Bringing plant based medicine to the people who have struggled for years with the big pharmaceutical companies medicine. I had 5 years of chronic back pain and anxiety. With the plant based medici... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Dr Sam is so lovely and makes me feel so comfortable. Medical Cana is has changed my life after suffering from chronic pain for years. I’m finally so much more comfortable and can sleep much better!
A empresa respondeu
Consultation process is very simple and straight forward. Doctors make you feel at ease and you don't feel like you are being judged. My only negative is the price and selection. Stock seems to change... Ver mais
A empresa respondeu
Alternaleaf have user friendly software, which is a relief for a boomer like me. The staff that you employ are professional in an authentic way, rather than cold & efficient. Perhaps the cost maybe... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Alternaleaf Australia
Escrito pela empresa
Alternaleaf is Australia's leading alternative health clinic, dedicated to supporting over 150,000 patients access qualified doctors and nurses.
What’s the process to becoming an Alternaleaf patient?
It begins with a free pre-screening check and nurse call to find out whether you may be eligible for Alternaleaf services, followed by a paid consultation with one of our doctors.
We know how important Alternaleaf reviews are in order for you to provide us feedback, and to determine if we are a potential fit for your needs.
To continue to protect patient data, we may not be able to respond to requests publicly, and ask patients with feedback about our health professionals to also use our contact form found on our website and within your patient portal for individual support.
Transparency statement: Alternaleaf reviews submitted by members of the public and patients are shared internally with a team focused on supporting our patients.
We know how important Alternaleaf reviews are in order for you to provide us feedback, and to determine if we are a potential fit for your needs.
To continue to protect patient data, we may not be able to respond to requests publicly, and ask patients with feedback about our health professionals to also use our contact form found on our website and within your patient portal for individual support.
Transparency statement: Alternaleaf reviews submitted by members of the public and patients are shared internally with a team focused on supporting our patients.
Informações de contacto
4,4
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had a disappointing experience with…
I had a disappointing experience with Alternaleaf. During my consultation, the practitioner I spoke with lacked basic empathy and active listening skills, coming across as impatient and dismissive. Patient care, especially in telehealth, relies heavily on compassion and understanding, which was entirely missing during this appointment. Unfortunately, based on this experience, I cannot recommend their services.
21 de setembro de 2026
Opinião espontânea
Resposta da Alternaleaf Australia
Hey There, Thank you so much for taking the time to share your feedback. I’m truly sorry to hear that your consultation did not meet your expectations. we understand how important it is for patients to feel heard and supported, especially in a telehealth setting where compassion and understanding are essential. Your experience is not what we strive for, and we genuinely appreciate you bringing this to our attention. If there are any unresolved issues, or if you would like to discuss your experience further and provide additional context, please don’t hesitate to reach out to us. We are committed to improving our services and would value the opportunity to address your concerns directly: https://bit.ly/4ewU1zB
My 26% indica flower has become…
My 26% indica flower has become unavailable, so my Dr prescribed 27% indica. Unfortunately the 27% indica is twice the price. I had expressed my concern of keeping my costs low, when discussing the gummies I was taking, only to be prescribed the expensive 27% indica flower. 26% is $99 for 15 grams, and the 27% is $129 for only 10 grams. Seems an excessive jump up in price.
9 de maio de 2026
Resposta da Alternaleaf Australia
Hey Nicholas, Thank you for your rating and for sharing your concerns about the recent change in your prescription. We understand how important it is to keep your medication affordable, and we’re sorry to hear that the new prescription has resulted in higher costs for you. Our goal is always to provide the best possible care while considering your needs and preferences, including cost. If you would like to discuss your prescription options further or explore any possible alternatives to help manage your expenses, please don’t hesitate to reach out to our team here: https://bit.ly/4ewU1zB. We’re here to help and want to make sure you get the support you need.
The doctors are very understanding with…
The doctors are very understanding with medical conditions and very helpful, without judgment.
23 de setembro de 2026
Resposta da Alternaleaf Australia
Hey there, thanks for the support. it’s great to have you with us. 😊
*I can talk with ease and confidence…
*I can talk with ease and confidence about my medicine.
*Doctor has good manners and respect re my medicine.
*I feel cost of consultation could be less due to long term patient and being a pensioner.
*I Am happy with the product but would like more freedom of choice to choose or see myself the varieties of the flower and edible, oil range before the consultation.
*why cant I pay my consultation via afterpay? is easier for me.
15 de setembro de 2026
Resposta da Alternaleaf Australia
Hey Julie-anne, Thank you so much for sharing your detailed feedback and for giving us 4 stars! We're really glad to hear that you feel comfortable discussing your medicine and that you found your doctor to be respectful and considerate. We appreciate your thoughts regarding the cost of consultations, and will take your suggestion into consideration as we strive to make our services more accessible. It's also great to know that you're happy with the product, and we understand how important it is to have more freedom and transparency when it comes to viewing and selecting from the range of medication. Your feedback helps us improve our service, and we're always looking for ways to enhance the patient experience. Thank you again for taking the time to let us know how we’re doing!
Great prices an products
22 de setembro de 2026
Resposta da Alternaleaf Australia
Hey Gregory, thanks for the great rating. glad to be of service! 😊
Doctor is wonderful
Doctor and other staff are understanding of what I need and just wonderful to talk too
14 de abril de 2026
Resposta da Alternaleaf Australia
Hey Bryce, Thank you for your kind words. we're glad to hear that you find the doctor and staff understanding and easy to talk to. we appreciate your feedback and are happy to have you with us. 😊
Consultation was very professional and…
Consultation was very professional and helpful
21 de setembro de 2026
Resposta da Alternaleaf Australia
Hey Christine, thanks for the 4-star rating! we’re glad to be part of your healthcare journey and appreciate your support. 😊
I have excellent consultation with the…
I have excellent consultation with the staff and fine them very helpfull, and supportive
24 de julho de 2026
Resposta da Alternaleaf Australia
Hello Geoffrey, thanks so much for the support! we're glad we could help. 😊
Resposta da Alternaleaf Australia
Hey Ryan, thank you so much for taking the time to leave your rating. we really appreciate your feedback, as it helps us to continually improve our services and make sure we are meeting the high clinical standards we set for ourselves. we are genuinely sorry to hear that your experience did not meet your expectations this time. If there is anything at all that you feel we could help with, or if you have any unresolved concerns or specific issues, please don't hesitate to let us know. our team is here to support you, so feel free to reach out at any time using this link: https://bit.ly/4ewU1zB
Resposta da Alternaleaf Australia
Hi Bradley, thanks for leaving us a review! We're delighted to hear everything was so simple, easy, and friendly for you. Reach out anytime if you need a hand with your care.
The team is reliable and compassionate
The team is reliable and compassionate. As someone who suffers with chronic illness and pain, I cannot tell you how much this medication has helped my quality of life. This has helped me to continue to work and support my beautiful family. I would love to see the research and development of this incredible plant continue.
Sincerely, thank you.
21 de setembro de 2026
Resposta da Alternaleaf Australia
Hi Corrine, thanks so much for sharing this with us! We're delighted to hear how much of a positive impact your care has made for you and your family, and that the team has been so compassionate and reliable throughout your journey. Give us a shout if you ever need a hand.
Resposta da Alternaleaf Australia
Hi Christopher, thanks for sharing this! We're delighted to hear the process was smooth and that our doctors took such great care of you. Don't hesitate to reach out if you ever need anything.
tried to cause harm not help
Went through the whole process only to be told they would would not provide a script to my pharmacist for the medication needed and wanted me to buy smaller amounts at far higher costs but saying they would let me buy more of it so i could have more - I wanted to limit the amount of flower to reduce the negative effects of that and get a readily available amount that is cost effective. So much for the Oath of "I shall do no harm"! Also might be random but after I signed up I have been getting numerous targeted junk emails around medical topics........
17 de setembro de 2026
Opinião espontânea
Resposta da Alternaleaf Australia
Hey There, Thank you for sharing your rating and feedback with us. We’re truly sorry to hear that your experience with our prescribing and fulfillment process did not meet your expectations, and we understand how frustrating it must have been to go through the process only to be told that your medication could not be provided as you had hoped. We aim to provide transparent and cost-effective options for all our patients, so it’s disappointing to know that you felt pressured to purchase smaller, more expensive amounts rather than being able to access the quantity you needed in a way that was both affordable and aligned with your health goals. We also take your concerns about receiving targeted emails seriously, your privacy and trust are extremely important to us, and we would like to investigate this further to ensure your information is handled appropriately. If you are currently experiencing any ongoing issues or have additional questions, please don’t hesitate to reach out to us directly so we can assist you further and work towards a resolution: https://bit.ly/4ewU1zB
Resposta da Alternaleaf Australia
Hi Vicki, thanks for sharing this! We're delighted to hear your doctor was so friendly, professional, and well-prepared for your consultation. We're always in here if anything comes up.
Always have what i need very good staff
12 de junho de 2026
Resposta da Alternaleaf Australia
Hi Corey, thanks for sharing this! We're delighted to hear the team has been looking after you so well and that you're always getting what you need. Give us a shout if you ever need a hand.
Resposta da Alternaleaf Australia
Hi Mika, thanks for sharing this! We're delighted to hear how much having options and control over your care means to you. Feel free to get in touch whenever you need us.
Resposta da Alternaleaf Australia
Hi Nicholas, thanks for taking the time to leave a review! We're delighted to hear you had such a good experience with us. Don't hesitate to reach out if you ever need anything.
very good service
18 de setembro de 2026
Resposta da Alternaleaf Australia
Hi Gary, thanks for leaving us a review! We're thrilled to hear you had such a good experience with our service. We're always here if you need a hand.
My doctor goes out of her way to be as…
My doctor goes out of her way to be as helpful as possible.
24 de julho de 2026
Resposta da Alternaleaf Australia
Hi David, thanks for leaving us a review! We're delighted to hear your doctor goes out of her way to look after you and support your care. We're always here if you need a hand.
Doctors are very good ask all the right…
Doctors are very good ask all the right questions product is very good
16 de abril de 2026
Resposta da Alternaleaf Australia
Hi Andrew, thanks for sharing this! We're delighted to hear your consulting doctor took such great care of you and that you're so happy with your treatment. Don't hesitate to reach out if you ever need anything.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.