificada 5 em 5 estrelas

Great products that I will wear for a very long time

Great products that I will wear for years. I bought two of this years linen trousers. One in black the other in the darker blue colour.
Both come up large so that you can size down. They are long so that when I shortened them I added belt loops which made them more useful for dressier days.
I have a number of WNU shirts and shorts all of which get lots of wear, so are good value.

2 de setembro de 2026
Opinião espontânea
logótipo da With Nothing Underneath

Resposta da With Nothing Underneath

Hi Amnea,

Thank you so much for your kind feedback, great to hear that you are loving your WNU items. Enjoy!

Best wishes,
WNU Team

Classificada 1 em 5 estrelas

I would not recommend this company - no physical person to speak with.

I would not recommend this company and would give 0 stars if that were possible: Do not believe the customer service contact number - it is just an answering machine. No person.

Very poor returns process and virtually impossible to speak to Customer Service which I can only suspect leaves you frustrated in trying to return an item - unless this is part of their sales policy. Companies such as Net-a - Porter seem to be able to do this but not WNU a relatively new company.

Being been extremely disappointed by the returns process at With Nothing Underneath is to underestimate my frustration and anger.

I repeatedly tried to telephone Customer Service regarding a simple return but was unable to speak to anyone and continually reached an answering machine. Eventually, having received no assistance, I returned the jeans from my order at my own expense.

The parcel has now been delivered to WNU and signed for by their returns department. Only after I had sent it back did Customer Service respond telling me that I could have used their free returns portal, which completely missed the point of my original complaint.The clearly did not read my email.

For a company selling clothing at this price level, I do not think it is unreasonable to expect to be able to speak to someone when there is a problem with an order.

I was also surprised by the 14-day returns period, particularly when many online retailers offer considerably longer.

I have kept the other two items from my order, so this is not a complaint about the products themselves. However, the jeans were of poor quality. However, my complaint is specifically about the unnecessarily difficult returns process and lack of accessible Customer Service.

I am now waiting for confirmation that my returned jeans have been acknowledged and that my refund will be processed.

2 de setembro de 2026
Opinião espontânea
logótipo da With Nothing Underneath

Resposta da With Nothing Underneath

Hi Maria,

Thank you so much for being in touch with our team and we are so sorry to hear of your disappointment with the service you've received.

We can see that you emailed us at 6:45pm on Friday 28th of August, and unfortunately our team are unavailable at weekends and on bank holidays. We are so sorry that you were unable to get through to us on the phone at the weekend. We can see that we responded urgently to you on Tuesday (the first working day post bank holiday weekend) to resolve this issue. Our returns information is located on the delivery note within orders and via our website on the returns page, but once again we can only apologise if this was not visible for you. We will certainly look to improve this so that this doesn't go amiss again.

Looking at your return, we can confirm that your parcel arrived back with us yesterday and was refunded in full to you today. You should have received an email confirming this, but let us know if you have any delays there.

Of course if we can assist you with any information on the rest of our collection, our quality, materials or care instructions, please let us know. Our team are here to help.

Kindest regards,
WNU Team

Classificada 5 em 5 estrelas

Great customer service

Great customer service. I mixed up my return and accidentally sent back items from another store. The WNU team got in touch very quickly to let me know and advised how to rectify it. Really helpful and honest when I’m sure other retailers would not have taken the time.

21 de agosto de 2026
Opinião espontânea
logótipo da With Nothing Underneath

Resposta da With Nothing Underneath

Hi Amy,

Thank you for your kind words here. We are so pleased to have been able to assist you on this.

Please let us know if there is anything else we can assist you with.

Best wishes,
Caitlin

Classificada 5 em 5 estrelas

The cut of their dresses is superb

The cut of their dresses is superb, not to mention the quality of all items. I've only just discovered them this year and I've not been disappointed by anything I've purchased. If you need to contact the company they are very helpful.

26 de agosto de 2026
Opinião espontânea
logótipo da With Nothing Underneath

Resposta da With Nothing Underneath

Hi,

Thank you for your lovely comments about the quality of your WNU items, but also your experience with us.

We are so thrilled to have been of assistance.

Please do reach out if there is anything else we can help you with.

Best wishes,
Caitlin

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Sorted my query very quickly.

27 de agosto de 2026
Opinião espontânea
logótipo da With Nothing Underneath

Resposta da With Nothing Underneath

Hi Rose,

Thank you so much for your kind words here. Our team are happy to have been of assistance to you.

Please do reach out if there is anything else we can assist you with.

Best wishes,
Caitlin

Classificada 5 em 5 estrelas

WNU Customer Service was very helpful

WNU Customer Service was very helpful. Madina responded quickly and helped me with my queries. I particularly like this brand- good quality and classical but still fun and relevant.

26 de agosto de 2026
Opinião espontânea
logótipo da With Nothing Underneath

Resposta da With Nothing Underneath

Hi there,

Thank you so much for taking the time out of your day to leave us a review. We are so pleased that Madina was so helpful and by your lovely comments about your WNU items.

Best wishes,
Caitlin

Classificada 5 em 5 estrelas

Hannah at the Salcombe store

I visited the Salcombe store today, beautiful clothes, excellent quality and wonderful staff, particularly Hannah who was so helpful and lovely and really made my shopping experience pleasurable. Walked out with a full outfit, thank you Hannah and the team at Salcombe, you made me feel great❤️

27 de agosto de 2026
Opinião espontânea
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Resposta da With Nothing Underneath

Hi Brooke,

Thank you so much for your kind comments about your time in our lovely Salcombe store and your time with Hannah. The team are so thrilled to hear about your experience here and cannot wait to welcome you back soon.

Best wishes,
Caitlin

Classificada 5 em 5 estrelas

I was so impressed at the prompt…

I was so impressed at the prompt response I received on an enquiry for a jacket, which was sold out online. I was directed to the exact store which had stock. The store reacted to my message so fast, ensuring that I did not miss out on this purchase! Super friendly, efficient and helpful staff on email, text and phone. Looking forward to receiving my jacket! Thank you.

26 de agosto de 2026
Opinião espontânea
logótipo da With Nothing Underneath

Resposta da With Nothing Underneath

Hi Alpa,

Gorgeous feedback, thank you so much for being in touch. Enjoy your new jacket!

Best wishes,
WNU Team

Classificada 5 em 5 estrelas

Wonderful customer service from Madina!

Madina was incredibly helpful and provided such warm and efficient customer service. She responded very quickly, kept me updated about my order and completely put my mind at ease. It was a genuinely lovely experience and I’m so grateful for her help. Thank you so much, Madina!

26 de agosto de 2026
Opinião espontânea
logótipo da With Nothing Underneath

Resposta da With Nothing Underneath

Hi Ali,

Thank you so much for your great feedback, we will certainly pass this onto Madina.

Best wishes,
WNU Team

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