I ordered a sapphire and diamond eternity ring for my wife's birthday. I was quickly emailed to let me know that it would be several weeks for delivery. The customer services gentleman (David) was... Ver mais
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This company is very efficient. After ordering goods arrived next day. Fantastic box to display new jewellery as purchased as a present
fantastic! i ordered the incorrect length chain & their excellent CS team sent out the correct size without issue. fast delivery too! absolutely love my Diamond cross pendent...highly recommend... Ver mais
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Excellent customer service and communication from the team at All Diamond. When the ring arrived it was beautifully presented, fantastic quality at a very affordable price. Delighted I was able... Ver mais
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Informações sobre a empresa
- Ourivesaria
- também em
- Designer de jóias
Escrito pela empresa
Visit All Diamond for the largest selection of beautiful UK handcrafted diamond jewellery.
All Diamond LTD
Escrito pela empresa
- What Is All Diamond Jewellery?
- Jewellery is a dream made real. Jewellery is a gift that makes clear our plans for a lifetime. Jewellery enhances beauty. Jewellery transforms the most precious elements of nature and adds them to our bodies to last a lifetime and beyond. Everybody’s dreams are unique, but jewellery expresses those dreams in a visible form. All Diamond’s collection of unique jewellery makes dreams a reality for you and for those to whom you give the gift of our exquisite jewellery. All Diamond specialises in the special. Our designers and craftsmen work magic with the Earth’s oldest, most durable, most precious, metals and gemstones. All Diamond artists, jewellers and metalworkers transform cold stone into fiery diamond, cold metal into warm, precious gold. All done to make your dreams, your emotions, your beauty, into reality.
- Value That Won’t Be Beaten
- Although we’re based in London, our service and value are worldwide. When you buy jewellery from All Diamond, the delivery is free, secure and fast, wherever you live in the world. Because first impressions count, your purchase will be sent to you in our beautiful signature packaging. The delight with All Diamond jewellery begins before you even open the box!
A Lifetime Of Quality
Quality Is A Delight Forever
All Diamond guarantees its jewellery products for a lifetime. If our jewellery fails due to faulty manufacture or materials, then we will repair or replace it free of charge.
Informações de contacto
107-111 Fleet Street, EC4A 2AB, London, Reino Unido
- 02081910113
- help@alldiamond.co.uk
- www.alldiamond.co.uk
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I ordered a ruby and diamond ring…
I ordered a ruby and diamond ring costing about £2500 from All Diamond at the end of last year. The delivery was very delayed.
At first it looked beautiful but when seen under certain light it had what appeared to be scratches. I also had it assessed by a local jeweller who said he could not find a hallmark (a requirement in this country). It was returned and polished which made no difference so it was returned again and it was confirmed by the company itself! .. that it was "fractured inside" something I cannot reasonably be expected to accept responsibility for, with only careful occasional wear. I was offered a replacement ruby (as a good will gesture?) or refund. I foolishly accepted a replacement which took 7 1/2 weeks to be delivered! I (even more foolishly) assumed the 2nd ring would be acceptable but having only worn it 3 times (but sadly the 3rd time was weeks out of the 3 day return period) I noticed the 2nd ring had the same "scratched look" under the surface. I do not expect perfect for this price but under certain light the look is very poor.
The company have refused to refund now as outside of the 30 days, even though I waited for many months in total for delivery, redelivery and then a replacement ruby.
I am disappointed and angry at the quality and treatment after such delays. I have not given one star as "Miriam's " communication was excellent.
Maybe I have just been unlucky with my experience. I hope the company will reconsider their position in this case and reach out to refund. If so I will obviously update the review accordingly.
29 de maio de 2026
Opinião espontânea
Resposta da All Diamond
Thank you for your review. We are sorry that you remain disappointed with the outcome of this matter.
When you first contacted us regarding the appearance of the ruby, we took your concerns seriously and arranged for the ring to be returned for inspection. Although the ring was outside of our standard returns period, we supplied a replacement ruby ring as a gesture of goodwill to ensure you were satisfied with your purchase.
Natural gemstones can contain internal characteristics and inclusions, and whilst we are always happy to investigate any concerns, we are unfortunately unable to guarantee jewellery against accidental damage or issues that arise after wear. The replacement ring was thoroughly checked before dispatch and found to be in excellent condition.
We appreciate your kind comments regarding Miriam's communication throughout the process and are sorry that we have been unable to reach a resolution that meets your expectations.
All Diamond Team
Ordered 3 rings on 3 seperate ocassions, with 3 seperate 5 week waits...
Ordered 3 rings, 3 different times...all 3 took 5 weeks to arrive.
They dont tell you this till after you pay.
Only thing that lets them down because my mrs was over the moon with them all. But alot of stress and worry with the first order as it was for a Proposal. And I was racing against the clock...
But if you dont mind the wait, they are well worth it. Beautiful diamonds. For my 3rd order i was already expecting to have to wait 5 weeks again, so I put it in my diary and it came exactly 5 weeks later.
Only thing is you have to repond to an email to confirm you want the ring made still (even though you have paid for ot already) And the 5 week process wont start until you have
..so dont go missing any emails!
Seems to be made to order... from what ive read..not on all items..mainly rings.
Overall though if you dont need your items in a rush, then the 5 week wait is well worth it.
16 de maio de 2026
Opinião espontânea
Resposta da All Diamond
Thank you for your detailed review and for choosing All Diamond on three separate occasions. We are delighted to hear that your partner was over the moon with all three rings and that you felt they were worth the wait.
We do appreciate your comments regarding delivery times. Due to the vast number of ring designs, metal options and finger sizes available, it is simply not practical for us to hold every ring in every size in stock. As a result, some rings need to be made to order, although not all orders are made this way.
We do state on each product page that, after an order is placed, we will contact customers with an estimated delivery date. At that stage, customers can decide whether they would like to proceed. If an item is required for a specific date, we always encourage customers to let us know, as we will do our very best to expedite production and delivery wherever possible.
We also recommend placing orders well in advance of any important occasion. This allows sufficient time for production if required and provides flexibility for any exchanges or adjustments that may be needed once the item arrives.
Thank you again for your honest feedback and for your continued trust in us. We are delighted that the quality of our jewellery and the value offered have kept you coming back, and we look forward to helping you again in the future.
All Diamond Team
Gold cluster ring
It did take longer than expected to recieve my ring. This was due to my size having to be made. The team were always on hand replying and the wait was worth it. Stunning ring well made and great price
18 de maio de 2026
Resposta da All Diamond
Thank you for your review. We are delighted to hear that you are pleased with your ring and that you found it to be beautifully made and great value for money.
We appreciate your patience regarding the delivery time. As your ring size needed to be specially made, production took a little longer than expected, but we are pleased to hear that our team kept you updated throughout the process and that the finished ring was worth the wait.
Thank you again for your kind words and support. We hope to assist you again in the future.
All Diamond Team
Love the cross not the chain
fantastic! i ordered the incorrect length chain & their excellent CS team sent out the correct size without issue. fast delivery too! absolutely love my Diamond cross pendent...highly recommend
Follow up comment…
After wearing my necklace since receiving I have to be honest & report I’m very disappointed with the necklace, the pendant I love but the chain has already gone dark almost black, again very disappointing
I would upload a pic but can’t see an option to do so
24 de maio de 2026
Resposta da All Diamond
Thank you for your honest review and for updating us on your experience.
We are delighted to hear that you were initially pleased with both our customer service and your diamond cross pendant. However, we are very sorry to learn of the issue you have experienced with the chain.
We have reached out to you via email so that we can investigate this further and work towards a suitable solution for you. Customer satisfaction is extremely important to us, and we would welcome the opportunity to resolve this matter.
Thank you again for bringing this to our attention, and we look forward to hearing from you.
All Diamond Team
We had to make a couple of calls for…
We had to make a couple of calls for emergency work and each time we have had fast professional service provided. Excellent value and pleased we used All Diamond as our service provider
12 de maio de 2026
Resposta da All Diamond
Thank you for your kind review. We are delighted to hear that you received fast and professional service whenever you needed assistance. Providing reliable support and excellent value for our customers is something we take great pride in.
Thank you for your support, and we look forward to assisting you again in the future.
All Diamond Team
Excellent product and quick delivery…diamond necklace
Excellent product and quick delivery lively packaging
11 de maio de 2026
Resposta da All Diamond
Thank you for your wonderful review. We are so pleased to hear that you were happy with the product, the quick delivery and the packaging. We always aim to provide a great experience from start to finish.
We truly appreciate your support and hope to assist you again in the future.
All Diamond Team
Excellent service
5 de maio de 2026
Resposta da All Diamond
Thank you for your review. We are delighted to hear that you received excellent service. Providing the best possible experience for our customers is always our priority.
We truly appreciate your support and look forward to assisting you again in the future.
All Diamond Team
Excellent service & quality product.
Quick response to all email enquiries. Kept up to date with progress of order. Ring is absolutely beautiful. Packaged & delivered with great care. I’ve had many compliments
5 de maio de 2026
Resposta da All Diamond
Thank you for your wonderful review. We are delighted to hear that you were happy with the communication throughout your order and that you felt well informed every step of the way.
It is especially lovely to know that you are pleased with your ring and that it arrived beautifully packaged and carefully delivered. Hearing that you have received many compliments makes it even more special for us.
We truly appreciate your kind words and support, and we hope to assist you again in the future.
All Diamond Team
they were truthful re delivery times
they were truthful re delivery times, which they
actually bettered. the finished and delivered item
was verygood, and gave great pleasure
5 de maio de 2026
Resposta da All Diamond
Thank you for your kind review. We are very pleased to hear that you appreciated our honesty regarding delivery times, and even more delighted that your item arrived sooner than expected.
It is wonderful to know that you were happy with the finished piece and that it brought such great pleasure. Providing quality products alongside reliable service is always our goal.
We truly appreciate your support and hope to assist you again in the future.
All Diamond Team
Resposta da All Diamond
Thank you for your kind review. We are delighted to hear that you were pleased with both the service and the quality of your item. It means a great deal to us that your experience met your expectations.
We look forward to assisting you again in the future.
All Diamond Team
great service everything made very easy…
great service everything made very easy from buying to returning would highly recommend
14 de abril de 2026
Resposta da All Diamond
Thank you for your kind feedback. We are very pleased to hear that you found the entire process straightforward, from purchasing to returning. Making the experience as easy as possible is something we always aim for.
We truly appreciate your recommendation and look forward to assisting you again in the future.
All Diamond Team
Fast service and good communication.
1 de abril de 2026
Resposta da All Diamond
Thank you for your review. We are pleased to hear that you were happy with the speed of our service and the communication throughout your experience. Providing a smooth and efficient service is very important to us.
We appreciate your support and hope to assist you again in the future.
All Diamond Team
Resposta da All Diamond
Thank you for your review. We are glad to hear everything went well and that you were pleased with the fast delivery. Providing a smooth and efficient service is always our goal.
We appreciate your support and hope to assist you again in the future.
All Diamond Team
Beautiful gift for my daughters 40th…
Beautiful gift for my daughters 40th birthday gift wrapped very well
Perfect gift for a special lady
1 de abril de 2026
Resposta da All Diamond
Thank you for your lovely review. We are delighted to hear that the gift was perfect for your daughter’s 40th birthday and that you were pleased with the presentation. It is always special to be part of such meaningful occasions.
We truly appreciate your kind words and hope to assist you again in the future.
All Diamond Team
good service
1 de abril de 2026
Resposta da All Diamond
Thank you for your review. We are pleased to hear that you were happy with the service provided. Delivering a positive experience is very important to us.
We appreciate your support and hope to assist you again in the future.
All Diamond Team
Ruby
Lovely jewellery pity I had to wait so long for it when it was for a birthday present.
30 de março de 2026
Resposta da All Diamond
Thank you for your review. We are very pleased to hear that you found the jewellery lovely.
We are sorry to hear that the delivery time did not meet your expectations, especially as it was for a birthday gift. We understand how important timing can be for special occasions and appreciate your patience.
Your feedback is important to us and helps us continue to improve our service. If there is anything we can assist you with in the future, please do not hesitate to get in touch.
All Diamond Team
Resposta da All Diamond
Thank you for your review. We are pleased to hear that you found our service professional, quick and helpful. Providing a high level of service is always our priority.
We appreciate your support and hope to assist you again in the future.
All Diamond Team
All Diamond staff were very helpful…
All Diamond staff were very helpful with ordering, manufacture and delivery of our daughters ring
30 de março de 2026
Resposta da All Diamond
Thank you so much for your kind words. We are delighted to hear that our team could support you throughout the ordering, manufacturing, and delivery of your daughter’s ring. It truly means a lot to us to be part of such a special purchase. We hope she loves her ring, and we look forward to helping you again in the future.
All Diamond Team
Beautiful ring at a good price and…
Beautiful ring at a good price and excellent customer service
1 de abril de 2026
Resposta da All Diamond
Thank you for your lovely feedback. We are so pleased to hear that you are happy with the ring and the service you received. It means a great deal to us and we truly appreciate you taking the time to share your experience. We hope to welcome you back again soon.
All Diamond Team
Happy Wife.
Ordering straight forward, arrived quickly. My husband bought this for my 40th Anniversary, it is absolutely gorgeous, over the moon with my purchase Thank You.
31 de março de 2026
Resposta da All Diamond
Thank you so much for sharing this with us. We are delighted to hear that the ordering process was smooth and that your ring arrived quickly. What a special way to celebrate your 40th anniversary. We are so pleased that you love it and that it made the occasion even more memorable. Thank you for choosing us.
All Diamond Team
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