Apollo Motorhome Holidays Opiniões 132

Easy pick up and drop off. Friendly. Clean vehicle.

Our experience with Apollo was great from start to finish. The service was fast, efficient and everyone we dealt with were super helpful, friendly and polite. The camper was also great. It was fitted out with everything we needed for a week along the Victorian Great Ocean Road and was so easy to drive and set up, not to mention very comfortable to sleep in. Thanks for a great holiday!

We hired a 2 person camper for a 3 week tour of both islands. We changed our plan to collect and return it to Auckland whilst on route, and changed to return it to Christchurch, with no issues, just amendment fee.

There were no issues, and we were very impressed with the service both in Auckland, and returning it to Christchurch, where Pierre was very pleasant and efficient to deal with.

We were first time campervan hirers, so nothing to compare with, but in general pick was good. We spent a while trying to get our Android phone to acquire blue tooth, but it wasn't possible. Later we bought another cable but it still wouldn't work so we think it was the van connection.

Pick up and drop off was easy and stress free. Very close to the airport - short uber ride.
Motor home worked well for 2 adults and 2 children. Only negative was how uncomfortable the bed mattresses are. It felt like laying on slab of timber and when we converted the lounge to a bed, it was really dirty. A lot of dust behind the cushions and other people's hair. One pillow each that is very thin and not comfortable. I would take my own next time.
Apart from the bed, the kitchen and layout was great for us.

great vehicle, excellent induction, cleanliness of vehicle on collection, hospitality at the thl depot.

The list of issues the needed fixing are as follows.
- Hot water did not get hot , no shower or hot water to wash up
-The stove top only had one burner that works.
- the side sliding door will not open
- toilet door jams
- chip in windscreen on driver's side.
- we have been given a vehicle with a bald tire that has been changed for the spare. So we don't have a safe spare tire .

We had three visits to a mechanic which had wasted our holiday time.
We have paid $10k and taken out full insurance with roadside assistance and we are still had no resolution after 10 days.

There was not sink plug which we have replaced ourselves

The electric heater did not work so we have purchased another at our cost.

We were rushed through the handover at Christchurch and didn't get to see a condition report until after we left the branch.

We were told that this vehicle was an upgrade however we feel it is not it is a lemon.

We are extremely unhappy for our loss of enjoyment of our holiday experience.

We had a great trip. The vehicle allowed a to be independent and to search out places other than the main highly visited popular locations.

Our only suggestion is to add usb connection points inside the vehicle for charging phones etc on the go and not have to wait until we were on powered sites.

Other than that - great. Can highly recommend the camper.

Thanks team.

Super easy pick up and and drop off process with friendly staff. With a good quality comfortable van

Great camper van, would hire it again.

As a whole everything run smoothly. Experiencing the Outback and its unique features was great.

Long queues for pick up are concerned. Check ins and non check ins to be separated. Make watch the training video and either a full comprehensive training or no training at all .Nothing in between pls

Fast and efficient check in and out.
Community cupboard to hand on unused supplies is and fantastic idea and really appreciated

Great support and amazing experience

The staffs are kind and warm. The vehicle is clean and tidy and the pick up and drop off is fast.

Quick and easy check in and briefing of the vehicle.
The camper was well fitted out and in great condition.
A thoroughly enjoyable experience.

Pick up of the van was effortless and we loved the idea of a pantry to gather basics before the trip. Staff were helpful and knowledgable

Well-equipped, very functional

Very helpful and friendly staff helped get us straight into our holiday.