My claim handler was professional and experienced which makes such a difference when going through this. Very competent and covered all I needed to progress. All links were provided as discussed... Ver mais
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Leia as opiniões dos outros
My case initially appeared to me to have been filed. I was initially disappointed by the apparent lack of action. It was only when, in 2026, that Admiral Law's Case Handler Suhad Adawi picked up... Ver mais
From the first call to my insurance company to the introduction to the legal team, the whole time I have been kept updated by the claims handler and company. Everything was uploaded for them and as... Ver mais
Connor was polite, listened to what I had to say, Did not talk over me. He explained the process clearly , He appeared knowledgeable and during the shared conversation he explained in a way that was... Ver mais
Informações sobre a empresa
Escrito pela empresa
Admiral Law are specialists in personal injury claims. If you’ve suffered a personal injury or illness as a result of someone else’s negligence, then Admiral Law can help you get the compensation you are entitled to.
Informações de contacto
Floor 11 Ty Admiral, CF10 2EH, Cardiff, Reino Unido
- enquiries@admirallaw.co.uk
- www.admirallaw.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Very good service listened well helped…
Very good service listened well helped me with all questions and walked me through step by step.
Great customer service from Danielle
Danielle was excellent, she listened and made the process really clear. I wouldn't hesitate to use Admiral again based on this interaction. Great customer service—thank you Danielle!
Helpful and professional on the phone…
Helpful and professional on the phone call today. Scott was welcoming and professional on the phone, as well as empathetic about my current difficulties after my car accident. A positive experience overall.
Quick and easy call
Quick and easy call, very patient phone handler who ran through all the details.
Great service clear to understand and…
Great service clear to understand and generally understanding.
Emily was so helpful and clearly…
Emily was so helpful and clearly explained the process.
Admiral Law were in touch very quickly…
Admiral Law were in touch very quickly after my car accident. This is a new case so I can't comment on the outcome as yet but communication thus far has been excellent.
Poderá usar IA para responderLer mais
Too slow to respond to messages.
My main complaint is that the case only ever appeared to be looked at on a Tuesday so if I replied to a message it would take another week to get a response. Every.Single.Time. Massively frustrating when you just want the case resolved as quickly as possible.

Resposta da Admiral Law
Nice and friendly to deal with
Very smooth experience after an…
Very smooth experience after an accident thus far.
Very professional
Very professional, to the point and able to give reliable answers.
The whole experience with Admiral Law couldn’t have been easier.
Easy to deal with and everthing was…
Easy to deal with and everthing was explained well. Polite staff and a good portal to upload info.
Terrible, lazy and frustrating service
My insurer offered to pursue compensation for me after a car crash in 2022 through Admiral Law. It has been frustrating, lengthy and annoying. There have been huge delays as my first case worker left and it didn’t get passed on. To get any update or anything done I had to repeatedly chase or threaten to make an official complaint. I have had about a half dozen case workers, each time having to repeatedly go over the same things. They have lost track of paperwork. They have almost never replied to messages within the 10 days promised… often leaving me to chase literally months later. And now I can’t log into my online account and my email providing further info to sort it as requested has, of course, gone unanswered. I honestly wish I’d never agreed to this given the amount of time I have wasted trying to chase up what was supposed to be a simple and hands-off experience. More than four years later and I am still waiting for a resolution.

Resposta da Admiral Law
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