Ancaster Group Opiniões 845

The entire process was seamless, and I felt looked after from start to finish. Charlie was outstandingly attentive, making sure I was comfortable and even replenishing me with refreshments during my visit. He went above and beyond with his cheerful interactions, which made the experience all the more enjoyable. It’s clear he genuinely values his customers, and that left such a positive impression on me. A truly top-notch service – I’ll definitely be back!

I felt completely reassured throughout my visit, thanks to the team taking the time to explain everything so clearly. They talked me through the service and MOT recommendations, making sure I understood what was needed and why. I genuinely felt looked after, which made the whole experience stress-free. Overall, an all-round good service – thank you!

I was immediately struck by how approachable and friendly the staff were when I walked in. Everyone was polite and professional, creating a comfortable atmosphere without any pressure to make decisions quickly. They took the time to answer all my questions thoroughly, which really put me at ease. It’s clear they genuinely care about their customers, and it made the whole process so much easier for me. I would absolutely recommend this dealership to anyone looking for a hassle-free car-buying experience!

Wasif at south Croydon ancsster went above and beyond with the service he provided for us in getting our new car on mobility, thank you 10/10

The first thing I noticed at Ancaster Nissan Heathrow was how friendly and organised everything felt. From start to finish, the process was so smooth and straightforward. The team kept me informed at every step, which made the experience stress-free and easy to follow. Communication was spot on, and it felt like they genuinely cared about making things simple for me. Honestly, it’s rare to find such a seamless experience these days highly recommend!

I recently purchased a Nissan Qashqai from Ancaster Nissan and I couldn’t be happier with the experience.

From start to finish, Martin assisted us throughout the entire process. He gave his full attention to all our queries and took the time to clearly explain everything in detail. Martin kept us updated regularly and made sure we were informed every step of the way until our car was ready for delivery. He truly made the whole experience smooth and stress-free.

We also found the dealership to be very customer-focused. Everyone there was welcoming, friendly, and supportive, which made us feel comfortable and valued as customers.

I am genuinely happy with the service we received and would definitely recommend Ancaster Nissan at Eltham to anyone looking to purchase a vehicle.

Thank you again to Martin and the team for such a great experience!

I cannot recommend Ancaster MG Dartford highly enough. Todor was extremely professional throughout, answering all our questions with clarity and giving us the time and space to consider all options without any pressure. His polite and courteous manner made the whole experience a pleasure. As repeat customers, we truly felt valued, and it’s clear that customer satisfaction is a top priority here. Todor went above and beyond to ensure everything was perfect for us – he is genuinely a credit to your team. Fantastic service all around!

Scott was brilliant at Ancaster Nissan Heathrow. After taking me on a test drive one rainy Saturday afternoon, he really listened to what I needed and made it his mission to find the perfect car for me. Even when I turned down the first option, he quickly got back to work and found another that ticked all the boxes. It was such a relief not having to spend hours searching online myself – he did all the hard work! The whole process felt smooth and easy, with absolutely no pressure at any point. I couldn’t have asked for a better experience.

Tyrone was excellent. Patient, informative and to the point. No hard sell and a pleasure to purchase from. He was also helpful in setting everything up for me on the vehicle. Thank you.
Ash

I had a brilliant experience at Ancaster Renault Dartford. Matt was incredibly helpful and went out of his way to keep me informed throughout the process. He made sure all my questions were answered and followed up promptly whenever needed, which I really appreciated. The communication was spot on, and it felt like nothing was too much trouble for him. It’s not often you find such friendly yet professional service – I’d happily recommend them to anyone!

Salesman went over and above helping me when first driving my new Kona Ultimate Hybrid. To me, at first, I found the car quite daunting. He gave excellent advice to help me through the first few days of driving this wonderful car.
It’s now so easy for me and a pleasure to drive.

James at Ancaster Nissan eltham very helpful and polite made the experience feel quick and easy process overall for my daughters new car , we are very happy thank you again

Ancaster have misused my personal data, and have not actioned the complaints I've made. After booking my car in for a service at Croydon, they've somehow associated my phone number with numerous other vehicles at different sites that aren't mine, and I received multiple calls and emails about them. I've phoned both Dartford and Croydon about this, and raised a complaint via the chat functionality online but no action has been taken.

Checked in at Ancaster Croydon for my first annual service and chose the ‘while you wait option’. Staff were all very helpful and there was a pleasant designated waiting area within the showroom with comfortable seating. Also free serve yourself hot drinks available and a choice of the daily newspapers to read - also free Wi-Fi to use. Time passed quickly and checking out was easy.
I was personally shown to my vehicle outside and was very pleased to be greeted by a nice clean shiny car inside and out. Altogether very happy with everything.

We dealt with Tyrone at the Chislehurst branch who was extremely friendly and couldn’t have been more helpful. He explained everything so clearly and did everything he could to assist with any questions we had 👍. We also dealt with a couple of other members of staff who were also helpful - I would highly recommend buying your next car from here .

Good fast service

Chris, was a dedicated member of the team and thoroughly executed his role. Always polite and friendly no matter what issues may have occurred during my visits to nissan penge. I would definitely recommend this branch.

Excellent customer service skills. Polite and caring staff. Fast and efficient service.

Thank you Todor @ Ancaster Dartford. He was so helpful talked us through all options without pressure to buy. We were offered refreshments and treated us with respect which you don't always get being an elderly couple. Would recommend asking for him if you are looking for a new MG. Very professional and listened to what we wanted.