Bringing plant based medicine to the people who have struggled for years with the big pharmaceutical companies medicine. I had 5 years of chronic back pain and anxiety. With the plant based medici... Ver mais
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Leia as opiniões dos outros
Dr Sam is so lovely and makes me feel so comfortable. Medical Cana is has changed my life after suffering from chronic pain for years. I’m finally so much more comfortable and can sleep much better!
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Consultation process is very simple and straight forward. Doctors make you feel at ease and you don't feel like you are being judged. My only negative is the price and selection. Stock seems to change... Ver mais
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Alternaleaf have user friendly software, which is a relief for a boomer like me. The staff that you employ are professional in an authentic way, rather than cold & efficient. Perhaps the cost maybe... Ver mais
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Informações sobre a empresa
Sobre Alternaleaf Australia
Escrito pela empresa
Alternaleaf is Australia's leading alternative health clinic, dedicated to supporting over 150,000 patients access qualified doctors and nurses.
What’s the process to becoming an Alternaleaf patient?
It begins with a free pre-screening check and nurse call to find out whether you may be eligible for Alternaleaf services, followed by a paid consultation with one of our doctors.
We know how important Alternaleaf reviews are in order for you to provide us feedback, and to determine if we are a potential fit for your needs.
To continue to protect patient data, we may not be able to respond to requests publicly, and ask patients with feedback about our health professionals to also use our contact form found on our website and within your patient portal for individual support.
Transparency statement: Alternaleaf reviews submitted by members of the public and patients are shared internally with a team focused on supporting our patients.
We know how important Alternaleaf reviews are in order for you to provide us feedback, and to determine if we are a potential fit for your needs.
To continue to protect patient data, we may not be able to respond to requests publicly, and ask patients with feedback about our health professionals to also use our contact form found on our website and within your patient portal for individual support.
Transparency statement: Alternaleaf reviews submitted by members of the public and patients are shared internally with a team focused on supporting our patients.
Informações de contacto
4,4
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Out of stock sorted
Out of stock sorted. Alternaleaf are easily contacted through multiple sources and less than 24 hrs either somethings sorted or getting sorted. Problems arise sometimes and alternaleaf always help . Takes the stress out of it .Doctor appointment free charge and was a pleasant experience. Thanks alternaleaf again, out of stock handled very professionally.
12 de maio de 2026
Resposta da Alternaleaf Australia
Hi Stephen, thanks for sharing your feedback! We're delighted to hear our team sorted everything out quickly for you and that your consultation was such a pleasant experience. We're always here if you need a hand with your care.
Resposta da Alternaleaf Australia
Hi Melissa, thanks for dropping us a review! We're delighted to hear you had such a great overall experience with our team. Don't hesitate to reach out if you ever need anything down the track.
Thank you so much for all your help
Thank you so much for all your help. I find your service and understanding is absolutely awesome.
15 de setembro de 2026
Resposta da Alternaleaf Australia
Hi Darrin, thanks so much for sharing this! We're thrilled to hear you've had such a great experience with our team and felt so well supported. We're right here if you ever need a hand down the line.
Easy to deal with and understanding of…
Easy to deal with and understanding of my needs.
24 de junho de 2026
Resposta da Alternaleaf Australia
Thank you for the generous review, Peter! We’re thrilled to hear that you found us easy to deal with and understanding of your needs. We're always here if you ever need a hand.
Resposta da Alternaleaf Australia
Hi Stephen, thanks so much for sharing! So good to hear Dr Nick took such great care of you. We'll definitely pass the legend status along to him. We're always here if you need us down the track.
Getting clean while dealing with mental health issues
I've been a heavy cannabis user daily for 20 years. I've been trying to quit and was suggested to find a CBD alternative to help manage anxiety, panic attacks and the ritual of smoking a bong as I ween myself off it by the magistrate of a court. I contacted alternaleaf and had an appointment with a nurse over the phone. Firstly she was no help at all and didn't know what to tell me so I got put on hold while she asked for advice from someone else. When she came back with the information she received from another person she said I'm ineligible to even speak to one of the GP's and should see a regular GP to try pills for it. As a company that advertises as an alternative to such things as pills for anxiety and mental health the advice I was given goes against this entirely. It seems the nurses gate keep the GP and only let who they deem eligible to talk to one. I then asked if there's any help I can get or advice they can give and the nurse replied with see your normal GP try the meds and just look after yourself. The lack of help and knowledge from the nurse was appalling. To anyone struggling with drug addiction, anxiety, panic attacks and depression trying to get clean and looking for help these people aren't it
1 de setembro de 2026
Opinião espontânea
Resposta da Alternaleaf Australia
Hey there, Thank you for sharing your experience. I’m sorry to hear that you did not receive the support or guidance you were looking for during your appointment. We strive to provide helpful and compassionate care to everyone, especially those seeking alternatives for managing their health. Your feedback is very important to us and will be shared with our team to help improve our services. If you would like to discuss your experience further or if there is any other way we can assist you, please let us know.
Very happy with service and support
Very happy with service and support. It’s been awesome to be pain free🌻🌻
10 de maio de 2026
Resposta da Alternaleaf Australia
Hi Ros, thanks so much for sharing this. We're really glad to hear you've had such a positive experience with your care and that our team has been able to support you so well. If you ever need a hand down the track, don't hesitate to reach out.
Simply The Best Experience to Better…
Simply The Best Experience to Better Health with Alternaleaf Australia . Great Customer service , good Product delivering good health outcomes , Friendly and helpful Staff .
16 de setembro de 2026
Resposta da Alternaleaf Australia
Hi John, thanks so much for the awesome review! We're thrilled to hear you've had such a great experience with our team and that your care is delivering such good outcomes for you. We're always here if you ever need a hand down the track!
Inconsistent experience
Inconsistent experience. Patient portal is basic. Limited range of products. Not easy to switch to alternative products.
15 de setembro de 2026
Resposta da Alternaleaf Australia
Hi Jeremiah, thank you for sharing your feedback with us. We’re sorry to hear that your experience has been inconsistent and that you find our patient portal basic. We are always working to improve our digital tools, and your comments help us identify areas where we can do better. We understand that having a wider range of products and an easier process for switching between them is important. If you have any specific features you’d like to see or additional feedback, please let us know. Your input is valuable to us as we strive to enhance your experience.
Sorted out medication issue quickly (…
Sorted out medication issue quickly ( and at no chage)
Very understanding
5 de maio de 2026
Resposta da Alternaleaf Australia
Hi Mark, thanks for sharing this! We're thrilled to hear the team was able to sort things out for you so quickly and get you looked after. We're always here if you ever need a hand down the track.
As always a hassle free process
As always a hassle free process.
Holistic. No dramas!
15 de setembro de 2026
Resposta da Alternaleaf Australia
Thanks for letting us know Russell, we want to make it easy for you so it's great to hear you found it hassle and drama free! We're always here if you need us
Excellent care
Dr Samios is excellent and understands me . She is supportive of my care plan and ensures I have time to ask questions.
11 de junho de 2026
Resposta da Alternaleaf Australia
Hi Noel, thank you for taking the time to share your feedback. It's wonderful to hear Dr Samios is so understanding and supportive. We'll make sure to pass it on.
Easy process and supportive staff
14 de setembro de 2026
Resposta da Alternaleaf Australia
Thanks SE! We're thrilled you found the process easy and our staff supportive. We appreciate the feedback.
Just easy
Just easy, service is professional, drs are understanding and give advice on how best to use the products etc, pricing reasonable, Sydney needs to get more stock though, been coming from across the country last few months, but all good 😊
17 de abril de 2026
Resposta da Alternaleaf Australia
Hey Craig, Thank you so much for your support! We always strive for the highest clinical standards and are continuously working to improve availability across all aspects. We appreciate your feedback and are happy to be here for you. 😊
The doc was really good and we…
The doc was really good and we discussed my current meds and he recommended a different one ,slightly lower strength, im taking his advice and will place my order
16 de abril de 2026
Resposta da Alternaleaf Australia
Hi David, we're glad you felt heard by the doctor and were able to discuss adjustments. Thank you for taking the time to give us your feedback.
You ran out of stock and I've been…
You ran out of stock and I've been given the runaround. This is not the first time and I'm not impressed. You delay my delivery and it's causing me anxiety which is why I ordered your product. Unfortunately if you can't supply want I order I am thinking of changing my provider.
10 de setembro de 2026
Resposta da Alternaleaf Australia
Hi Fiona, we apologise for the inconvenience this has caused. We want to ensure that your experience with us is seamless and we have expedited your query, your order has now been handed over to the courier so you will have it soon. Please do not hesitate to get back in touch if you had any further questions, and hope we have managed to improve your experience with us.
Doctor is polite and respectful to my…
Doctor is polite and respectful to my needs product is very useful to my requirements and delivery is quick and easy
25 de julho de 2026
Resposta da Alternaleaf Australia
Hey Stephen, Thank you so much for your review and rating. We always aim for the highest clinical standards and are pleased to have assisted with your care. 😊
Dr Michael Gregg
Dr. Michael Gregg was very helpful and considered all my medical requirements, making me feel at ease with him during the consultation
14 de setembro de 2026
Resposta da Alternaleaf Australia
Hi Shaun, thanks for the review. It's great to hear that Dr Gregg was thorough and helpful and that you felt at ease. We're here if you need anything down the track.
Great products and great support
14 de setembro de 2026
Resposta da Alternaleaf Australia
Hi there, thanks for sharing your feedback! We're delighted to hear you're having such a great experience with our products and support team. Don't hesitate to reach out if you ever need anything.
Resposta da Alternaleaf Australia
Hi Peter, thanks for leaving us a review! We're delighted to hear you found everything simple to use, our team friendly to chat with, and that you're happy with your treatment options. Feel free to get in touch whenever you need us.
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