99 Bikes UK Opiniões 

2872
TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Placed an order before leaving for holiday, 3 weeks later it hadn’t arrived. Asked for an update and then received an email saying my order has been cancelled. No explanation given.

Classificada 5 em 5 estrelas

Another fantastic experience with the great southampton 99 bikes team. They are also polite, willing to help and share some of there amazing knowledge as well as offering the best prices and quality... Ver mais

Classificada 5 em 5 estrelas

Popped in with my old Specialised Globe with Gear issues…. Have lost patience with the bike shop who have ‘tried’ to fix it several times. Huge welcome, very relaxed and looked at it immediatel... Ver mais

Classificada 5 em 5 estrelas

Had an issue with my new bike shortly after purchase, my choice of bike was not suitable for me. The customer service was absolutely outstanding. The manager Adam took it back without any fuss and rep... Ver mais

Informações sobre a empresa

  1. Loja de bicicletas
  2. Loja de reparação de bicicletas

Escrito pela empresa

Since opening our first bike shop in 2007 in Milton Australia, 99 Bikes has grown its store network to 78 stores across Australia, New Zealand and now the United Kingdom. Dedicated to being the world's most approachable bike shop, 99 Bikes makes sure all cyclists have access to the best products, the best service at the best prices online and in store.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 14% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(2872)

31 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent service

Excellent service from knowledgeable guys, will definitely use again.

2 de novembro de 2023
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

Thanks for the review Chris.

Classificada 5 em 5 estrelas

Great customer care

Great customer care. Louis and the staff were always ready to help with any queries.

2 de novembro de 2023
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

Thanks Jim, I'll let Louis & the guys at Southampton know

Classificada 5 em 5 estrelas

Great experience

Good choice of bikes. Personal and honest service. Very good communication, with Phil in particular. Overall a nice company to deal with.

2 de novembro de 2023
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

Thanks for the review Igor, more than happy to help!

Classificada 5 em 5 estrelas

Excellent service

Excellent service very friendly staff and a good choice of bikes and accessories

2 de novembro de 2023
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

Thanks for the review Francesca!

Classificada 5 em 5 estrelas

Awesome Service 99 Bikes Winchester

Great service from the staff at 99 Bikes Winchester. Was visiting from Canada and riding the King Alfred’s away. Just after leaving Winchester managed to slice my rear tire on a large piece of flint. Called the store told them what I needed. By the time I walked back to the road, called a cab and got to the store my new tires and tubeless set up where waiting for me on the counter. I set the tire up in the parking lot and guys seated them for me with the compressor. Absolutely awesome service, completely saved my ride!

3 de outubro de 2023
Opinião espontânea
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

Thanks for the review Alan, really glad we could help on your King Alfred’s Way ride!

Classificada 5 em 5 estrelas

Top guys at 99 Bikes Swindon!

The guys at 99 Bikes Swindon did a fantastic job prepping my winter bike for another season of training. They did a full strip and rebuild, cleaned and greased everything, and replaced a number of parts that were well beyond their best! The bike was finished off with a ceramic frame coating to make keeping the bike clean a lot easier, and fitted some new mudguards. The bike rides better than new! To top it off, they looked after my wallet too with some competitive pricing on the work. 10/10 😀😀

23 de outubro de 2023
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

Thanks for the feedback Tony we really value it! Happy riding.

Classificada 5 em 5 estrelas

Great equipment and very helpful…

Great equipment and very helpful selecting a helmet for my two year old who can often be tricky on shopping trips. Very pleased with the service

2 de novembro de 2023
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

Really glad we could help and thanks for the review!

Classificada 5 em 5 estrelas

Great Staff

Great Staff, Knowledgeable People, and Very Very Helpful, Give them a try they are well worth it if you like Mountain Biking, Road Biking electric or your own power 😃👍🚴‍♂️🚴‍♀️🚴🚵‍♂️🚵‍♀️🚵

2 de novembro de 2023
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

Thanks for the review Alexander we really appreciate it!

Classificada 5 em 5 estrelas

Louis who helped me choose the bike was…

Louis who helped me choose the bike was fantastic. Very knowledgable, very keen to help and not at all pushy which made me buy more.

2 de novembro de 2023
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

Thanks for the review Nick we really appreciate it. I've passed your feedback on to Louis.

Classificada 5 em 5 estrelas

Perfect shop

Ordered a bike and came exactly when they said and it’s perfect 👌

2 de novembro de 2023
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

Thanks for the feedback, enjoy the bike Sean!

Classificada 5 em 5 estrelas

Great, great, great

Excellent customer service, excellent advice, great product range, all of a high standard of quality.
Perfect for any cyclist.

2 de novembro de 2023
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

Thanks for shopping with us Mark

Classificada 5 em 5 estrelas

Great communication

Great communication. Would use again. However delivery was a mess (although nothing to do with 99 Bikes - TNT/Fedex are not great.)

2 de novembro de 2023
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

Thanks for the feedback Jim and sorry about your experience with TNT.

Classificada 5 em 5 estrelas

Service de luxe

Very accommodating, helpful and friendly. Thank you for the service.

24 de outubro de 2023
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

More than happy to help, thanks for the review!

Classificada 4 em 5 estrelas

New bike

Friendly service, knowledgeable staff & easy parking when collecting new cycle

24 de outubro de 2023
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

Thanks for the review, enjoy the bike!

Classificada 2 em 5 estrelas

Disappointing experience

Nice bike, very good price , but workshop needs a straightener ,unless one slipped through the net and I ended up with it. Brakes not reversed for the uk (scott mtb), rear brake disc plug/washer rattling , not even screwed in, never mind torqued. Disappointing experience, kind of half expected something with it arriving in a box , but “expert” builders , took their word for it. Having it checked over tomorrow.1 star for the bike itself, and 1 star for the price , all very nice guys to speak to at 99 bikes .

30 de outubro de 2023
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

Thanks for the feedback Phil and sorry about your experience. Our workshop team carry out extensive checks on every bike and we'd certainly not expect a bike to arrive in this fashion. Once you have had the bike checked over please contact us at websales@99bikes.co.uk with their findings. 

Thanks,
99 Bikes UK

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