Bringing plant based medicine to the people who have struggled for years with the big pharmaceutical companies medicine. I had 5 years of chronic back pain and anxiety. With the plant based medici... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Dr Sam is so lovely and makes me feel so comfortable. Medical Cana is has changed my life after suffering from chronic pain for years. I’m finally so much more comfortable and can sleep much better!
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Consultation process is very simple and straight forward. Doctors make you feel at ease and you don't feel like you are being judged. My only negative is the price and selection. Stock seems to change... Ver mais
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Alternaleaf have user friendly software, which is a relief for a boomer like me. The staff that you employ are professional in an authentic way, rather than cold & efficient. Perhaps the cost maybe... Ver mais
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Informações sobre a empresa
Sobre Alternaleaf Australia
Escrito pela empresa
Alternaleaf is Australia's leading alternative health clinic, dedicated to supporting over 150,000 patients access qualified doctors and nurses.
What’s the process to becoming an Alternaleaf patient?
It begins with a free pre-screening check and nurse call to find out whether you may be eligible for Alternaleaf services, followed by a paid consultation with one of our doctors.
We know how important Alternaleaf reviews are in order for you to provide us feedback, and to determine if we are a potential fit for your needs.
To continue to protect patient data, we may not be able to respond to requests publicly, and ask patients with feedback about our health professionals to also use our contact form found on our website and within your patient portal for individual support.
Transparency statement: Alternaleaf reviews submitted by members of the public and patients are shared internally with a team focused on supporting our patients.
We know how important Alternaleaf reviews are in order for you to provide us feedback, and to determine if we are a potential fit for your needs.
To continue to protect patient data, we may not be able to respond to requests publicly, and ask patients with feedback about our health professionals to also use our contact form found on our website and within your patient portal for individual support.
Transparency statement: Alternaleaf reviews submitted by members of the public and patients are shared internally with a team focused on supporting our patients.
Informações de contacto
4,4
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very easy and no fuss
12 de setembro de 2026
Resposta da Alternaleaf Australia
Hi Danny, thanks for sharing your feedback! We're delighted to hear everything was so smooth and straightforward for you. Reach out anytime if you need a hand with your care.
Resposta da Alternaleaf Australia
Hi Nicole, thanks for sharing this! We're delighted to hear our team was so friendly and helpful. Feel free to get in touch whenever you need us.
Resposta da Alternaleaf Australia
Hi Cameron, I'm sorry to hear that you weren't happy with our service, this is not the experience we want to provide our patients. Our records show that our team followed up on your request this past Friday, If you haven't received a response please let us know so we can make sure to assist you. We strive to provide you with the best customer service possible.
Resposta da Alternaleaf Australia
Hi Michelle, thanks for leaving us a review! We're delighted to hear you had such a good experience with our service. Feel free to get in touch whenever you need us.
I have used Alternaleaf for almost 3…
I have used Alternaleaf for almost 3 years now. All aspects of this companies services are second to none. I have had great support the entire duration of my journey and the deliveries I have got on time, every time at numerous different country Victorian addresses. I would not hesitate to recommend this company to anyone. HUGE THANKS TO ALL INVOLVED!!!
10 de setembro de 2026
Resposta da Alternaleaf Australia
Hi Aaron, thanks so much for taking the time to share this and for sticking with us over the last three years! We're delighted to hear the team has provided great support and that your orders have consistently arrived on time out in regional Victoria. Don't hesitate to reach out if you ever need anything.
Resposta da Alternaleaf Australia
Hi Tracey, thanks for taking the time to leave us a review! We're delighted to hear the team was so caring and professional, and that everything went smoothly for you. Don't hesitate to reach out if you ever need anything.
One of your doctors takes it upon…
One of your doctors takes it upon himself to inform me that he will no longer be giving me scripts unless i purchase an $500 - $800 dollar vapouriser. Needless to say i don't appreciate being railroaded into buying expensive machines based on the whim of a doctor. I was then told I was getting a complimentary consultation with another doctor which I then recieved a bill for. Luckily there are plenty of alternative providers which I am exploring.
24 de agosto de 2026
Resposta da Alternaleaf Australia
Hi Cameron, appreciate you sharing this feedback and sorry for the frustration. While our consulting doctors always have to make clinical decisions based on what's safest and most appropriate for your treatment, getting billed for a consultation you were told was complimentary wasn't right. Glad our team has already stepped in and sorted that fee for you. If there's anything else you need a hand with down the track, please reach out to us.
Doctor im dealing with is very easy to…
Doctor im dealing with is very easy to talk with
9 de setembro de 2026
Resposta da Alternaleaf Australia
Hi Michael, thanks for leaving us a review! We're delighted to hear you find your doctor so easy to chat with during your consultations. We're always here if you need a hand.
Fantastic caring and super helpful…
Fantastic caring and super helpful Doctor.
Will recommend Alternaleaf to my friends.
10 de setembro de 2026
Resposta da Alternaleaf Australia
Hi Diane, thanks so much for sharing this! We're delighted to hear your consulting doctor was so caring and helpful, and we really appreciate you recommending us to your friends. Don't hesitate to reach out if you ever need anything.
Positive experience with flower/gummie combo
Not knowing how I would feel because of sleep, anxiety and adhd made it hard to make plans and commitments through anxiety of Not knowing how I would “feel” that day..then alarm clock anxiety…..
Now gummies are helping anxiety and adhd and cannibis is taking care of my sleep I am now able to function and plan and commit to so much more.. Treatment has really improved my quality of life😊
8 de setembro de 2026
Resposta da Alternaleaf Australia
Hi Grateful, thanks so much for sharing this with us! We're delighted to hear how much of a positive impact your treatment has made on your daily life and overall well-being. Reach out anytime if you need a hand with your care.
Great Dr
Great Dr; Tim is so easy to talk with and sensible in a real-world practical manner. I really appreciate this - it is all part of the Alternaleaf ethos. Love it. Keep up the good work and great service - it is medical business with warmth and care.
25 de março de 2026
Resposta da Alternaleaf Australia
Hi Caroline, thanks so much for sharing this! We're delighted to hear your consulting doctor made you feel so comfortable and provided such warm, practical care. We really appreciate your kind words about our service and team. Don't hesitate to reach out if you ever need anything.
Extra burden
I am being asked to resupply more documents after several years of no problems.
I don't think I can be bothered with this shit
6 de setembro de 2026
Resposta da Alternaleaf Australia
Hi Jonathon, Thank you for sharing your concerns with us. we understand how frustrating it can be to be asked for additional documents, especially after several years without any issues. Sometimes, we are required to update our records to comply with regulations or to ensure duty of care is being upheld. We apologise for any inconvenience this may cause and appreciate your patience and cooperation. If there is anything we can do to make this process easier for you, or if you have any questions about the documents required, please let us know and we will be happy to assist here: https://bit.ly/4ewU1zB
Easy Process
Dr Bakry is easy to talk too.
The entire process is hassle free and easy.
10 de setembro de 2026
Resposta da Alternaleaf Australia
Hi Kelly, thanks for sharing your feedback! We're delighted to hear your consultation with Dr Bakry went so well and that you found the entire process smooth and hassle-free. Don't hesitate to reach out if you ever need anything.
Everything is done professionaly,quick…
Everything is done professionaly,quick reliable service & the best thing is i can get a good night sleep without using synthetic opiods for pain relief😀
3 de setembro de 2026
Resposta da Alternaleaf Australia
Hi Brett, thanks for sharing this! We're delighted to hear everything was so quick, professional, and reliable for you, and that your care is making such a positive difference. Reach out anytime if you need a hand.
I have had the Help from Alternaleaf I…
I have had the Help from Alternaleaf I needed to relieve a lot of pain for a while now and I would be happy to refer them to anyone who needs help with their pain.
10 de setembro de 2026
Resposta da Alternaleaf Australia
Hi Robyn, thanks for taking the time to share this! We're delighted to hear how much support the team has provided for your care and that you'd recommend us to others. Don't hesitate to reach out if you ever need anything.
I could not be happier with…
I could not be happier with Alternaleaf. I have a dedicated doctor that I can access by telehealth to review and get scripts for my Medicine. The portal is easy to use to book an appointment and access uMeds to order. Delivering is usually in 2-3 days depending on the dispensing pharmacy.
9 de setembro de 2026
Resposta da Alternaleaf Australia
Hi there, thanks for taking the time to share this! We're delighted to hear your telehealth consults have gone so well, the portal is working seamlessly for you, and your orders are arriving quickly. Don't hesitate to reach out if you ever need anything.
Let down
Last consultation was a real downer and made me feel like shit, struggling to stay connected to this company
30 de julho de 2026
Resposta da Alternaleaf Australia
Heya Sam, Thank you for sharing your feedback! we are really sorry to hear that your last consultation left you feeling this way. We truly want every experience to be positive and supportive. If there’s anything we can do to help or if you’d like to discuss your experience further, please reach out to us here: https://support.umeds.com.au/hc/en-au/requests/new?ticket_form_id=36265316887321
My experience is great because now I…great experience
My experience is great because now I get a good night's sleep and no pain,also the doctor's are very caring and concerned.
9 de setembro de 2026
Resposta da Alternaleaf Australia
Hi Cheryl, thanks for sharing your feedback! We're delighted to hear your consulting doctors have been so caring and that your treatment is making such a positive difference. Reach out anytime if you need a hand.
Great Doctor, great interaction.
Doctor was a pleasure to deal with, and very knowledgeable.
21 de abril de 2026
Resposta da Alternaleaf Australia
Hi SBH, thanks for sharing your feedback! We're delighted to hear your consulting doctor was so knowledgeable and that you had such a great interaction. Don't hesitate to reach out if you ever need anything.
Easy understanding caring doctors that…
Easy understanding caring doctors that understand
13 de abril de 2026
Resposta da Alternaleaf Australia
Hi Justin, thanks for leaving us a review! We're delighted to hear your consulting doctors have been so caring and understanding during your appointments. Don't hesitate to reach out if you ever need anything.
A Experiência Trustpilot
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