Appaling aftersales. After selling me a £200 aircraft with a faulty receiver (which destroyed the aircraft after it reversed contols mid flight) I called them. Phone answered by a morose individual w... Ver mais
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Thank you for all your help today. Being new th the RC Truck world the staff where very helpful and knowledgeable I purchased an tamiya ford aeromax and everything I needed to get up and running the a... Ver mais
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Brought a rc plane from the company. There were issues with a servo, not the fault of this company so I got in touch with Eflite who produce the plane and had issues getting replacement servo. Got bac... Ver mais
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These guys are friendly , helpful and go up and beyond to make sure you got all the information on your rc , cars , planes , boats and accessories keep up the good work Thanks melvin
Informações sobre a empresa
Escrito pela empresa
About Appliance Electronics & RC Model Shop What We Do Our goal is simple: to provide customers with quality products, honest advice, fast delivery, and excellent value for money. We supply thousands of products across a wide range of categories, including: • RC Cars, Trucks, Crawlers and Buggies • RC Planes, Helicopters and Boats • RC Batteries, Chargers and Spare Parts • RC Upgrades and Accessories • Televisions and Home Entertainment • Audio Equipment and Sound Systems • Washing Machines and Laundry Appliances • Fridge Freezers and Refrigeration • Cooking Appliances and Ovens • Vacuum Cleaners and Floorcare Products • Small Domestic Appliances and Kitchen Equipment We work directly with leading manufacturers and authorised distributors, giving our customers access to the latest products, genuine spare parts, and competitive pricing across all product categories. RC Model Shop Our RC division has become one of the fastest-growing areas of our business. Through our RC Model Shop brand, we supply hobby-grade RC vehicles, aircraft, boats, batteries, chargers, spare parts, and upgrades from many of the world's leading RC manufacturers. Whether you're purchasing your first RC model or you're an experienced enthusiast looking for specialist parts and upgrades, our team is on hand to help. Why Shop With Us? • Established UK Business Since 2013 • Over 40 Years of Combined Industry Experience • Thousands of Products Available • Competitive Pricing Across All Categories • UK-Based Customer Support Team • Secure Online Ordering • Fast UK Delivery Options • Genuine Products from Authorised Suppliers Customer Experience Our website has been designed to make shopping simple and convenient. Customers can easily browse products, compare specifications, check availability, read reviews, and securely manage their accounts. We continually invest in our systems and processes to provide a smooth and reliable shopping experience from order placement through to delivery and after-sales support. Retail Showroom Address 52A Harrison Street Walsall West Midlands WS3 3HW United Kingdom Telephone: 01922 494 608 Email (Sales): sales@applianceelectronics.co.uk Email (Support): support@applianceelectronics.co.uk Company Registration Number: 8647214 Registered in England & Wales Thank you for choosing Appliance Electronics UK Ltd.
Informações de contacto
52a Harrison Street, WS3 3HW, Walsall, Reino Unido
- 01922 494 608
- sales@applianceelectronics.co.uk
- www.applianceelectronics.co.uk
4,5
Excelente
5 mil opiniões
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Very quick delivery from ordering
Very quick delivery from ordering. However I have to send the item back as I realised after taking in the item I ordered the wrong one. Not their fault. I emailed them on how to send it back. They sent instructions including their bank details as I had to pay to send it back. I followed that ,then had a reply back to take a sreen shot of the money going into their account as they could not access their bank account. Not on never have I been asked to do this when sending something back or paying a person. Thats why only 4 stars it would have been a five otherwise.
4 de fevereiro de 2026
Opinião espontânea
Resposta da Appliance Electronics
Hi,
Thank you for your review and for your honest feedback.
We're pleased to hear that you were happy with the speed of delivery. We also appreciate you recognising that the return was due to the incorrect item being ordered rather than any fault on our part.
We understand that being asked to provide proof of payment for the return postage reimbursement may have seemed unusual. Unfortunately, as we receive a large number of transactions each day, the screenshot helped us quickly identify and verify the payment so that we could process the refund correctly.
Thank you for your patience throughout the process, and we're glad that, aside from this, you were happy with the service you received.
We appreciate your custom and hope to be able to help you again in the future.
Great service all round.
Adam at appliance electronics was very kind, knowledgeable, and nothing was too much trouble.
Happy with fridge freezer and arrived on time.
It was delivered this morning, great service.
Soni and Val were very pleasant, and helpfull.
Val went above and behond to get the fridge into my house.
Thank you very much.
Would recommend to buy from appliance electronics.
31 de janeiro de 2026
Opinião espontânea
Resposta da Appliance Electronics
Hi,
Thank you for your wonderful review!
We're delighted to hear that you had such a positive experience with us from start to finish. We'll be sure to pass your kind comments on to Adam, who will be pleased to hear that his knowledge and customer service helped make the process easy for you.
We're also thrilled that your fridge freezer arrived on time and that Val and Sonu provided such a helpful delivery experience. We'll make sure they see your feedback, especially your comments about going above and beyond to get the appliance safely into your home.
Thank you for your recommendation and for choosing Appliance Electronics. We truly appreciate your support and hope to help you again in the future.
Very friendly service
Very friendly service from start to finsh.
Drivers Val and Sunu brought my large freezer up a steep drive and into its position in the kitchen. They were very friendly and professional even in the pouring rain.
20 de janeiro de 2026
Opinião espontânea
Resposta da Appliance Electronics
Hi,
Thank you for your wonderful review!
We're delighted to hear that you received friendly service from start to finish and that Val and Sonu were able to get your fridge freezer safely into place despite the challenging weather conditions.
We'll be sure to pass your kind comments on to them. They take great pride in providing a professional service and going the extra mile for our customers, whatever the weather!
Thank you for choosing Appliance Electronics and for taking the time to share your experience. We really appreciate your support and hope to help you again in the future.
Five star service
Very pleased with appliance electronics. Not used them before. Found an item that was cheaper than on any other site. Delivery was also free. We were advised of the delivery date in advance and had a call in the morning, when the drivers were about 30 mins away. Delivery drivers, Raj and Arnold, were really polite and helpful. They unpacked the item and made sure all was well before leaving. Five stars all round👍
16 de janeiro de 2026
Opinião espontânea
Resposta da Appliance Electronics
Hi,
Thank you for your fantastic review!
We're delighted to hear that this was your first experience with Appliance Electronics and that you were pleased with both the price and the service you received.
It's great to know that the delivery updates, advance notice, and free delivery all helped make the process smooth and stress-free. We'll also be sure to pass your kind comments on to Raj and Arnold. They will be pleased to hear that their professionalism and helpfulness made such a positive impression.
Thank you for choosing Appliance Electronics and for taking the time to share your experience. We really appreciate your recommendation and look forward to helping you again in the future.
Very good service
Very good service, very pleased with our freezer.
13 de janeiro de 2026
Opinião espontânea
Resposta da Appliance Electronics
Hi,
Thank you for your review!
We're delighted to hear that you were pleased with both the service you received and your new freezer.
We really appreciate your support and are glad everything met your expectations.
Thank you for choosing Appliance Electronics, and we hope to help you again in the future.
Very fast delivery no problems easy…
Very fast delivery no problems easy payment made my day with this RC!!!
7 de janeiro de 2026
Opinião espontânea
Resposta da Appliance Electronics
Hi,
Thank you for your fantastic review!
We're delighted to hear that you found the ordering process easy, the payment straightforward, and the delivery fast and hassle-free.
Most importantly, we're thrilled that you're enjoying your new RC model and that it made your day!
Thank you for choosing Appliance Electronics. We really appreciate your support and look forward to helping with your next RC purchase.
Appliance electronics Raj and Sam delivered my new fridge freezer
Raj and Sam delivered my new hotpoint american fridge freezer from appliance electronics.
These two men were in one word phenomenal!!
Curtious and professional with a sense of humour they went over and above to make sure my delivery went smooth delivered in impecable condition. With care taken to unpack and concious that i destroy my address lable from the packaging.
I truely hope these two men are valued by their employer as they really are a credit to your company name.
Thank you Raj and Sam hope you have a good new year.
31 de dezembro de 2025
Opinião espontânea
Resposta da Appliance Electronics
Hi,
Thank you for taking the time to leave such a wonderful review!
We're delighted to hear that you were so pleased with your new Hotpoint American fridge freezer and the service you received from Raj and Sam.
We'll be sure to pass your kind comments on to them. They take great pride in looking after our customers, and it's fantastic to hear that their professionalism, care, and good humour helped make your delivery experience such a positive one.
We're especially pleased that the appliance arrived in perfect condition and that the team took the extra care needed during delivery and unpacking.
Thank you for your support, your recommendation, and your kind words. We wish you a Happy New Year and hope you enjoy your new fridge freezer for many years to come.
I’ve had two RC cars from them and two…
I’ve had two RC cars from them and two large 4s batteries, been absolutely brilliant, answered the phone when I had questions and sent my items with in 48 hours. Very happy with my experience. Thanks guys
27 de dezembro de 2025
Opinião espontânea
Resposta da Appliance Electronics
Hi,
Thank you for your fantastic review!
We're delighted to hear that you've been happy with both your RC cars and batteries, and that our team was able to help whenever you had questions.
Providing good advice, answering the phone when customers need us, and getting orders out quickly are all things we take great pride in, so it's great to hear that this made a difference to your experience.
Thank you for choosing Appliance Electronics and for your continued support. We hope you have lots of fun with your RCs, and we look forward to helping you again in the future!
Great value, excellent fast included delivery
We just bought an LG American style fridge freezer from Appliance Electronics, great value, delivery included, we bought on 23/12, surprised & pleased it was delivered on 27/12, WoW !
Despite it's size the delivery team Val & Raj safely negotiated into our kitchen via the patio doors. Job done ! Thanks team I won't hesitate to buy from you again !
27 de dezembro de 2025
Opinião espontânea
Resposta da Appliance Electronics
Hi,
Thank you for your fantastic review!
We're delighted to hear that you were pleased with the value, the included delivery, and the speed of service, especially over the busy Christmas period.
We'll be sure to pass your kind comments on to Val and Raj. Delivering large American-style fridge freezers can sometimes be challenging, so they'll be pleased to hear their care and effort in getting the appliance safely into your kitchen was appreciated.
Thank you for choosing Appliance Electronics and for taking the time to share your experience. We truly appreciate your support and look forward to helping you again in the future.
Resposta da Appliance Electronics
Hi,
Thank you for your review!
We're delighted to hear that your order arrived quickly and that you were happy with the delivery service.
We appreciate your support and thank you for choosing Appliance Electronics. We look forward to helping you again in the future.
I recently purchased a tv and was more…
I recently purchased a tv and was more than pleasantly surprised with the customer service so used to Currys etc where delivery can be a nightmare.
I received constant updates with appliance e they were always curtious and even checked the TV worked. If I could give more than 5* I would
Thank you..
19 de dezembro de 2025
Opinião espontânea
Resposta da Appliance Electronics
Hi,
Thank you so much for your fantastic review. We're delighted to hear that you were pleasantly surprised by the service you received.
We know buying a TV can sometimes be stressful, so it's great to hear that the regular updates, communication, and delivery experience helped make everything go smoothly. We're especially pleased that our team could give you the confidence that everything was working as expected before we left.
Comments like yours mean a lot to us, particularly when you take the time to compare your experience with larger retailers. If we could earn more than 5 stars from you, we'd certainly be smiling!
Thank you again for choosing Appliance Electronics, and we hope to see you again in the future.
I recently bought a Samsung American…
I recently bought a Samsung American fridge/ freezer. I just had to say the buying process simple. I was phoned about delivery and everything went smoothly. The delivery men were really good. Unpacked the goods checking everything was okay, then I was asked if I was happy.
The price was great and the whole experience the best… Thank you. I will Definitely use the company again.
24 de novembro de 2025
Opinião espontânea
Resposta da Appliance Electronics
Hi,
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that the whole process, from ordering through to delivery, went smoothly for you. Keeping our customers informed and making sure everything arrives in perfect condition is something we take great pride in, so it's fantastic to hear that our delivery team helped make the experience a positive one.
We're also pleased that you were happy with the price and service you received. Knowing that you would use us again is the highest compliment we could ask for.
Thank you again for your custom, and we look forward to helping you in the future.
Great Customer Service
Raj and Arnold provided a efficient delivery. Called a day before to confirm the delivery and 30 minutes before on the day. They provided a great service and would highly recommend ordering from Appliance Electronics. They checked to ensure there was no damage to the fridge freezer arrived within two days of ordering.
17 de dezembro de 2025
Opinião espontânea
Resposta da Appliance Electronics
Hi,
Thank you for your fantastic review.
We're delighted to hear that Raj and Arnold provided such a great delivery experience. Keeping customers informed with delivery updates and taking the time to check products on arrival are all part of the service we aim to provide, so it's wonderful to know their efforts were appreciated.
We're also pleased that your fridge freezer arrived quickly and in perfect condition. Thank you for recommending Appliance Electronics, it really means a lot to the whole team.
We hope you enjoy your new appliance, and we look forward to serving you again in the future.
Awful
Absolutely experience so far, ordered appliances had a phone call from a sales advisor to confirm the delivery only for them to cancel on me this morning. I have emailed the sales advisor I have spoken to and have had no response back as of yet. I have had to take a day off (self employed) and put my child in nursery to be able to take the delivery for them to cancel on the morning. I have tried calling and all you have is a minimum wait time of 10 minutes which I get charged for.
Honestly wish I hadn't ordered my appliances from this website I would stay well clear.
16 de dezembro de 2025
Opinião espontânea
Resposta da Appliance Electronics
Hi,
We're sincerely sorry for the experience you've had.
We completely understand your frustration. Having a delivery confirmed and then cancelled on the day, after you've taken time off work and arranged childcare, is incredibly disappointing and not the standard of service we aim to provide.
Unfortunately, delivery schedules can occasionally change due to circumstances outside of our control, but we appreciate that this does not lessen the inconvenience caused to you. We also apologise if you felt communication from us was lacking while trying to get an update.
If you could please contact our support team with your order number, we would welcome the opportunity to investigate what happened and provide a full update on your order.
Once again, we're very sorry for the inconvenience and frustration caused.
Very easy purchase process for a retro cooker
Very easy purchase process for a competitively priced quality product, delivered promptly and with clear communication, by friendly and careful delivery guys.
12 de dezembro de 2025
Opinião espontânea
Resposta da Appliance Electronics
Hi,
Thank you for your fantastic review.
We're delighted to hear that you found the purchasing process easy and straightforward. We always aim to offer competitive prices, clear communication, and a smooth delivery experience from start to finish.
It's especially nice to hear that our delivery team were friendly and took good care of your new cooker during delivery.
Thank you again for choosing Appliance Electronics. We really appreciate your support and hope to serve you again in the future.
Penalised for following company advice – Dangerous safety suggestions
I am writing this to warn others about the poor service and questionable safety advice from AE. I purchased a replacement battery for my son’s RC car, which turned out to be faulty (confirmed by their own advisor via a voltage check).
The process was unnecessarily complex, requiring me to buy additional chargers and adapters. I only opened and plugged in the latest charger at the direct request of an AE advisor to help diagnose the battery issue. Once the battery was confirmed as defective, I naturally tried to return the now-unnecessary charger.
However, a staff member named Alan has refused a full refund, claiming the item is "used" simply because I followed their instructions to test their own faulty product.
Even more concerning: another advisor suggested I try charging the battery on a NiMh setting to "fix" it. After researching this, I found this is a major fire hazard for this type of battery. Giving such dangerous advice to a customer with a young child in the house is unacceptable. I am now being left out of pocket for a charger I don't need, all because I received a faulty product from them in the first place. Avoid this company if you value fair returns or safety.
12 de dezembro de 2025
Opinião espontânea
Resposta da Appliance Electronics
Hi,
We're sorry to hear that you were unhappy with your experience.
Customer safety is something we take extremely seriously, and we would never intentionally provide advice that could put a customer or their property at risk. We also understand your frustration regarding the additional charger purchase and the subsequent return request.
As this review relates to specific technical advice, testing procedures, and conversations with multiple members of staff, we would welcome the opportunity to review the full communication history and discuss the matter with you directly to ensure all of the facts are properly considered.
Please contact our management team at support@applianceelectronics.co.uk with your order number and any relevant correspondence, and we will be happy to carry out a full review of the case.
Having never ordered through this…
Having never ordered through this company before I was hesitant. However for the fridge freezer I wanted this company was the best price . I ordered late on the Monday evening and received a call Tuesday to check delivery for Wednesday ! Brilliant in the lead up to Christmas . Raj and Arnold the delivery team were fantastic - what a lovely couple of guys . So helpful and friendly and went above and beyond . The fridge arrived in perfect condition but was still throughly checked before raj and Arnold were happy to leave it with me . Over the moon with my new fridge and would definitely recommend appliance electronics and will be looking to order from here in the future. Raj and Arnold - thank you so much - you absolute superstars and have a lovely Christmas
10 de dezembro de 2025
Opinião espontânea
Resposta da Appliance Electronics
Hi,
Thank you so much for taking the time to leave such a wonderful review.
We understand that ordering from a company for the first time can feel a little uncertain, so we're delighted that we could provide a service that gave you confidence from start to finish. It's great to hear that the ordering process, communication, and delivery all went smoothly, especially during the busy Christmas period.
Raj and Arnold will be thrilled to read your comments. They take great pride in making sure every delivery is handled professionally, carefully, and with a friendly approach, so it's fantastic to hear they helped make the experience such a positive one.
We're delighted that your fridge freezer arrived in perfect condition and that you're happy with your purchase. Thank you for recommending us, it genuinely means a lot to our whole team.
We hope you enjoy your new fridge freezer, and we look forward to helping you again in the future.
Great price and delivery organised…
Great price and delivery organised quickly. The delivery drivers (Arnold and Raj) were brilliant - they spotted some damage on the first delivery and immediately contacted the head office to arrange for a new fridge to be delivered. I was contacted later that day where the team apologised and organised a new delivery date. Arnold and Raj then came again with a new unit 2 days later and again were brilliant in bringing it inside and unpacking it.
I will also add that the damage of the first fridge was nothing to do with Appliance Electronics - all of the packaging was unmarked but the fridge had damage which I assume was from the factory before it was packaged up.
All in all a brilliant service and they dealt with the issue superbly. Thanks.
9 de dezembro de 2025
Opinião espontânea
Resposta da Appliance Electronics
Hi,
Thank you for taking the time to leave such a fantastic review.
We're delighted to hear that Arnold and Raj spotted the damage before the appliance was installed and acted quickly to get a replacement arranged. While it's always disappointing when a product arrives with a factory defect, we're pleased that our team could resolve the issue promptly and keep you informed throughout the process.
Thank you also for recognising that the damage wasn't caused during delivery. We always inspect appliances carefully on arrival, and in this case it allowed us to identify the problem and avoid leaving you with a damaged product.
We'll be sure to pass your kind comments on to Arnold, Raj, and the rest of the team. It's great to hear that the replacement was delivered quickly and that you were happy with the service from start to finish.
Thank you again for your support and for choosing Appliance Electronics.
Next day delivery didn’t happen
Paid for next day delivery. Didn’t arrive they said they could not refund the money because of the low profit margin they get on the product (Traxxas Trx4m body)
Ordered on Friday morning and they said it would now arrive on Wednesday. Such a bad way to treat a loyal customer. I don’t understand what profit margins have to do with me?
9 de dezembro de 2025
Opinião espontânea
Resposta da Appliance Electronics
Hi,
We're sorry to hear that you were disappointed with your experience.
We completely understand your frustration when an order expected for next-day delivery does not arrive as planned. We appreciate that delivery times are important, especially when you've paid for an expedited service.
The comments regarding product margins related to our ability to absorb additional costs internally and were never intended to suggest that your order was any less important to us. We apologise if this was not communicated clearly.
We would welcome the opportunity to review the order and the circumstances surrounding the delay. Please contact our support team with your order number so we can investigate the matter fully and discuss it with you directly.
Excellent pricing
Excellent pricing. Good communication. Speedy and efficient delivery.
6 de dezembro de 2025
Opinião espontânea
Resposta da Appliance Electronics
Hi,
Thank you for your review.
We're delighted to hear that you were happy with our pricing, communication, and delivery service. Providing great value alongside fast and efficient delivery is something we work hard to achieve, so it's wonderful to know we met your expectations.
We really appreciate your support and hope to have the opportunity to serve you again in the future.
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