Bringing plant based medicine to the people who have struggled for years with the big pharmaceutical companies medicine. I had 5 years of chronic back pain and anxiety. With the plant based medici... Ver mais
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Leia as opiniões dos outros
Dr Sam is so lovely and makes me feel so comfortable. Medical Cana is has changed my life after suffering from chronic pain for years. I’m finally so much more comfortable and can sleep much better!
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Consultation process is very simple and straight forward. Doctors make you feel at ease and you don't feel like you are being judged. My only negative is the price and selection. Stock seems to change... Ver mais
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I have a good doctor that understands my needs and is compassionate. My medication helps me sleep to be rested for the next day. With my sleeping improving it allows me to function as normally as poss... Ver mais
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Informações sobre a empresa
Sobre Alternaleaf Australia
Escrito pela empresa
Alternaleaf is Australia's leading alternative health clinic, dedicated to supporting over 150,000 patients access qualified doctors and nurses.
What’s the process to becoming an Alternaleaf patient?
It begins with a free pre-screening check and nurse call to find out whether you may be eligible for Alternaleaf services, followed by a paid consultation with one of our doctors.
We know how important Alternaleaf reviews are in order for you to provide us feedback, and to determine if we are a potential fit for your needs.
To continue to protect patient data, we may not be able to respond to requests publicly, and ask patients with feedback about our health professionals to also use our contact form found on our website and within your patient portal for individual support.
Transparency statement: Alternaleaf reviews submitted by members of the public and patients are shared internally with a team focused on supporting our patients.
We know how important Alternaleaf reviews are in order for you to provide us feedback, and to determine if we are a potential fit for your needs.
To continue to protect patient data, we may not be able to respond to requests publicly, and ask patients with feedback about our health professionals to also use our contact form found on our website and within your patient portal for individual support.
Transparency statement: Alternaleaf reviews submitted by members of the public and patients are shared internally with a team focused on supporting our patients.
Informações de contacto
4,4
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very Easy process helpful Doctors great…
Very Easy process helpful Doctors great product
4 de novembro de 2026
Easy and efficient service
Excellent service from the doctors and getting the medicine is straight forward which is definitely helping me sleep better.
19 de agosto de 2026
I have a good doctor.
I have a good doctor that understands my needs and is compassionate. My medication helps me sleep to be rested for the next day. With my sleeping improving it allows me to function as normally as possible.
3 de junho de 2026
Resposta da Alternaleaf Australia
Hey Jason, we're happy you had a positive experience. thanks for the 5 stars! 😊
Resposta da Alternaleaf Australia
Hey Christopher, thanks for the 5 stars! we're happy you had a positive experience. 😊
Alternaleaf provide a great service
Alternaleaf provide a great service. The staff are very helpful and their products are excellent.
4 de novembro de 2026
Resposta da Alternaleaf Australia
Hey Mark, thanks for the 5-star rating! we appreciate the support. 😊
Their system is restrictive
Their system is restrictive, costly and frustrating. Too many doctor consults costing money and no local pick up available. They will leave you short.
4 de novembro de 2026
Opinião espontânea
Resposta da Alternaleaf Australia
Hey there, Thank you for sharing your feedback with us. we’re sorry to hear that you found our system restrictive and costly, and that the number of required doctor consultations and lack of local pick-up did not meet your expectations. Our goal is to provide a seamless and convenient ordering and consultation process for all our patients, and we take your concerns seriously. If you have any specific suggestions on how we can improve your experience or if you need assistance moving forward, please don’t hesitate to reach out to us directly: https://bit.ly/4ewU1zB. We value your input and are committed to making your experience better.
No communication
No communication
If your product is not in stock give a alternative not leave people in the air and get nothing but lies and the run around
Your more expensive than healing leaves and your service to your clients is disputing
29 de outubro de 2026
Resposta da Alternaleaf Australia
Hey Christopher, Thank you for your feedback and for taking the time to share your experience. we sincerely apologise for any inconvenience caused by the lack of communication regarding out of stock medication. we understand how important it is to keep our patients informed. If there is anything specific we can do to assist you right now or if you have further concerns, please don’t hesitate to reach out to our team through this link: https://bit.ly/4ewU1zB. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future.
Resposta da Alternaleaf Australia
Hello Harvey, Thank you for taking the time to rate us. we take your experience seriously and we're so sorry that things didn't go to plan. If you need any assistance with your next steps or have an outstanding issue, we are always here to heIp: https://bit.ly/4ewU1zB
Resposta da Alternaleaf Australia
Hello George, much appreciated! thanks for the 5-star support. 😊
I had a consultation with the doctor I…
I had a consultation with the doctor I been getting my gummy medication ever 30 days at $70 he goes changing it for more gummy’s at a $140 which I am not being able to afford on a disability pension I contacted alternaleaf and now I can’t order my medication it turns out I have to wait 5 working days I am not happy
8 de julho de 2026
Resposta da Alternaleaf Australia
Hey Raymond, Thank you so much for taking the time to leave a rating and share your experience with us. I'm truly sorry to hear that things haven't gone as expected and that you've encountered some issues. we always strive to provide the best possible service, so your feedback is very important to us. If you have any unresolved concerns or need further assistance, please don't hesitate to get in touch with our team. We're here to help and want to make things right for you. You can reach out to us anytime at: https://bit.ly/4ewU1zB
Dr Sam is so lovely and makes me feel…
Dr Sam is so lovely and makes me feel so comfortable. Medical Cana is has changed my life after suffering from chronic pain for years. I’m finally so much more comfortable and can sleep much better!
31 de outubro de 2026
Resposta da Alternaleaf Australia
Hey Julie, we're really glad to hear that you're having such a positive experience with your Doctor. Your feedback means a lot to us, and it's wonderful to know that our team is meeting your expectations. Thank you so much for taking the time to leave us a 5-star review! 😊 If you ever have any questions or need further assistance, please don't hesitate to reach out.
I was listened to and receiving what I…
I was listened to and receiving what I need
30 de outubro de 2026
Resposta da Alternaleaf Australia
Hello Susan, we're happy you had a positive experience. thanks for the 5 stars and feedback! 😊
Run out of medication
Run out of medication, notified Alterleaf, no follow up consultation. Poor communication, consistently disappointing with service
5 de outubro de 2026
Resposta da Alternaleaf Australia
Hey there, Thank you for taking the time to rate us. We take your experience seriously and we're so sorry that things didn't go to plan. If you need any assistance with your next steps or have an outstanding issue, we are always here to heIp: https://bit.ly/4ewU1zB
User friendly
User friendly, you dont deal with bot’s, speedy service and good pricing
29 de outubro de 2026
Resposta da Alternaleaf Australia
Hey Chadley, thanks for the 5 stars! we're happy you had a positive experience.
Resposta da Alternaleaf Australia
Hey there, thank you for the 5 stars. we're glad we could help. 😊
Bringing plant based medicine to the…
Bringing plant based medicine to the people who have struggled for years with the big pharmaceutical companies medicine.
I had 5 years of chronic back pain and anxiety. With the plant based medicine I am now mostly pain free. The only struggle now is Federal Government still treating cannabis as a illegal drug when they promote alcohol and cigarettes to get massive tax gains.
18 de junho de 2026
Resposta da Alternaleaf Australia
Hey Shilo, thanks for the 5 stars. we're glad to be part of your journey. 😊
My Doctor is great
My Doctor is great. She listen to me and understand my Issues. She gives great advice and is always looking out for my wellbeing.
29 de outubro de 2026
Resposta da Alternaleaf Australia
Hey there, we're happy you had a positive experience. thanks for the 5 stars! 😊
Feedback
Always prompt with the appointment. Good service and health follow up. Medication can at times go out of stock which can be frustrating but my doctor is very prompt with prescribing alternatives
28 de outubro de 2026
Resposta da Alternaleaf Australia
Hello Mylene, we're happy you had a positive experience. thanks for the 5 stars! 😊
Resposta da Alternaleaf Australia
Hey Gary, thanks for the 5 stars. we're glad to be part of your journey. 😊
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