Absolutely seamless experience from start to finish. Unlike so many things these days, the customer service was great. They told me when they were going to show up; they called to confirm that they'd... Ver mais
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Informações sobre a empresa
Escrito pela empresa
1-800-GOT-JUNK? is a full-service junk removal company that helps homeowners, businesses, property managers, contractors, and real estate professionals make space by removing unwanted items quickly, safely, and professionally. Founded in 1989 by Brian Scudamore with one truck and a simple vision — to take the ordinary business of junk removal and make it exceptional — 1-800-GOT-JUNK? has grown into one of the most recognized names in junk removal. Our friendly, uniformed truck team members make the process easy from start to finish. Customers simply point to what they want removed, and our team does all the lifting, loading, hauling, and cleanup. We remove almost anything non-hazardous, including old furniture, mattresses, appliances, electronics, renovation debris, yard waste, office junk, retail fixtures, construction debris, and general clutter. Whether you are decluttering your home, preparing for a move, clearing out a garage, renovating, managing a rental property, cleaning up after tenants, or handling a commercial cleanout, 1-800-GOT-JUNK? is designed to make junk disappear with less stress and more care. We provide upfront onsite estimates, convenient booking, professional service, and responsible disposal whenever possible through recycling, donation, and repurposing. Since day one, the company has been built around people — our customers, our franchise partners, and our truck team members — with a commitment to friendliness, professionalism, and leaving every space better than we found it.
Informações de contacto
300-887 Great Northern Way, v5t4t5, vancouver, Canadá
- 1-800-468-5865
- customerservice@1800gotjunk.com
- www.1800gotjunk.com
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Very expensive when they tell you that…
Very expensive when they tell you that they charge by how much space of their truck your items will take that's one thing but once the person comes out with the truck then they say they also charge for poundage and other fees.. and when it's time to pay you are expected to give a tip on top of everything else when I had called the company to check for prices I was told that they charge for space of the truck so I was expecting to pay somewhere around $200 for 4 items because it was only a quarter of space of the truck the the guys that came in to take away the furniture we're very nice worked hard and very professional but it wasn't worth $600 the only reason I had to go with it is because I am a disabled veteran and I couldn't do it myself and I didn't have anybody that could help so needless to say unless you want to spend a lot of money I would not recommend Got Junk
I feel like I was mislead on the…
I feel like I was mislead on the donation aspect of what I had picked up. The website is unclear. While it says this "We make it simple to clear out your home while giving your gently used items a chance at a second life". Conversation with scheduling and pick up personnel said all I have to do is call to get a donation receipt but when I called I am told the fiurniture may never be donated BUT they will send me a receipt if the furniture is donated. I should be given a Donation Receipt by Got Junk and not have a possibility of never getting a receipt or I should not have to wait for a receipt, indefinitely. I won't use this service again.
Excellent gentleman
Excellent gentleman. Respectful and efficient. Got my junk out quickly. Highly recommend them.
It couldn't have been better
It couldn't have been better! The carriers were right on time, totally professional, gave us great advice, and helped us get rid of everything. Also, scheduling was easy and staff were really helpful. Thank you!
The guys were terrific
The guys were terrific. Well dressed, professional and totally friendly. Did a favor or two as well, moving a piece of furniture! Nothing too big - or small- for them to handle. Intend using you again when needed.
Discussed with them re ‘junk’ - not all is junk!!
Prepare for the worst A.I. customer service experience you will ever have
AI assistant called me to confirm an appointment that I was trying to cancel and it was constantly stuck in an infinite loop of "are you still there?" IMMEDIATELY. I could not get a single piece of information about the price either. Instant cancel. Never using them ever again.
This is for Nanaimo You Got Junk.
This is for Nanaimo You Got Junk.
They came early since they were in the in area which was
great for me. Gave me my estimate first before they got to work, were polite and courteous, quick and efficient.
All and all a great experience. Thank you Brett and Greg.
Kyle and his assistant were a great…
Kyle and his assistant were a great team. Worked quickly and efficiently to clear out and load my items. They even swept out my garage after!
Great guys, great service!
Both of the removers were really nice and professional. They cleared away everything quickly. Gave an estimate to remove a large piece of exercise equipment in future, and swept my driveway! I would call on them again in future.
Dominic and Ryan were outstanding 👏
Dominic and Ryan were on time (early - which is wonderful), great natured, professional, fast, and made my life easier. They removed heavy and cumbersome furniture that I no longer needed and couldn't move to a donation center. Thank you so much!
Friendly and personable
Arrived early and took care of business. Monte is a fine communicator. All business and no jive.
First Rate job
First Rate job! Quick and easy! Getting ready to book again. Great pricing .
Excellence from start to finish
I appreciate your respect, hard work, kindness, transparency, honesty, and same day full service. You guys were absolutely incredible! Thank you so much!
Giovanni and his partner did a great…
Giovanni and his partner did a great job. They were personable and professional. They timely and great to work with.
Derik was friendly and very informative…
Derik was friendly and very informative regarding the company policies and offers. Baptized was also friendly and a good worker. They are both great representatives of 1800 got junk.
If I can write a negative star rating I would
If I can write a negative star rating I would. This company is charging way TOO MUCH, two guys half an hour charged over $1000.00 and left part of a dismentalled piece of a removal item, when call to return they want to charge again?? The charge is all broke down to load weight, size, by pieces sepately and by hours, so when they tell you it starts at $198 up to $998, it’s Misleading, no one tells you on top of the load, they charged for the individual items and parts separately and on top of the load, of course, the labour is another separate charge. Half an hour, one couch two broken wooden bed frame, half hour labour and a drawing board over $1000.00, any piece of dirt (weigh less than a lb) you add is an additional $25 per piece.
And any mistake they made, they denied responsibility and charge charge and charge. I will NEVER use this company again and WILL NOT recommend this.
When it first started, the owner started with good passion and work hard and fair with load weight, now it’s getting big, overrated and gone completely off track for their rate.
Saviours!!
Friendly, efficient, went above and beyond. Highly recommend.
Workers very quick and easy to deal…
Workers very quick and easy to deal with during removal. Especially since it was very warm and working on a Sunday. They called 20 min before arrival which was helpful.
They showed up and they cleaned up my…
They showed up and they cleaned up my junk. They were very personable and efficient. What’s not to like.
The came and removed the large CRT TV…
The came and removed the large CRT TV with ease.
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