Placed an order before leaving for holiday, 3 weeks later it hadn’t arrived. Asked for an update and then received an email saying my order has been cancelled. No explanation given.
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Leia as opiniões dos outros
Another fantastic experience with the great southampton 99 bikes team. They are also polite, willing to help and share some of there amazing knowledge as well as offering the best prices and quality... Ver mais
Popped in with my old Specialised Globe with Gear issues…. Have lost patience with the bike shop who have ‘tried’ to fix it several times. Huge welcome, very relaxed and looked at it immediatel... Ver mais
Had an issue with my new bike shortly after purchase, my choice of bike was not suitable for me. The customer service was absolutely outstanding. The manager Adam took it back without any fuss and rep... Ver mais
Informações sobre a empresa
Escrito pela empresa
Since opening our first bike shop in 2007 in Milton Australia, 99 Bikes has grown its store network to 78 stores across Australia, New Zealand and now the United Kingdom. Dedicated to being the world's most approachable bike shop, 99 Bikes makes sure all cyclists have access to the best products, the best service at the best prices online and in store.
Informações de contacto
150 Commercial Road, SO40 3AA, Southampton, Reino Unido
- 02380 864832
- help@99bikes.co.uk
- www.99bikes.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 14% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
Excellent service from knowledgeable guys, will definitely use again.

Resposta da 99 Bikes UK
Great customer care
Great customer care. Louis and the staff were always ready to help with any queries.

Resposta da 99 Bikes UK
Great experience
Good choice of bikes. Personal and honest service. Very good communication, with Phil in particular. Overall a nice company to deal with.

Resposta da 99 Bikes UK
Excellent service
Excellent service very friendly staff and a good choice of bikes and accessories

Resposta da 99 Bikes UK
Awesome Service 99 Bikes Winchester
Great service from the staff at 99 Bikes Winchester. Was visiting from Canada and riding the King Alfred’s away. Just after leaving Winchester managed to slice my rear tire on a large piece of flint. Called the store told them what I needed. By the time I walked back to the road, called a cab and got to the store my new tires and tubeless set up where waiting for me on the counter. I set the tire up in the parking lot and guys seated them for me with the compressor. Absolutely awesome service, completely saved my ride!

Resposta da 99 Bikes UK
Top guys at 99 Bikes Swindon!
The guys at 99 Bikes Swindon did a fantastic job prepping my winter bike for another season of training. They did a full strip and rebuild, cleaned and greased everything, and replaced a number of parts that were well beyond their best! The bike was finished off with a ceramic frame coating to make keeping the bike clean a lot easier, and fitted some new mudguards. The bike rides better than new! To top it off, they looked after my wallet too with some competitive pricing on the work. 10/10 😀😀

Resposta da 99 Bikes UK
Great equipment and very helpful…
Great equipment and very helpful selecting a helmet for my two year old who can often be tricky on shopping trips. Very pleased with the service

Resposta da 99 Bikes UK
Great Staff
Great Staff, Knowledgeable People, and Very Very Helpful, Give them a try they are well worth it if you like Mountain Biking, Road Biking electric or your own power 😃👍🚴♂️🚴♀️🚴🚵♂️🚵♀️🚵

Resposta da 99 Bikes UK
Louis who helped me choose the bike was…
Louis who helped me choose the bike was fantastic. Very knowledgable, very keen to help and not at all pushy which made me buy more.

Resposta da 99 Bikes UK

Resposta da 99 Bikes UK
Great, great, great
Excellent customer service, excellent advice, great product range, all of a high standard of quality.
Perfect for any cyclist.

Resposta da 99 Bikes UK
Always a friendly efficient service…
Always a friendly efficient service from Chris and the knowledgeable team at Hargroves / 99 Bikes.

Resposta da 99 Bikes UK
Great communication
Great communication. Would use again. However delivery was a mess (although nothing to do with 99 Bikes - TNT/Fedex are not great.)

Resposta da 99 Bikes UK
Service de luxe
Very accommodating, helpful and friendly. Thank you for the service.

Resposta da 99 Bikes UK
New bike
Friendly service, knowledgeable staff & easy parking when collecting new cycle

Resposta da 99 Bikes UK
Disappointing experience
Nice bike, very good price , but workshop needs a straightener ,unless one slipped through the net and I ended up with it. Brakes not reversed for the uk (scott mtb), rear brake disc plug/washer rattling , not even screwed in, never mind torqued. Disappointing experience, kind of half expected something with it arriving in a box , but “expert” builders , took their word for it. Having it checked over tomorrow.1 star for the bike itself, and 1 star for the price , all very nice guys to speak to at 99 bikes .

Resposta da 99 Bikes UK
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